honestpaws.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,592 Verified Customer Reviews

1,592 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
1253
(78.7%)
4 Shopper Approved - Review Star
218
(13.7%)
3 Shopper Approved - Review Star
87
(5.5%)
2 Shopper Approved - Review Star
19
(1.2%)
1 Shopper Approved - Review Star
15
(0.9%)

Customer Service
4.6
5 Shopper Approved - Review Star
131
4 Shopper Approved - Review Star
9
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
8
SHOW DETAILS

5-star reviews
1,250+

5-star reviews

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N
Nicole
02/06/2020 , MA

My dog was sick and I ordered your product hoping that it might help ease her pain. She declined rapidly and passed before the shipment arrived, but your team was very courteous and Ramon helped me with a return. I recently contacted your team again to inquire about a refund. Ramon was once again very quick to reply and took care of everything for me. Thank you.

Customer Service
5/5

Company Choice

I did a lot of research and your company kept coming up as highly regarded.

Product Choice

I was hoping to ease my Boxer’s pain.


T
Theresa M.
02/06/2020 , ID

Honest paws has the best customer service!
I needed to use the 30 day money back guarantee. I emailed them this morning and within an hour I was contacted and taken care of. They stand behind their product. I highly recommend!!

Customer Service
5/5

Company Choice

Recommend by a friend

Product Choice

For anxiety in my dog


D
Dea
02/05/2020 , OR

Always quick and easy to work with. Was a relief when i reached out to inquire about a reoccurring delivery I had, but didn't have an account set up. Jonathan was able to assist no problem. Was expecting to have multiple back and forth, but all was taken care of quickly!

Customer Service
5/5

Company Choice

Internet search

Product Choice

My dog has had anxiety issues for years and we wanted something that would settle her each day.


K
Kiva
02/04/2020 , PA

Excellent all around. I'm going to stop the cbd oil, because I've been giving my boy fish oils too.
See if I notice anything different, then I'll get him back on it great reviews

Customer Service
5/5

Company Choice

I only want the best for my dogs. No second party

Product Choice

It is the best of the best. Great quality


J
Julia
02/03/2020 , OK

I have never dealt with a company that has such caring hearts until I came across Honest Paws. They are amazing! Quick feedback and great overall service!

Customer Service
5/5

Product Choice

I was told this product worked very well.

Company Choice

My dog was showing signs of joint pain and honest paws was highly recommended


H
Honest P.
01/31/2020 , WA

Honest Paws cares. I called customer service about their deliveries taking a week to get to me , and my dog was going without her oil for this whole week.
They compensated me with an extra bottle to keep on hand while I am waiting for my monthly delivery, and let me know they will change the delivery method to ensure I receive my delivery in time.
I highly recommend Honest Paws.
I love my dog more than anything and feel like Honest Paws understands and makes things right.
They provide customer service as it should be. :)

Customer Service
5/5

Company Choice

I did research and Honest Paws had great reviews and money back guarantee.

They contact you very promptly if any questions or concerns arise.

Product Choice

I read up on CBD for dogs and Honest Paws came up as one of the top leaders in the industry.


T
Tammie
01/25/2020 , WI

I cannot say how great it was to deal with customer service, I sent a email about my order and within minutes they got back to me and fix everything. Great company with great customer service. This combination is hard to find these days. Thank you all keep up the good work.

Customer Service
5/5

Company Choice

reviews I read on line

Product Choice

reviews I read on line


K
Keri M.
01/23/2020 , WI

My family rescued a dog from the local humane society in September. She was found as a stray, so her past history is unknown. She came with a lot of anxiety and was exhibiting some signs of resource guarding and aggression. We are experienced dog owners, but knew we needed. We sought out help from a dog trainer who recommended we put her on medication to help with training. Before trying medication, we wanted to give hemp oil a try and heard great things about Honest Paws.
The hemp oil arrived quickly, and we followed the directions on the bottle. Unfortunately after a couple of weeks Lexi's behavior was not improving, and we knew that we had to do more to get her behavior under control. At that time we began medication.
I contacted Honest Paws and they stood by their 30-day money back guarantee. I believe Lexi just had too much "baggage" from her past to overcome her fears/anxiety without medication. I am hoping once she is more comfortable and training is going well, that we can wean her off the medication.
I wouldn't hesitate to use Honest Paws products again in the future and may try it again when we try to wean her off medication.

Customer Service
5/5

Company Choice

Great reviews and money back guarantee.

Product Choice

We were hoping it would help ease or rescue dog's fear and anxiety.


G
Geisel
01/16/2020 , NY

Fast and easy great service .

Customer Service
5/5

Company Choice

Because they had great reviews

Product Choice

To help my dogs seizures


M
Mary
01/14/2020 , MD

My dog was unable to use the product.I was contacted immediately after the review to let me know that i would receive a refund. Thank you very much

Customer Service
5/5

Product Choice

My dog had both her knees replaced 11 years ago and arthritis has set in real bad

Company Choice

I read the reviews and like what i saw


M
MP
01/13/2020 , NJ

I received a partially wrong order (2/3 bags were correct) they sent me two free bags to make up for it. I appreciate that! Were quick to respond and help

Customer Service
5/5

Company Choice

Was looking for cbd treats

Product Choice

Dog has cancer unfortunately


F
Fran K.
01/09/2020 , NC

I contacted Honest Paws and the response was immediate and they were so generous and kind. Their products are excellent and they back them up with the best customer service!

Customer Service
5/5

Company Choice

A friend recommended them

Product Choice

Because it received the best reviews and was recommended by a friend


M
Melissa
01/07/2020 , TX

Honest paws has been extremely helpful with information when I was at a loss of what to do with my dogs separation anxiety. When I accidentally let my subscription go thru, they were again amazing by making any returns I needed convenient and easy to send. I love them!

Customer Service
5/5

Company Choice

Honest paws had the most accurate and in depth information I could find when I was looking for a remedy for my dog.

Product Choice

It seemed like the most natural step to ensure my dogs health and happiness was met. And it has helped beyond what I thought


P
Pam
01/06/2020 , NY

I had some initial trouble using my promo code but was able to successfully use it after contacting customer service. They also answered my questions about the product to my satisfaction. I'm anxious to receive this order and hope it helps our pet.

Customer Service
5/5

Company Choice

I saw a Facebook advertisement.

Product Choice

Our dog has separation anxiety and I’m hoping this will help.


K
Kris C.
01/04/2020 , CO

I needed two products for my Border Collie ASAP. The Service Dept got on it immediately and kept me updated with the shipping and delivery. You couldn't ask for better customer service!!

Company Choice

I trust the quality of the products and I like how interactive the website is.

Product Choice

My dog has had amazing results from the products.


M
mo
12/31/2019 , OR

Quick response, Jonathan was very helpful.

Customer Service
5/5

Company Choice

quality of products

Product Choice

have a dog that is anxious


J
Jeanie T.
12/30/2019 , CA

Contacted customer service regarding subscription issue. It was taken care of very quickly. One of the best customer service experiences I have ever encountered.

Customer Service
5/5

Company Choice

Honestly because of star reviews. Now I know why. 5 stars for me.

Product Choice

It was recommended for my dog who has cancer.


A
Anonymous Customer
12/27/2019 , PA

Always quick and helpful!

Customer Service
5/5

A
Annette
12/24/2019

Although the products did not work out for my dog, customer service was very attentive and they responded fast. Excellent.They try to do their best to make the customer happy.

Customer Service
5/5

Company Choice

Great reviews.

Product Choice

Quality products.


L
Loves B.
12/21/2019 , NY

I've ordered the same product several times before. My last order had damaged biscuits. I reach out by sending an email and was mailed a hassle free replacement. They even let me keep the damaged product and said to donate to a shelter or friend.

Customer Service
5/5

Product Choice

It was recommended to me to help calm my dog

Company Choice

Friends recommended


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