Design Ideas for Every Room in Your House

Homethreads believes that our customers come first. We offer a huge selection of furniture, bedding, rugs, custom window treatments, and decor at prices below our competition. We stand 100% behind everything we sell. We are proud to offer home furnishings from Safavieh, Uttermost, Modway, Loloi, Surya, J.Queen, Peacock Alley, Telescope Casual, Lili Alessandra, and more. Shop Homethreads and enjoy free shipping on any purchase over $99. 

Our in-house customer service team is ready to help by phone (561) 835-5999 or email [email protected]

We look forward to helping you make your home more beautiful.

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23,835 Verified Customer Reviews

23,835 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
19K+
(81%)
4 Shopper Approved - Review Star
2882
(12.1%)
3 Shopper Approved - Review Star
995
(4.2%)
2 Shopper Approved - Review Star
266
(1.1%)
1 Shopper Approved - Review Star
381
(1.6%)

Customer Service
4.1
5 Shopper Approved - Review Star
1677
4 Shopper Approved - Review Star
355
3 Shopper Approved - Review Star
265
2 Shopper Approved - Review Star
128
1 Shopper Approved - Review Star
264
SHOW DETAILS

5-star reviews
19K+

5-star reviews

5 years collecting reviews

About this Company

Design Ideas for Every Room in Your House

Homethreads believes that our customers come first. We offer a huge selection of furniture, bedding, rugs, custom window treatments, and decor at prices below our competition. We stand 100% behind everything we sell. We are proud to offer home furnishings from Safavieh, Uttermost, Modway, Loloi, Surya, J.Queen, Peacock Alley, Telescope Casual, Lili Alessandra, and more. Shop Homethreads and enjoy free shipping on any purchase over $99. 

Our in-house customer service team is ready to help by phone (561) 835-5999 or email [email protected]

We look forward to helping you make your home more beautiful.

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P
Shopper Approved - Verified Customer Patricia T.
03/06/2021

Chairs were on backorder and it wasn't indicated when I ordered them. Possibly put out of stock next time so you can avoid this.

Customer Service
4/5

A
Shopper Approved - Verified Customer Allison L.
03/06/2021

Responsive and helpful

Customer Service
4/5

C
Shopper Approved - Verified Customer Carmine M.
03/06/2021 , PA

Was very happy with the product.


K
Shopper Approved - Verified Customer K K.
03/06/2021

Thank you!

Customer Service
5/5

J
Shopper Approved - Verified Customer Janice D.
03/05/2021

It was ok.


C
Shopper Approved - Verified Customer Cherie J.
03/05/2021

I really like the design of your products. However I sent a text with a question and calls your number and heard nothing back.


D
Shopper Approved - Verified Customer Dawn H.
03/05/2021 , CA

Homethreads came up in a price comparison - easy to order. Will see how shipping goes.
Updated: Received product and was very well packed (from mfg or Homethreads don't know). Most of my concerns were really the mfg. and FEDEX rather than Homethreads. When I opened and went to put together I had instructions that belonged to an older model. None of the parts labels matched the instruction labels, the rear legs were straight and I received four cabriole legs. (which after talking to mfg. am now aware that they had two different versions and four cabriole legs was the newest) The applied finish was extremely different on the two sets of legs (two looked like a tiger marking and the other two were plain cherry looking). When I found that this was discontinued and mfg. did not have any legs (thinking I had to have two straight back legs) I emailed Homethreads. I have yet to hear from them. I will say the construction of the piece is pretty good and solid.

Customer Service
4/5

S
Shopper Approved - Verified Customer Susan K.
03/05/2021

My order was not showing up on the FedEx tracking site. I called customer service and they saw it was lost, so they sent me another order. Ironically they both showed up on the same date. Now I have two king sized comforters and shams. I am waiting to hear if they want one set sent back or donated. This is not J. Queen's fault , but a FedEx error.

Customer Service
5/5

E
Shopper Approved - Verified Customer Emily H.
03/04/2021

Very Good!


J
Shopper Approved - Verified Customer Jonique M.
03/04/2021

For first time customers or customers making a large purchase some form of welcome discount should be available


D
Shopper Approved - Verified Customer Danndre C.
03/03/2021

It is ok


A
Shopper Approved - Verified Customer Aric A.
03/03/2021

Simple and easy.


M
Shopper Approved - Verified Customer Margaret C.
03/03/2021 , CA

Fine but 3 delivery guys and none of had masks on when bringing table into my house. They said their masks 'blew away'. Hmmmm


K
Shopper Approved - Verified Customer Ken F.
03/03/2021 , TX

I am VERY pleased with the final product. The laminate looks and feels like real wood. I shopped for months looking for just the right item, considering options at a much higher price and I'm very happy I picked this. However, shipping was very delayed. I understand the winter weather was an extremely bad and unexpected complication. And your claim of 70 minutes assembly time is wildly off target. Maybe someone who assembled this very item dozens of times as practice could go that fast. Just removing every single piece carefully from the shipping material to avoid scratches and damage took half and hour. But I set aside a whole afternoon for the job so it worked out fine. And the instructions and hardware were very clear, much better than some furniture that requires assembly. Pre made holes were all perfect! I would design it just a few inches deeper for components with rear wiring. Othewise I'm sure it will be great!


S
Shopper Approved - Verified Customer Stella W.
03/02/2021

Good


G
Shopper Approved - Verified Customer Gerry L.
03/02/2021

So far so good. Your computer system was down over the weekend.

Company Response

Hi Gerry - thanks for the feedback!  We were having some trouble with our payment gateway but got it all fixed as quickly as possible.  Thanks for sticking with it and ordering with us.  We appreciate it!

L
Shopper Approved - Verified Customer Linda
03/02/2021 , NV

Overall, a satisfactory experience

Customer Service
4/5

D
Shopper Approved - Verified Customer Deena L.
03/01/2021

Great choices


M
Shopper Approved - Verified Customer Matthew H.
03/01/2021

Comment

Customer Service
3/5

C
Shopper Approved - Verified Customer Carol M.
03/01/2021 , GA

When ordering, Homethreads employees went out of their way to help me as I was paying with several gift cards, thereby making the purchase more laborious (on their end). Two items were out of stock and expected in on Feb. 5 but didn't get to the warehouse until the 17th. In the meantime, I was expecting the comforter to arrive but it didn't. I contacted the company (who was responsive) and was given the second date and told they ship things all together. My suggestions would be to make that known when the customer is purchasing items that are in and out of stock, and to update the customer when expected dates change. Over all, I am pleased with my experience and products and will purchase from Homethreads again.

Customer Service
5/5
Luciana Indigo Tufted Round Decorative Throw Pillow
Luciana Indigo Tufted Round Decorative Throw Pillow
Read more reviews about this product

03/01/2021

This has got to be the fattest accent pillow I’ve ever purchased. It has a great feel and rich color.

Luciana Indigo Euro Sham
Luciana Indigo Euro Sham
Read more reviews about this product

03/01/2021

Looks nice with the comforter. If the fabric was a little stiffer, it would provide a more luxurious/formal look. I’m going to try to fit the next size pillow in to achieve that fullness.

Luciana Indigo King 4 Piece Comforter Set
Luciana Indigo King 4 Piece Comforter Set
Read more reviews about this product

03/01/2021

Beautiful rich texture that looks great on our bed. I’m going to need some dark accent pieces to make the dark blue pop as the overall look is a little lighter than I anticipated.


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