3 weeks ago , Alabama
I was chatting with Alex asking questions and he disappeared. I took a leap of faith and ordered anyways.
06/05/2021 , CA
As of today 6/3/2021 it is still incomplete.
I was delivered a damaged bar on 5/25/2021 and so far nothing has been done to repair or replace it. I reported it the same day and sent in photographs of the damage which Alex confirms receiving.
This was not a white glove delivery. The driver was alone and the truck did not have a lift gate. He took off before I had a chance to inspect it
The delivery company had no idea what they were dealing with, the driver could not read the instructions on his own paperwork. The guy he got to help him was an air conditioning guy working down the street.
The whole delivery process was a disaster. Neither of them knew anything about delivering furniture, or setting it up as promised in the white glove procedure. He wanted to drop it in my garage, as that was what he normaly did. I had to argue with him to bring it into the house. The whole thing was badly organized and badly executed.
05/28/2021 , California
05/19/2021 , Florida
Easy and good customer service
04/26/2021 , Nevada
The customer service department is excellent and they make you feel like as the customer you are important
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