hittrophy.com Reviews
356 Verified Customer Reviews
356 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
Kate T.05/04/2023
Quick response once order was placed! Will definitely be a regular vender for us!
Debbie M.05/03/2023
Everyone was very helpful. Order was received the next day.
Bobby B.05/01/2023
Hit Trophy always has great customer service
Rebecca H.04/26/2023
Ashley and the team at HIT Trophy went above and beyond to make sure my trophy was received on time. Their proactive team solved the problem after I had given up. I ordered on-line late Sunday night for an event the following Saturday. I called Monday morning to ask if the personalized trophy could be received by Friday. After learning that the item had to be ordered and could not be completed in time, they gladly agreed to give me a full refund. Ten minutes later, as I was shopping elsewhere, Ashley called me back with the good news they had not given up and found the last one in stock. They expedited the engraving and shipping. They were a very bright spot in a very hectic week. The trophy arrived on time and is better than I expected. Thank you so much for great customer service!
1 Product Review
04/26/2023
Ashley and the team at HIT Trophy went above and beyond to make sure my trophy was received on time. Their proactive team solved the problem after I had given up. I ordered on-line late Sunday night for an event the following Saturday. I called Monday morning to ask if the personalized trophy could be received by Friday. After learning that the item had to be ordered and could not be completed in time, they gladly agreed to give me a full refund. Ten minutes later, as I was shopping elsewhere, Ashley called me back with the good news they had not given up and found the last one in stock. They expedited the engraving and shipping. They were a very bright spot in a very hectic week. The trophy arrived on time and is better than I expected. Thank you so much for great customer service!
Michael S.04/26/2023
I place an order every year with Hit Trophy and each year they get everything taken care of without any issues.
Melissa G.04/20/2023 , Iowa
Fast turnaround, excellent engraving, and staff were very friendly!
04/20/2023
This award was bigger than expected. It looks absolutely lovely, and the engraving looks great. Definitely recommend!
Scott Z.04/20/2023
quick and easy
Deborah W.04/13/2023 , Tn
Wonderful experience. The young lady I dealt with was excellent, interested and extremely helpful . Kept me updated. She is an asset to your business.
04/13/2023
Excellent gift we are proud to give
Matt G.04/04/2023
Easy to navigate.
Becky K.04/04/2023
Each year I use Hit Trophy for my numerous events. I keep ordering from them because they always come through for me, even when I put them in a tight delivery window. I apologize for that, but so glad they always find a way to help me out!
Christopher L.03/20/2023
I've had to make several changes to my order since the beginning and Hit Trophy's customer service has been very helpful every step of the way. Thanks!
Bob A.03/19/2023
Great customer service and product!
Cyndi R.03/03/2023
good
Peter S.02/25/2023
Exceptional service!
Isaac H.02/23/2023 , California
Amazing experience! Thank you.
02/23/2023
Amazing finish. Amazing customer service. Highly recommend!
Jennifer R.02/20/2023
Hit Trophy always helps us out with our corporate awards that we order with them multiple times throughout the year. Brooke, Abe & the rest of the team do a great job of taking care of our needs. Thanks again!
Rich J.01/31/2023
Hit Trophy is great to work with low pricing
Kimberly T.01/26/2023
Frustrating. Couldn't double check the names.
Cindy01/19/2023 , Ohio
Our experience is always positive. We appreciate the excellent customer service.
01/19/2023
Receiving the plaque in recognition of 25 years of service is an honor for our employees. The quality of the plaque helps convey the company appreciation for their service to our company.
John M.01/10/2023
Nice website
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