hitchweb.com Reviews

4.8 Overall Satisfaction Rating

Based on 2,852 Ratings

5
2356 (82.6%)
4
420 (14.7%)
3
61 (2.1%)
2
8 (0.3%)
1
7 (0.2%)
2,250+ 5 stars in a row

Customer Service

4.8 Average

5
(579)
4
(96)
3
(17)
2
(4)
1
(5)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

hitchweb.com

About Us

There's a million kilometres of road in Canada. If you head down any one of them for any length of time, you’ll end up nowhere. For some of us, nowhere is exactly where we want to be. 

When Derick Sabourin took on Hitchweb six years ago out of Vancouver, he built it for the Canadians who were nowhere-bound. Hitchweb is now more than an Canadian hitch store, we're an online store that sources high-quality vehicle parts and accessories from trusted manufacturers with Canadian warehouses. See Hitchweb as your adventure outfitter for your vehicle, bringing thousands of hitches, roof racks, cargo carriers and camping supplies to one online store.

Hitchweb knows a weekend or a week on the road is not for everyone. It’s unpredictable. It can have flat tires, cold nights and wrong turns. The kids can fight, then make up, then fight again. But for Hitchweb customers, these are the moments that make great stories. We hear them all in our mission to offer truly Canadian service. We’re local people who will do whatever we can to help you and your family hitch up, roll out and drive on.

Camping with your family, fishing with your pals or selling all your possessions and turning a van into your home on wheels – wherever the road leads, we’ll continue to offer quality parts and local service to Canadians who enjoy the simpler things in life: a wheel in your hand and four on the road. The road to nowhere will always bring you closer to the people you travel it
with. That’s why Hitchweb supplies everything you need for the trip.

Hitchweb operates out of Canada and sells throughout Canada and the USA and is just as committed now as when Hitchweb first started 20 years ago to provide the best and most memorable online experience. It's about offering a good selection of brands, competitive pricing, fast delivery and most importantly, satisfying our customer.

If you need any help to plan your next adventure, please contact the team by phone at 800-300-4067 or by email.

D

Duarte P.
Today , ON

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Simple and satisfying experience

Product Choice

Towing trailer and connecting bike rack

Merchant Choice

Because of Canadian outlets

E

Eric T.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

very satisfied with my order, fit was perfect!! Thank you!!
CustomerService
5/5

Product Choice

Quick and easy

B

Bruce S.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good price. Good selection
CustomerService
5/5

Merchant Choice

Price

Product Choice

Needed step. Getting old!

J

Julius G.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far so good

Product Choice

Good reviews

Merchant Choice

Good prices, good wbsite

K

Karl A.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

This is my second time purchasing with Hitchweb Canada, great service and super fast shipping just like my first time purchase. I highly recommend Hitchweb from authentic product selection, competitive pricing and technical support.

Thank You,
Karl Atay
CustomerService
5/5

Product Choice

Made in USA

Merchant Choice

Great previous experience.

A

alain T.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

very good service
CustomerService
5/5

Product Choice

the quality

Merchant Choice

the service and the low price

P

pete W.
1 day ago , ON

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

quick and easy

Merchant Choice

had stock

Product Choice

i'm in need of it

K

Ken J.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

will use them again

Product Choice

it was what we required

Merchant Choice

we needed one of their parts

A

Alexandre C.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent
M

Martin
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

good site

Product Choice

it's fit on my Rav4

Merchant Choice

simplicity

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