hitchweb.com Reviews

4.8 Overall Satisfaction Rating

Based on 2,392 Ratings

5
1982 (82.9%)
4
345 (14.4%)
3
59 (2.5%)
2
3 (0.1%)
1
3 (0.1%)
1,750+ 5 stars in a row

Customer Service

4.8 Average

5
(523)
4
(83)
3
(14)
2
(4)
1
(4)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

hitchweb.com

About Us

There's a million kilometres of road in Canada. If you head down any one of them for any length of time, you’ll end up nowhere. For some of us, nowhere is exactly where we want to be. 

When Derick Sabourin took on Hitchweb six years ago out of Vancouver, he built it for the Canadians who were nowhere-bound. Hitchweb is now more than an Canadian hitch store, we're an online store that sources high-quality vehicle parts and accessories from trusted manufacturers with Canadian warehouses. See Hitchweb as your adventure outfitter for your vehicle, bringing thousands of hitches, roof racks, cargo carriers and camping supplies to one online store.

Hitchweb knows a weekend or a week on the road is not for everyone. It’s unpredictable. It can have flat tires, cold nights and wrong turns. The kids can fight, then make up, then fight again. But for Hitchweb customers, these are the moments that make great stories. We hear them all in our mission to offer truly Canadian service. We’re local people who will do whatever we can to help you and your family hitch up, roll out and drive on.

Camping with your family, fishing with your pals or selling all your possessions and turning a van into your home on wheels – wherever the road leads, we’ll continue to offer quality parts and local service to Canadians who enjoy the simpler things in life: a wheel in your hand and four on the road. The road to nowhere will always bring you closer to the people you travel it
with. That’s why Hitchweb supplies everything you need for the trip.

Hitchweb operates out of Canada and sells throughout Canada and the USA and is just as committed now as when Hitchweb first started 20 years ago to provide the best and most memorable online experience. It's about offering a good selection of brands, competitive pricing, fast delivery and most importantly, satisfying our customer.

If you need any help to plan your next adventure, please contact the team by phone at 800-300-4067 or by email.

J

Jaime B.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent web site, esay to navigate.

Product Choice

Great manufacture reviews

Merchant Choice

Best prices and available product.

M

Mike G.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fast delivery.
Hitch was fast and easy to install, and included the necessary bolts.

Merchant Choice

Local company.

Product Choice

Custom fit for my vehicle.

M

Mario R.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good information on the product, easy to order.

Product Choice

Need to tow a fifth wheel trailer.

Merchant Choice

Best price !

J

John L.
Today

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

I don't want a relationship with you. Please stop asking mw to tell you. You need to supervise your own staff

Product Choice

I need it. I don't want to tell you in an online environment

Merchant Choice

online ease

R

Ron P.
Today , ON

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

A very easy efficient service from the purchase to the install.

Merchant Choice

Found online

M

Mario L.
Today , QC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Ok
CustomerService
5/5

Product Choice

Ok

Merchant Choice

Ok

B

Billy
Today , ON

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Order was quick and simple

Product Choice

Trailer safety and fits particular trailer with Tongue Pole (Non A-Frame)

Merchant Choice

Price was decent and items were in stock.

J

Justin P.
Today , BC

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Way faster and better service then amazon. Docked one star because package arrived opened, all parts where there but the bar was slightly scuffed.

Product Choice

To carry my kayak or canoe.

Merchant Choice

Previous transactions

A

Allan K.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Its been good so far

Merchant Choice

Internet Search

Product Choice

i likes the hitch with the sway controll even tho i only needed 10,000 LBS i went with the 14,000 lbs

G

Gary P.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far satisfied

Product Choice

Required

Merchant Choice

Website

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