hitchweb.com Reviews

About this Company

There's a million kilometres of road in Canada. If you head down any one of them for any length of time, you’ll end up nowhere. For some of us, nowhere is exactly where we want to be. 

When Derick Sabourin took on Hitchweb six years ago out of Vancouver, he built it for the Canadians who were nowhere-bound. Hitchweb is now more than an Canadian hitch store, we're an online store that sources high-quality vehicle parts and accessories from trusted manufacturers with Canadian warehouses. See Hitchweb as your adventure outfitter for your vehicle, bringing thousands of hitches, roof racks, cargo carriers and camping supplies to one online store.

Hitchweb knows a weekend or a week on the road is not for everyone. It’s unpredictable. It can have flat tires, cold nights and wrong turns. The kids can fight, then make up, then fight again. But for Hitchweb customers, these are the moments that make great stories. We hear them all in our mission to offer truly Canadian service. We’re local people who will do whatever we can to help you and your family hitch up, roll out and drive on.

Camping with your family, fishing with your pals or selling all your possessions and turning a van into your home on wheels – wherever the road leads, we’ll continue to offer quality parts and local service to Canadians who enjoy the simpler things in life: a wheel in your hand and four on the road. The road to nowhere will always bring you closer to the people you travel it
with. That’s why Hitchweb supplies everything you need for the trip.

Hitchweb operates out of Canada and sells throughout Canada and the USA and is just as committed now as when Hitchweb first started 20 years ago to provide the best and most memorable online experience. It's about offering a good selection of brands, competitive pricing, fast delivery and most importantly, satisfying our customer.

If you need any help to plan your next adventure, please contact the team by phone at 800-300-4067 or by email.

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3,415 Verified Customer Reviews

3,415 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
2833
(83%)
4 Shopper Approved - Review Star
490
(14.3%)
3 Shopper Approved - Review Star
68
(2%)
2 Shopper Approved - Review Star
14
(0.4%)
1 Shopper Approved - Review Star
10
(0.3%)

Customer Service
4.7
5 Shopper Approved - Review Star
629
4 Shopper Approved - Review Star
104
3 Shopper Approved - Review Star
17
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
11

About This Company

There's a million kilometres of road in Canada. If you head down any one of them for any length of time, you’ll end up nowhere. For some of us, nowhere is exactly where we want to be. 

When Derick Sabourin took on Hitchweb six years ago out of Vancouver, he built it for the Canadians who were nowhere-bound. Hitchweb is now more than an Canadian hitch store, we're an online store that sources high-quality vehicle parts and accessories from trusted manufacturers with Canadian warehouses. See Hitchweb as your adventure outfitter for your vehicle, bringing thousands of hitches, roof racks, cargo carriers and camping supplies to one online store.

Hitchweb knows a weekend or a week on the road is not for everyone. It’s unpredictable. It can have flat tires, cold nights and wrong turns. The kids can fight, then make up, then fight again. But for Hitchweb customers, these are the moments that make great stories. We hear them all in our mission to offer truly Canadian service. We’re local people who will do whatever we can to help you and your family hitch up, roll out and drive on.

Camping with your family, fishing with your pals or selling all your possessions and turning a van into your home on wheels – wherever the road leads, we’ll continue to offer quality parts and local service to Canadians who enjoy the simpler things in life: a wheel in your hand and four on the road. The road to nowhere will always bring you closer to the people you travel it
with. That’s why Hitchweb supplies everything you need for the trip.

Hitchweb operates out of Canada and sells throughout Canada and the USA and is just as committed now as when Hitchweb first started 20 years ago to provide the best and most memorable online experience. It's about offering a good selection of brands, competitive pricing, fast delivery and most importantly, satisfying our customer.

If you need any help to plan your next adventure, please contact the team by phone at 800-300-4067 or by email.

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R
Shopper Approved - Verified Customer Rick N.
Today , Ontario

Excellent service at hitchweb

Product Choice

It’s the best product in my opinion

Merchant Choice

Previous purchases


D
Shopper Approved - Verified Customer Don A.
Today

Second purchase form HitchWeb. Very pleased both on phone and online. Great service. Glad to know inventory is available, post 2020 supply line havoc.

Product Choice

The products are reasonably priced, competitive, good quality and perform as well as the most expensive brands. I chose this product for an alternative purpose for material/ladder transport. I know based on the design specs, original carrier that it will perform well and for a much more reasonable price.

Merchant Choice

I have compared and like two companies. This is the best and most economical online company in Canada, no fiddling, good customer service, straight forward.


P
Shopper Approved - Verified Customer Pierre C.
Today , QC

Super

Merchant Choice

You are the bess

Product Choice

For bicycle


A
Shopper Approved - Verified Customer Andre D.
Today , Qu├ębec

I easily chose the products what it is easy to access to choose the brands and models on your website, the delivery is very quickly with tracking. very satisfied

Merchant Choice

best price / quality

Product Choice

Good mark Curt, I trust him


V
Shopper Approved - Verified Customer Vincent C.
Today , BC

Shipping was fast, price was good, and they had everything in stock.
Probably not hitchweb fault, but the box was damaged, there was a big hole in the box. The bag with all the bolts and nuts was cut open, so all the parts were loose in the box, and I'm missing a washer.
I sent an email to torklift directly, I'm waiting for their reply.

Product Choice

Because it fit my truck !?!

Merchant Choice

Price was good, and they had the product in stock.


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