hitchweb.com Reviews

About this Company

There's a million kilometres of road in Canada. If you head down any one of them for any length of time, you’ll end up nowhere. For some of us, nowhere is exactly where we want to be. 

When Derick Sabourin took on Hitchweb six years ago out of Vancouver, he built it for the Canadians who were nowhere-bound. Hitchweb is now more than an Canadian hitch store, we're an online store that sources high-quality vehicle parts and accessories from trusted manufacturers with Canadian warehouses. See Hitchweb as your adventure outfitter for your vehicle, bringing thousands of hitches, roof racks, cargo carriers and camping supplies to one online store.

Hitchweb knows a weekend or a week on the road is not for everyone. It’s unpredictable. It can have flat tires, cold nights and wrong turns. The kids can fight, then make up, then fight again. But for Hitchweb customers, these are the moments that make great stories. We hear them all in our mission to offer truly Canadian service. We’re local people who will do whatever we can to help you and your family hitch up, roll out and drive on.

Camping with your family, fishing with your pals or selling all your possessions and turning a van into your home on wheels – wherever the road leads, we’ll continue to offer quality parts and local service to Canadians who enjoy the simpler things in life: a wheel in your hand and four on the road. The road to nowhere will always bring you closer to the people you travel it
with. That’s why Hitchweb supplies everything you need for the trip.

Hitchweb operates out of Canada and sells throughout Canada and the USA and is just as committed now as when Hitchweb first started 20 years ago to provide the best and most memorable online experience. It's about offering a good selection of brands, competitive pricing, fast delivery and most importantly, satisfying our customer.

If you need any help to plan your next adventure, please contact the team by phone at 800-300-4067 or by email.

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3,629 Verified Customer Reviews

3,629 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
3001
(82.7%)
4 Shopper Approved - Review Star
526
(14.5%)
3 Shopper Approved - Review Star
76
(2.1%)
2 Shopper Approved - Review Star
15
(0.4%)
1 Shopper Approved - Review Star
11
(0.3%)

Customer Service
4.7
5 Shopper Approved - Review Star
648
4 Shopper Approved - Review Star
108
3 Shopper Approved - Review Star
21
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
13

About This Company

There's a million kilometres of road in Canada. If you head down any one of them for any length of time, you’ll end up nowhere. For some of us, nowhere is exactly where we want to be. 

When Derick Sabourin took on Hitchweb six years ago out of Vancouver, he built it for the Canadians who were nowhere-bound. Hitchweb is now more than an Canadian hitch store, we're an online store that sources high-quality vehicle parts and accessories from trusted manufacturers with Canadian warehouses. See Hitchweb as your adventure outfitter for your vehicle, bringing thousands of hitches, roof racks, cargo carriers and camping supplies to one online store.

Hitchweb knows a weekend or a week on the road is not for everyone. It’s unpredictable. It can have flat tires, cold nights and wrong turns. The kids can fight, then make up, then fight again. But for Hitchweb customers, these are the moments that make great stories. We hear them all in our mission to offer truly Canadian service. We’re local people who will do whatever we can to help you and your family hitch up, roll out and drive on.

Camping with your family, fishing with your pals or selling all your possessions and turning a van into your home on wheels – wherever the road leads, we’ll continue to offer quality parts and local service to Canadians who enjoy the simpler things in life: a wheel in your hand and four on the road. The road to nowhere will always bring you closer to the people you travel it
with. That’s why Hitchweb supplies everything you need for the trip.

Hitchweb operates out of Canada and sells throughout Canada and the USA and is just as committed now as when Hitchweb first started 20 years ago to provide the best and most memorable online experience. It's about offering a good selection of brands, competitive pricing, fast delivery and most importantly, satisfying our customer.

If you need any help to plan your next adventure, please contact the team by phone at 800-300-4067 or by email.

Video Reviews

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P
Shopper Approved - Verified Customer Peter W.
Today

easy to find what I needed


P
Shopper Approved - Verified Customer Paul P.
1 day ago

So far so good.

Product Choice

“Top seller”

Merchant Choice

Canadian, free shipping and Canadian.


N
Shopper Approved - Verified Customer Nathan
1 day ago

Easy and competetive pricing

Product Choice

research

Merchant Choice

research


G
Shopper Approved - Verified Customer Gary R.
1 day ago , Manitoba

Product as stated. Ordered and delivered promptly.

Product Choice

Well built and after much research highly rated.

Merchant Choice

Canadian business and extensive product web site.


G
Shopper Approved - Verified Customer Geoff D.
1 day ago , SK

1) I was supplied with no tracking number.
2) I should have been asked what Courier to use. Loomis is not very good courier here in Meadow Lake
3) The Hitch was not sent in a box, padding was on only 3/4 of the hitch cross bar. Both ends did not have any padding. Some areas where paint was knocked off. Very poor customer presentation.

This was my first Draw Tite hitch. I normally get Curt Hitches. They are better built, better price, comes in a nice box, lots of padding. I have 3 Curt Hitches and I would buy them any day over the Draw-Tite. However Curt Hitch for my 2012 Kia Soul was out of Stock, with expected delivery in January. I needed the hitch now for a Christmas Present. Most of the Problems are not Hitch Web but Draw Tite or Draw Tite Canadian warehouse. The Only problem I had with Hitchweb was that my Shipping Address/ Name was incorrect. That was just a problem with the Computer ordering system.

Geoff Molyneux

Customer Service
3/5

Product Choice

Because it was only Hitch in Stock for my car.

Merchant Choice

I tried Costco Canada Curt Hitch, I tried Hitchwholesale, then I tried Hitchweb.


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