hertzfurniture.com Reviews

About this Company

The nation’s leading school furniture dealer, Hertz Furniture embraces technology, flexibility and durability to enhance the classroom & 21st century learning.

For over 50 years Hertz Furniture has supplied schools, businesses, religious institutions, and government offices with superior furniture and customer service. Complimentary interior design, lifetime warranties, and pre-bid money saving contracts are just a few ways we provide added value to our loyal customers.

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2,776 Verified Customer Reviews

2,776 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
2085
(75.1%)
4 Shopper Approved - Review Star
561
(20.2%)
3 Shopper Approved - Review Star
116
(4.2%)
2 Shopper Approved - Review Star
8
(0.3%)
1 Shopper Approved - Review Star
6
(0.2%)

Customer Service
4.6
5 Shopper Approved - Review Star
60
4 Shopper Approved - Review Star
17
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
0
Product Satisfaction
4.6
5 Shopper Approved - Review Star
369
4 Shopper Approved - Review Star
104
3 Shopper Approved - Review Star
21
2 Shopper Approved - Review Star
9
1 Shopper Approved - Review Star
5
SHOW DETAILS

5-star reviews
2,000+

5-star reviews

10 years collecting reviews

About this Company

The nation’s leading school furniture dealer, Hertz Furniture embraces technology, flexibility and durability to enhance the classroom & 21st century learning.

For over 50 years Hertz Furniture has supplied schools, businesses, religious institutions, and government offices with superior furniture and customer service. Complimentary interior design, lifetime warranties, and pre-bid money saving contracts are just a few ways we provide added value to our loyal customers.

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P
Shopper Approved - Verified Customer Peter S.
2 days ago

I called to ask about the dimensions of a $1.00 item for a single chair. A sample was sent at no charge. I just ordered 4 more pieces. The Fuzzy Glide fit! Spectacular customer service for a tiny order. Wish I could buy more!

Product Satisfaction
5/5

Product Choice

A very old nursery school chair rubber bottoms are disintegrating. Best fit I could find. Works great.

Merchant Choice

Shopping for a specific chair bottom. Herz had it in stock.


J
Shopper Approved - Verified Customer Jonathan L.
5 days ago

great, quick checkout process


C
Shopper Approved - Verified Customer Cindy B.
1 week ago

My first call to "customer service" hung up on me. I chose the sales option the next time and had a very helpful associate.

Product Choice

i knew what I wanted from past experiences.

Merchant Choice

best price on the item i was looking for


K
Shopper Approved - Verified Customer Kathy P.
2 weeks ago , VA

experience was great and product was exactly what i needed

Product Satisfaction
5/5

Product Choice

found this as the only place for unfinished furniture

Merchant Choice

google search found this as the only place for unfinished furniture


K
Shopper Approved - Verified Customer Kim S.
2 weeks ago

Thumbs up


R
Shopper Approved - Verified Customer Reynald O.
4 weeks ago , FL

good service

Product Satisfaction
5/5

Product Choice

Internet research

Merchant Choice

Recommendation


T
Shopper Approved - Verified Customer Terry S.
02/16/2023

Easy ordering!

Product Choice

Design firm referred.

Merchant Choice

Design Firm referred.


K
Shopper Approved - Verified Customer Kathy C.
02/15/2023

very smooth ordering process,


B
Shopper Approved - Verified Customer Beau P.
02/02/2023 , OH

I placed my order and received it within two days. FAST! I would definitely recommend Hertz Furniture and I would certainly use them again in the future.

Product Satisfaction
5/5

Product Choice

I chose them because we needed replacements chairs in our high school science rooms. These were the ideal and they worked perfectly!

Merchant Choice

They had exactly what I needed and the price was reasonable.

Company Response

Beau, thank you for working with us. We're glad we met your expectations. Looking forward to working with you again.


S
Shopper Approved - Verified Customer Sarah M.
01/21/2023 , MO

My experience was great.
I had a couple questions. When I called I got friendly answers. I would recommend and order again!

Product Satisfaction
5/5
Customer Service
5/5

J
Shopper Approved - Verified Customer Jessica D.
01/20/2023

We are still waiting to recieve two of the chairs we ordered.

Product Satisfaction
3/5

Merchant Choice

Other furniture was purchased from them.

Company Response

Hi Jessica. It must be frustrating when shipments take longer than expected. I'll ask your local sales rep or customer service to be in touch with you with an update. Thanks for your patience - Jonathan.


M
Shopper Approved - Verified Customer Melody L.
01/19/2023

Setting up a vendor account was simple and Shipping was quick.

Product Satisfaction
5/5

E
Shopper Approved - Verified Customer Ericka G.
01/03/2023

none

Product Satisfaction
5/5

E
Shopper Approved - Verified Customer Estela F.
12/14/2022

Quick delivery, furniture was as expected.

Product Satisfaction
5/5

E
Shopper Approved - Verified Customer Earnest L.
12/10/2022

very simple and user friendly.

Product Choice

Improving the Lords house.

Merchant Choice

Found you all on the website.


N
Shopper Approved - Verified Customer Nicholas P.
12/08/2022

Best


M
Shopper Approved - Verified Customer Mary M.
12/03/2022

I think shipping charges are too high must do better when dealing with people with disabilities who are many times on a fixed income

Product Choice

Daughter in wheelchair

Merchant Choice

Only wheelchair desk that had the specs I was looking for

Company Response

Hi Mary.

I'm sorry you were not satisfied with our freight charges. We are constantly negotiating with logistics companies to get the best rates possible.

Unfortunately, we cannot offer discounts on the freight charges.

I hope the desk suits your daughter, and that you'll continue to consider us for your furniture needs. - Jonathan


E
Shopper Approved - Verified Customer Earnest L.
12/03/2022

Very organized and simple transaction.

Product Choice

Taking care of God's house of worship.

Merchant Choice

First experience with this company, hopefully it works out for future business.


K
Shopper Approved - Verified Customer Karen W.
12/01/2022

Quick response, easy peasy transaction! Will be placing a second order.

Product Satisfaction
5/5

Merchant Choice

The only chair I could find unfinished.


L
Shopper Approved - Verified Customer Lynor J.
12/01/2022

The online shopping was easy and the delivery driver was kind and helpful. The delivery was prompt (earlier than expected). Thank you!

Product Satisfaction
5/5

Product Choice

Durability, size, quality

Merchant Choice

We have used Hertz for classroom furniture previously and the quality and experience were both good.


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