"I recently purchased a new laptop and even though I am comfortable with computers, there were a few applications I wanted but was unfamiliar. I saw that there was an inexpensive service that would come to my house so I made an appointment online which was quickly confirmed. My tech, Quintin, arrived on time ready to go to work. Quintin went step-by-step explaining what he was doing and why. I really appreciated his patience while answering my questions and by the time he left at the end of an hour I felt fully confident. I will be calling Hello Tech again soon to update my desktop. To not have to spend frustrating hours setting up my laptop by trial and error was worth every penny and I could not be more satisfied."