heartlandvetsupply.com Reviews

About this Company

Heartland Veterinary Supply & Pharmacy started as a humble veterinary clinic in 1981 where a small, dedicated team treated various horses, cats and dogs in the area. Supporting pet health has always been our goal. Fast forward to the present and we are now one of the leaders in online pet medications!

Here at Heartland Vet Supply, we strive to carry quality and safe medication for your pets. Pet health is important to us, which is why our customer service team is readily available to answer questions about products or ordering!

Whether you need medication for your cat, dog or horse, we've got you covered with a complete line of discount supplies and products to ensure the health and longevity of your animal companions.

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49,821 Verified Customer Reviews

49,821 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
41K+
(82.3%)
4 Shopper Approved - Review Star
5575
(11.2%)
3 Shopper Approved - Review Star
2157
(4.3%)
2 Shopper Approved - Review Star
600
(1.2%)
1 Shopper Approved - Review Star
478
(1%)

Product Satisfaction
4.8
5 Shopper Approved - Review Star
17K+
4 Shopper Approved - Review Star
1565
3 Shopper Approved - Review Star
343
2 Shopper Approved - Review Star
101
1 Shopper Approved - Review Star
121
Delivery Time
4.7
5 Shopper Approved - Review Star
15K+
4 Shopper Approved - Review Star
1979
3 Shopper Approved - Review Star
819
2 Shopper Approved - Review Star
260
1 Shopper Approved - Review Star
318
Customer Service
4.6
5 Shopper Approved - Review Star
3015
4 Shopper Approved - Review Star
421
3 Shopper Approved - Review Star
169
2 Shopper Approved - Review Star
81
1 Shopper Approved - Review Star
102
Price Satisfaction
4.6
5 Shopper Approved - Review Star
13K+
4 Shopper Approved - Review Star
3775
3 Shopper Approved - Review Star
1508
2 Shopper Approved - Review Star
209
1 Shopper Approved - Review Star
123
SHOW DETAILS

5-star reviews
41K+

5-star reviews

8 years collecting reviews

About this Company

Heartland Veterinary Supply & Pharmacy started as a humble veterinary clinic in 1981 where a small, dedicated team treated various horses, cats and dogs in the area. Supporting pet health has always been our goal. Fast forward to the present and we are now one of the leaders in online pet medications!

Here at Heartland Vet Supply, we strive to carry quality and safe medication for your pets. Pet health is important to us, which is why our customer service team is readily available to answer questions about products or ordering!

Whether you need medication for your cat, dog or horse, we've got you covered with a complete line of discount supplies and products to ensure the health and longevity of your animal companions.

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R
Shopper Approved - Verified Customer Rachel
03/24/2019 , WA

difficult to locate how to refill orders


M
Shopper Approved - Verified Customer Marilyn
03/24/2019 , PA

Easy and convenient. Would like to know current status of script on file?


B
Shopper Approved - Verified Customer brian
03/23/2019 , MD

products are easy to find, checkout was simple and they will contact your vet for prescriptions.

Product Satisfaction
5/5
Price
4/5
Delivery
4/5

M
Shopper Approved - Verified Customer MC
03/23/2019 , OR

It was quick and easy to open an account

Product Satisfaction
5/5
Price
4/5
Delivery
5/5

A
Shopper Approved - Verified Customer Alan
03/23/2019 , HI

See amazon for how reorders should work. Your process takes forever. Don't list by useless order number list orders by RX #!,

Product Satisfaction
4/5
Price
1/5
Delivery
4/5

C
Shopper Approved - Verified Customer cynthia
03/23/2019 , MA

The checkout process is arduous

Company Response

We are sorry to hear that you experienced difficulties with our system. We are doing our best to fix these issues and make our system user friendly. Please call and ask for me directly if there is anything I can do to assist you in a better experience with your concerns. We value and appreciate your opinions. It is my job to ensure that we resolve any and all problems and to provide the best service to our customers.

Kindest Regards and Blessings,

Ms. Sheena M.
Pharmacy Client Resolution Manager
Heartland Veterinary Supply and Pharmacy
401 W. 33rd St
Hastings NE 68901
800-934-9398 (Company Line)

R
Shopper Approved - Verified Customer Ruth
03/23/2019 , AL

You guys are great! thank you!


N
Shopper Approved - Verified Customer Nancy
03/23/2019 , MA

So happy I found you!


K
Shopper Approved - Verified Customer kelly
03/23/2019 , MN

Quick and easy, received email verification of registration right away. One suggestion for improving navigation would be to have a direct link to the page you need after 1 click. Examples - adding address, adding payment (maybe adding vet, can't remember). I also added my phone number twice - once on first page and again when adding address. Just suggestions for improvements - still gave it a 5!


M
Shopper Approved - Verified Customer Mary
03/23/2019 , AZ

Great


J
Shopper Approved - Verified Customer Julie
03/23/2019 , NY

Easy checkout


K
Shopper Approved - Verified Customer Kay
03/23/2019 , MI

Smooth transaction, though a bit disappointed that Your CLOVER7 would not work with the product I ordered


G
Shopper Approved - Verified Customer Gil
03/23/2019 , GA

Great having the Vet listed and willing to contact them directly.


L
Shopper Approved - Verified Customer Lora
03/23/2019 , OR

good service


A
Shopper Approved - Verified Customer AARON
03/23/2019 , IL

IT WAS PRETTY EASY TO ORDER. THAT'S ALL I CAN SAY FOR NOW.


R
Shopper Approved - Verified Customer Robert
03/23/2019 , NV

Would not give me give me my 7% discount code cover 7


J
Shopper Approved - Verified Customer Janet
03/23/2019 , VA

great


S
Shopper Approved - Verified Customer Susan
03/22/2019 , NY

Good product and easy to order. A choice for PayPal would have been nicer. We did have to wait a week for delivery.

Product Satisfaction
5/5
Price
5/5
Delivery
4/5

B
Shopper Approved - Verified Customer Barbara
03/22/2019 , FL

Very easy

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

B
Shopper Approved - Verified Customer Brooke
03/22/2019 , WI

Great pricing, website easy to use, will even contact vet on behalf.

Product Satisfaction
5/5
Price
5/5
Delivery
4/5

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