hatterashammocks.com Reviews
About this CompanyThe Hatteras Difference
The Hatteras story begins back in 1971. Through the years, our ceaseless commitment to making a better hammock has led us to both new and better materials for construction, and advanced methods of manufacture. Our goal is to offer the highest quality in every facet of our design and construction, to always better ourselves and our products. This perpetual pursuit has led us to a truly uncommon approach to hammock-making, blending handcrafting and hand-weaving with state-of-the-art manufacturing processes that allow us to bring advanced durability and streamlined beauty to you and your family’s own quest for heightened relaxation.
By 1987, Hatteras Hammocks had blossomed into the world’s top hammock producer, known for its humble and storied beginnings, unmatched designs, innovative blending of handcrafting and state-of-the-art manufacturing processes, exceptional customer service and, yes, for plain and simply making one darn-fine hammock, and then always working to make the next one even better still.
Back to Product Reviews14 Product Ratings and Reviews
3.9
Overall Star
Rating
About this Company
The Hatteras Difference
The Hatteras story begins back in 1971. Through the years, our ceaseless commitment to making a better hammock has led us to both new and better materials for construction, and advanced methods of manufacture. Our goal is to offer the highest quality in every facet of our design and construction, to always better ourselves and our products. This perpetual pursuit has led us to a truly uncommon approach to hammock-making, blending handcrafting and hand-weaving with state-of-the-art manufacturing processes that allow us to bring advanced durability and streamlined beauty to you and your family’s own quest for heightened relaxation.
By 1987, Hatteras Hammocks had blossomed into the world’s top hammock producer, known for its humble and storied beginnings, unmatched designs, innovative blending of handcrafting and state-of-the-art manufacturing processes, exceptional customer service and, yes, for plain and simply making one darn-fine hammock, and then always working to make the next one even better still.
Bill - 05/03/2021
I purchased this product a little under two years ago and with the suggested care it is falling apart. I am being told it needs to be coated with linseed oil monthly which is not advertised on their website. Poor customer service and quality for such an expensive items.
Disappointed C - 01/25/2021
Bought Deluxe Roman Arc Cypress Hammock Stand in November 2018 * stand had a crack that was reported when we got it with pictures * Company told us the would keep on file in case... * had a guest sit on it January of 2021 & the entire hook pulled out and the wood split into pieces VERY Embarrassing & We are lucky our guests back was not hurt that bad * Called the company and sent new pictures followed by a call & was told "out of warranty !" * Very disappointing only used it a handful of times... * Quality Control? * waiting for a response email & then I will update my review.
Betsy D - 07/26/2020
Beautiful hammock stand - really it's a piece of art. Quality materials; easy to put together and very sturdy. I'm very happy with this purchase. Just be aware that this is a very large stand and might be a bit overwhelming in a small backyard.
1 Company Review
07/26/2020 - CA
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Tami - 05/25/2020
Our $800 stand came damaged and looks to have been used. ZERO packing materials used to ship other than the box. Thankful that the bolts arrived bent or we wouldn’t have been able to put it together. The holes do not line up.
05/25/2020 - MN
We were happy with our experience on the site and ordering...just not so excited about the hammock stand we received and the condition of it.
Linda - 09/01/2019
I really loved this hammock stand. I’ve bought it almost 10 years ago! It snapped 1/3 of the way down, and has split in many places! I’m very disappointed in the quality of this very high end hammock stand.
Company Response
We are so sorry to hear about your hammock stand! We strive for quality that will last years, 10 years is a good life for a stand though we always strive to do better. Please contact our customer service team so that we can look into this issue further!
Merchant Response
Michael W - 06/19/2019
This is not a cheap item, but the size and quality of the hammock make make it worth it (almost). I anticipate owning it for a long time and I am pretty sure that it will last as long as we do.
06/19/2019 - TX
I am happy with every facet of the transaction and customer service experience.
Nicholas W - 06/05/2019
The quality is worth the cost. No issues with hardware. I would recommend this to hammock lovers.
06/05/2019 - MN
Easy to install.
Jerold S - 05/09/2019
The hammock support stands are delaminating. 3 weeks old.
Omar Z - 11/05/2018
I really love this stand well built sturdy and elegant design,you can’t go wrong unless you have 2 nice shady trees right alongside each other to set up the hammock.
11/05/2018 - CA
it Was simple and easy shopping experience and you get what you pay for Iwould strongly recommend you get yourself one ASAP!
James A - 07/20/2018
Very good quality, takes two people to assemble but is easy to do.
Shea P - 07/13/2018
Packaging was not adequate. Wood rails arrived damaged in spots.
Merchant Response
07/13/2018 - NC
Overall speedy delivery. Packaging of hammock stand should be improved.
Jenny - 04/30/2018
Beautifully designed, precisely cut, easy assembly.
04/30/2018 - NC
User-friendly website, prompt delivery, beautiful product (arc hammock stand).
Karen B - 04/28/2018
Love this hammock stand! It is so beautiful and was easy to put together. The company worked with me to get the delivery held because I was going to be out of town. FedEx had not wanted to hold the delivery for me because it was coming from one of their smaller substations, but Hattaras customer service called FedEx and the delivery was held. Great customer service! The stand is very large length-wise, so be sure you have enough space. I chose the biggest one because I have lots of grandkids who love to swing with their Pops. Wanted to be sure everyone could fit. We take the hammock off when we're not using it and the stand is a work of art on it's own. While it is expensive, I would definitely purchase it again!
04/28/2018 - TX
The website was easy to use and there was a great free shipping offer. I had looked at this same hammock stand and hammock on another site and decided to go directly with Hattaras. I was glad I did! Customer service is wonderful and went above and beyond to help get my delivery held by the transit company until I could get back home. We purchased the deluxe arc hammock stand and a woven hammock and matching pillow. They are all beautiful and well made!
Manfred - 01/06/2018
Well built stand and straight forward setup. It has a stylish design and its sheer size impresses. During spring I will set it up in the yard and test its resistance to weather our weather in Western North Carolina.
01/06/2018 - NC
Ordering products is straight forward especially paying through Paypal. Easy ordering procedure and fast shipment. All good.
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