haibeautyconcepts.com Reviews

About this Company

We are a small team of beauty enthusiasts, born and raised in California, who strongly believe that hot tools should only enhance a look and keep hair shiny and healthy, without the damage. That is why our styling tools are engineered with innovative technologies and designs that make them easier and better to use on a variety of hair types to maximize performance and the health of hair. We were the first to bring Ceramic flat iron technology to the professional styling tools industry. The brand has always stood for exceptional, inventive products and authentic relationships that are tried, tested and true. As a brand with many cutting-edge “firsts”, we will continue to set the standard for reliable, advanced, and stylish quality products. We are California-based and a family-operated business.
 
Based in sunny southern California, we are inspired daily by the diversity of not only those who live here, but the variety of hairstyles and trends that surround us. From the beaches to the mountains, and the deserts to the bright city lights of LA, our hair inspiration is endless. We’re passionate about beauty & health and we’re taking that passion to  redefine healthy hair .
 
Our mission to  redefine healthy hair  is simple - we know that hot tools are tough on hair, but with our advanced healthy-hair technologies, you can still achieve the look you want, without damaging your strands.  In addition to pulling inspiration from the sunshine state, our styling tools are uniquely designed with a little something special to keep hair healthy and strong, with each use. Technologies like our  Tri-Diamond Ceramic™ , which has all the benefits of Teflon with zero toxic or harmful emissions for a smooth finish, and  Damage Control Technology , which works on multiple levels to significantly reduce hair breakage and damage, are designed exclusively by  us .  From coastal waves, to business casual straight, to a night-on-the-town up-do, we are surrounded by beauty that allows us to design products that keep hair looking gorgeous, healthy and California- cool .

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27 Product Ratings and Reviews

4.3

Overall Star
Rating

5 Shopper Approved - Review Star
20
(74%)
4 Shopper Approved - Review Star
3
(11%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
4
(15%)

About this Company

We are a small team of beauty enthusiasts, born and raised in California, who strongly believe that hot tools should only enhance a look and keep hair shiny and healthy, without the damage. That is why our styling tools are engineered with innovative technologies and designs that make them easier and better to use on a variety of hair types to maximize performance and the health of hair. We were the first to bring Ceramic flat iron technology to the professional styling tools industry. The brand has always stood for exceptional, inventive products and authentic relationships that are tried, tested and true. As a brand with many cutting-edge “firsts”, we will continue to set the standard for reliable, advanced, and stylish quality products. We are California-based and a family-operated business.
 
Based in sunny southern California, we are inspired daily by the diversity of not only those who live here, but the variety of hairstyles and trends that surround us. From the beaches to the mountains, and the deserts to the bright city lights of LA, our hair inspiration is endless. We’re passionate about beauty & health and we’re taking that passion to  redefine healthy hair .
 
Our mission to  redefine healthy hair  is simple - we know that hot tools are tough on hair, but with our advanced healthy-hair technologies, you can still achieve the look you want, without damaging your strands.  In addition to pulling inspiration from the sunshine state, our styling tools are uniquely designed with a little something special to keep hair healthy and strong, with each use. Technologies like our  Tri-Diamond Ceramic™ , which has all the benefits of Teflon with zero toxic or harmful emissions for a smooth finish, and  Damage Control Technology , which works on multiple levels to significantly reduce hair breakage and damage, are designed exclusively by  us .  From coastal waves, to business casual straight, to a night-on-the-town up-do, we are surrounded by beauty that allows us to design products that keep hair looking gorgeous, healthy and California- cool .

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S B - 09/27/2022

Great Flat Iron

I have been using the Hai Gold flat iron for many years. I have thick curly hair! This is the only iron that is easy to handle, your hair glides through effortlessly, does not damage & leaves a smooth finish.


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Mary - 07/13/2022

Stick with what works for you

I purchased the HAI Gold Convertable flat iron to replace my old one. I broke my old Gold HAI due to where and how I packed it in my luggage for a family trip. I purchased my old Hai Gold 15 plus years ago. I was a patron of the Eric Fisher Academy in Wichita,Ks and that was the flat iron the students used. I liked the way my hair looked and felt after every visit. I am an African American and I have a relaxer on my hair and my hair is coarse and I need a higher heat setting this producet is perfect. There was no question about what brand to replace my old HAI with. I am a HAI Gold super fan.

Merchant Choice

I have been using your flat iron for 15 plus years and I broke it and wanted to replace it with another.

Product Choice

I have been using this style of flat iron for 15 plus years and I have been completely happy with it so why change.

Mary

07/13/2022 - Kansas

I looked for this brand on Amazon but they didn't have this particular model, so I checked your website and ordered directly from HAI. I ordered it on July 3rd and when I clicked to checkout there was a sale going on that weekend and that made it even better.


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Steven S - 06/29/2022

Great


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Isabel S - 12/19/2021

Received as promised

Merchant Choice

Na

Product Choice

Na

Company Response

Thank you so much for the wonderful review! Enjoy! 

xx - Team HAI

Isabel S

12/19/2021 - CA

Na


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Kim - 11/02/2021

Not convertible

I purchased this because it is “convertible” so that I would have an iron I could use in Europe. Now I see it is not.

Company Response

Hello Kim, 

I am sorry to hear the plug is not compatible with European ports.

I hope the iron was to your liking.   


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Rosalie C - 10/23/2021

Great

Company Response

Thank you so much for the wonderful review! Enjoy! 

xx - Team HAI


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Maria - 08/29/2021

Long time customer

I’ve been using this brand for more than 30 years because it’s the best. The first straightener lasted me 20 years, and I used very frequently, until I dropped it from a 3 story building and gave out. I immediately ordered two more: one for traveling and one for home. My daughters grew up and went off to college and they wanted to take my straightener, do I bought them each one and that way I don’t have to carry my traveling one when I go visit them. We are an ION family. My sister is a typist and she only has this brand in her salon. They are efficient, long lasting, and the best at straightening hair without damaging it. You won’t be sorry to buy one.

Company Response

Hi Maria
Thank you so much for your review!- TEAM HAI !


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Sue W - 08/18/2021

I like the way the HAI flat iron works with just a single use. I’m not having to go back and continuously straighten pieces therefore better for the hair.

Merchant Choice

Discount

Product Choice

Have used it for years

Company Response

Thank you so much for the wonderful review! Enjoy! 

xx - Team HAI

Sue W

08/18/2021 - CA

Easy process


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OT - 07/28/2021

Good iron with a design flaw

I like how quickly it heats up, and the variety of the temperature setting is great. The only problem with the design is that hear is constantly getting caught somehow on the edges of the iron.

Merchant Response

haibeautyconcepts.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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Mili - 05/28/2021

not worth it

nothing special, works the same as over the counter ones. very disappointed.

Merchant Response

haibeautyconcepts.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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Rebeca F - 04/21/2021

Good Buy

Good for my hair straightened it immediately with minimal effort.

Company Response

Thank you for the great review! xx - Team HAI


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Sarah R - 04/05/2021

Loving it so far

Company Response

Thanks for the great review! xx - Team HAI


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Norma A - 03/06/2021

Great price , Light weight, and works amazing

Merchant Choice

Hair dresser recommended the product

Product Choice

HAI was recommend and I was in need of a reliable but affordable purchase

Norma A

03/06/2021 - CA

Everything was great


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Vanessa - 01/20/2021

LASTED 15 YEARS

My heart breaks to write this but my very first and only hair straightener, this Hai Stik, has finally died after 15 years of dedicated service. I don't know if straighteners are supposed to last that long but THIS ONE DID and I'm on the site to get another one because why would I try a different one knowing this one won't let me down?? RIP #1 Hai Stik - I look forward to your successor.


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Janet C - 11/25/2020

Great flat irons

Great product and lasts for years. Ordered two flat irons for Christmas gifts!


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Traci - 10/25/2020

A great flatiron.

I had an original Hai flat iron for over 12 years. It actually still works but just felt after that amount of time it might be time for a new one. Would highly recommend their flatirons to anyone. I have thick, coarse, curly hair and it works great.

Merchant Choice

Had previous flatiron for over 12 years.

Product Choice

Wanted a new flatiron.

Traci

10/25/2020 - IL

Overall experience was great


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Susan R - 07/30/2020

not what expected, second Hai

Had Elite, loved

Merchant Choice

Prior excellent flatiron

Product Choice

Though matched previous item

Merchant Response

haibeautyconcepts.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Susan R

07/30/2020 - SC

Package was mashed when received...which was weeks after ordered, but understand slow with Covid19


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Stacy R - 07/29/2020

It’s an amazing straightener

Merchant Choice

Love this product

Product Choice

It’s a great flat iron. Works very well

Company Response

Thanks Stacey for the FAB review! Enjoy your products!

Elisa - HAI Beauty Team

Stacy R

07/29/2020 - PA

It was easy.


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Sheila H - 07/25/2020

Love Hai products My last hair iron last 20 years!!!!

Merchant Choice

My HAI straightener just konked out, after 25 years of daily use!!!

It was the best iron ever. Hoping I get many years of good use from this one too!!!

Product Choice

I'm very satisfied with the HAI irons Ive purchased in the past

Company Response

Thanks Sheila for the FAB review! Enjoy your products!

Elisa - HAI Beauty Team

Sheila H

07/25/2020 - NY

Very fast with great choices


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Nancy - 06/29/2020

Always stick with HAI

Like many others, I've been using HAI for over a decade. Well worth it!

Company Response

Thanks Nancy for the FAB review! Enjoy your products!!

Elisa - HAI Beauty Team 


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