420 Verified Customer Reviews
420 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.7
Overall Star
Rating
5-star reviews
About this Company
12/29/2022 , NV
I never got a shipping confirmation for my order, so I assumed it was lost. I also reached out to customer service and they did not respond. I did receive my order a little over a week after I placed it.
Merchant Choice
I liked the quality of the flat iron I had from you. It broke, so I’m replacing it.
Product Choice
It looks like it is good quality and a little bit better than the flat iron I am replacing because it is bigger.
12/23/2022 , NV
I never received a shipping notification for my order. I contacted customer service about a week after placing my order asking them when I could expect a shipping update, and I never heard back. In the meantime, I have received my order. However, it is very stressful to place an order for an item and never receive any shipping updates whatsoever--especially when the order confirmation said I could expect another email from them when my order had shipped.
Merchant Choice
I like the product
Product Choice
I needed to replace a broken product
12/18/2022
I found what I needed and the website is easy to navigate. Thank you!
Merchant Choice
Previous customer
Product Choice
Gift
11/26/2022
Fast. Efficient. Easy.
Merchant Choice
Love the products
Product Choice
Needed a reliable curling iron.
11/24/2022 , LA
Ordering and delivery went great, but the product is definitely how it was explained.
Product Choice
The description made it sound like going Titanium was like getting a premium straightener. It definitely does not work like the ceramic HAI
Merchant Choice
I have used HAI straighteners for years!
11/24/2022
I have bought HAI straighteners for years. I decided to try the Titanium XL and I am very disappointed. The ceramic straighteners by HAI are way better products! Even sectioning my hair in small pieces, I still cannot get the finished product that I get with HAI’s ceramic straightener.
10/10/2022
Easy to find quality products
Merchant Choice
I have owned HAI products and love them.
Product Choice
Looks easy to use and light weight
09/29/2022
easy and quick
Merchant Choice
the protection plan available for your products
Product Choice
Have had this flat iron in the past and loved it. No other iron has made me as happy.
09/22/2022
Fine
Merchant Choice
Fine
Product Choice
Fine
09/19/2022 , WA
Easy to order, and I found a discount code that was ready to use!
Product Choice
I’ve had it before. It worked great for many years.
Merchant Choice
I’ve had a HAI straightener before that I loved for over 20 years and it just quit working so I was looking for another one!
09/19/2022
I’ve had this same straightener in the past and it just died after about 10 years! I wanted to get the same one again and it hasn’t disappointed me. The pads come together without having to squeeze it which makes it so much easier to use. Works smoothly!
08/22/2022
No hassles! Found exactly what I wanted to purchase
Merchant Choice
Used HAI flat irons for 15 years
Product Choice
To replace my 15 year old one
08/22/2022
Shopping online was quick and easy, I knew what I wanted.
Merchant Choice
I’ve had this brand straightener before and it worked amazing, my favorite.
07/13/2022 , Kansas
I looked for this brand on Amazon but they didn't have this particular model, so I checked your website and ordered directly from HAI. I ordered it on July 3rd and when I clicked to checkout there was a sale going on that weekend and that made it even better.
Merchant Choice
I have been using your flat iron for 15 plus years and I broke it and wanted to replace it with another.
Product Choice
I have been using this style of flat iron for 15 plus years and I have been completely happy with it so why change.
07/13/2022
I purchased the HAI Gold Convertable flat iron to replace my old one. I broke my old Gold HAI due to where and how I packed it in my luggage for a family trip. I purchased my old Hai Gold 15 plus years ago. I was a patron of the Eric Fisher Academy in Wichita,Ks and that was the flat iron the students used. I liked the way my hair looked and felt after every visit. I am an African American and I have a relaxer on my hair and my hair is coarse and I need a higher heat setting this producet is perfect. There was no question about what brand to replace my old HAI with. I am a HAI Gold super fan.
07/05/2022
Great blow dryers and long lasting!
Merchant Choice
My hair dresser uses Hai and turn red me no the brand.
Product Choice
I have purchased Hai blow dryers before and feel they are the best!!!
07/05/2022
Easy and convenient
Merchant Choice
Because I’ve had the flat iron before it broke I love it
06/21/2022
Easy
Merchant Choice
Hair stylist recommended
Product Choice
Same
06/16/2022
Thank you for your assistance in selecting the item.
Product Choice
Prior experience with this item
Merchant Choice
Currently have a Hai classic convertible iron
05/06/2022
The site was easy and quick to use.
Merchant Choice
I previously had a hairdryer by Hai
Product Choice
Needed a replacement
Company Response
Thank you for your review !
HAI Team!!
05/06/2022
Easy and affordable, excellent quality of brand
Merchant Choice
Excellent Brand
Product Choice
I have used it this brand for more than 15 years
Company Response
Thank you for your review!
**Team HAI!
05/03/2022
bought it due to discount applied
04/28/2022
Very good
Product Choice
Hopefully it is as good as the one I had
Merchant Choice
Need a good blow dryer
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