haibeautyconcepts.com Reviews

4.7

We are a small team of beauty enthusiasts, born and raised in California, who strongly believe that hot tools should only enhance a look and keep hair shiny and healthy, without the damage. That is why our styling tools are engineered with innovative technologies and designs that make them easier and better to use on a variety of hair types to maximize performance and the health of hair. We were the first to bring Ceramic flat iron technology to the professional styling tools industry. The brand has always stood for exceptional, inventive products and authentic relationships that are tried, tested and true. As a brand with many cutting-edge “firsts”, we will continue to set the standard for reliable, advanced, and stylish quality products. We are California-based and a family-operated business.

Based in sunny southern California, we are inspired daily by the diversity of not only those who live here, but the variety of hairstyles and trends that surround us. From the beaches to the mountains, and the deserts to the bright city lights of LA, our hair inspiration is endless. We’re passionate about beauty & health and we’re taking that passion to redefine healthy hair.

Our mission to redefine healthy hair is simple - we know that hot tools are tough on hair, but with our advanced healthy-hair technologies, you can still achieve the look you want, without damaging your strands. In addition to pulling inspiration from the sunshine state, our styling tools are uniquely designed with a little something special to keep hair healthy and strong, with each use. Technologies like our Tri-Diamond Ceramic™, which has all the benefits of Teflon with zero toxic or harmful emissions for a smooth finish, and Damage Control Technology, which works on multiple levels to significantly reduce hair breakage and damage, are designed exclusively by us. From coastal waves, to business casual straight, to a night-on-the-town up-do, we are surrounded by beauty that allows us to design products that keep hair looking gorgeous, healthy and California-cool.

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404 Customer Ratings and Reviews

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4.7

Overall Star
Rating

338

(83.7%)

(9.2%)

(3.5%)

(1%)

(2.7%)

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Verified Reviews?

Delivery Time

4.7

126

Price Satisfaction

4.6

123

Product Satisfaction

4.5

117

Customer Service

3.3

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Janet M.
2 weeks ago

The site was easy and quick to use.

Product Choice

Needed a replacement

Merchant Choice

I previously had a hairdryer by Hai

Merchant Company Response

Thank you for your review !

HAI Team!!

Veronica R.
2 weeks ago

Easy and affordable, excellent quality of brand

Product Choice

I have used it this brand for more than 15 years

Merchant Choice

Excellent Brand

Merchant Company Response

Thank you for your review!

**Team HAI!

Elizabeth B.
2 weeks ago

bought it due to discount applied

Product Satisfaction

5/5

Price

5/5

Delivery

5/5

Janice D.
3 weeks ago

Very good

Product Satisfaction

5/5

Price

5/5

Delivery

5/5

Product Choice

Hopefully it is as good as the one I had

Merchant Choice

Need a good blow dryer

1 Product Review

Performance Infra-Ionic Hair Dryer (red)

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02/24/2022

Wonderful product and the price was excellent.

Elizabeth E.
02/15/2022

Quick and efficient thanks amazon

Product Choice

I need it last one broke after 4 yrs

Merchant Choice

Love this product for 13 yrs wouldn’t use anything else for my hair .

Jeff O.
01/25/2022

Pretty easy navigation. Had to input info 2 twice.

Product Choice

Replace for client

Merchant Choice

Needed a new flat iron

Dia
01/24/2022

Mobile web experience could be better. I kept seeing the same banner to purchase other products (and one of them was a product that was already in my cart). I wish I could decline some cookie tracking instead of agreeing to all. I don't like seeing ads for Hai literally on every other webpage with an ad. I wish you had a diffuser I could buy, especially if it could be a bundled price with the hair dryer I bought. It's inconvenient to look for a diffuser elsewhere and make it fits and works with the hair dryer. When I got the hairdryer, two-thirds of the delivery box was filled with filler/packing material. It's a waste even though I got my product safely.

Product Satisfaction

4/5

Price

4/5

Delivery

4/5

Product Choice

Custom control over temperature and speed. Some positive reviews online.

Merchant Choice

I couldn't find any other hair dryer that allowed the same level of custom control over temperature and speed. It's really useful and unique so far.

ella G.
01/07/2022 , Tennessee

Good

Product Satisfaction

5/5

Price

5/5

Delivery

5/5

Janet S.
01/02/2022 , Kansas

I paid extra fo quicker shipping and the product arrived 2-3 days after Christmas. Should not have paid for extra shipping

Product Satisfaction

5/5

Price

4/5

Delivery

1/5

Merchant Choice

I have the same hair dryer an like it. Bought this one for my daughter in law.

Product Choice

Because I have the same dryer

Merchant Response

haibeautyconcepts.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

Patsy C.
12/31/2021

Excellent

Product Choice

Have this same product

Merchant Choice

Have in the past

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haibeautyconcepts.com Reviews

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404 Verified Customer Reviews

404 Customer Ratings and Reviews

4.7

About this Company

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