groms.com Reviews

4.7 Overall Satisfaction Rating

Based on 7 Ratings

5
5 (71.4%)
4
2 (28.6%)
3
0 (0%)
2
0 (0%)
1
0 (0%)
5 5 stars in a row

Recommend This Company

4.6 Average

5
(6)
4
(0)
3
(0)
2
(1)
1
(0)

Would Buy Again

4.6 Average

5
(6)
4
(0)
3
(0)
2
(1)
1
(0)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

groms.com

About Us

Groms is an online furniture retailer. We focus on modern design and quality products sourced from leading manufacturers all over the world. Our collections are limited to products that pass our high standards for style, value and customer engagement. We make product discovery easy.

Space is at the heart of designing great interiors. Through unique technology and service, Groms help customers find great pieces and visualize how they work together, before bringing them home. Our shopping experience is designed to help customers make better choices.

L

lisajunebug
1 week ago , NV

5.0
Overall Satisfaction Rating

I love the personalized and super friendly service! Such lovely people work for Groms I'd order more just tin order to deal with them! Thanks for doing such a great job~
Recommend this Company
5/5
Would Buy Again
5/5
S

Sharon
1 week ago , GA

4.0
Overall Satisfaction Rating

I was a little disappointed in the pillows. I guess for the price I should have expected a cheaper product. I have purchased furniture for Groms that I absolutely LOVE almost 2 years later
Recommend this Company
5/5
Would Buy Again
5/5
C

Claire Y.
1 week ago , GA

5.0
Overall Satisfaction Rating

The arrival of the furniture was delayed but that was understandable with the pandemic. When I called regarding the delays the customer service was responsive and kind.
Recommend this Company
5/5
Would Buy Again
5/5
J

J G.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

I got a message to receive a 15% discount by putting the code FURNISHED, however, it would not let me apply it to my order. Why? This is infuriating. I want to get refunded for the suggested discount offered by your website. That was the deciding factor to buy or not. Please refund the 15%.
Recommend this Company
2/5
Would Buy Again
2/5
O

Olivia D.
2 weeks ago , LA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Kay with customer service is the absolute BEST. She is SO attentive. Every time i called or emailed with a question she would find me the answer!
Recommend this Company
5/5
Would Buy Again
5/5
Olivia D. has reviewed 1 product. Click to view Click to hide

Sandgate Dining Table, 94 - Washed Walnut

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Screws are not as heavy duty as the table

Our table is stunning in our space, the only complaint however is that the hardware that came with our table to assemble is not at heavy duty as our table is. The assembly team had several screws that stripped out while assembling.

E

Everett N.
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I talk to a representative named Kay and she was very helpful.
Recommend this Company
5/5
Would Buy Again
5/5
M

melissa T.
04/14/2022

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I ordered a coffee table, couch, two chairs and pillows from Groms. The coffee table was delivered with the wrong size glass top. Groms resolved the problem immediately. All other items were great
Recommend this Company
5/5
Would Buy Again
5/5
melissa T. has reviewed 1 product. Click to view Click to hide

Corliss Pillows, Set of 2

View this product

They look perfect with the couch I bought from Groms. Extremely well priced for the quality.

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