Groms is an online furniture retailer. We focus on modern design and quality products sourced from leading manufacturers all over the world. Our collections are limited to products that pass our high standards for style, value and customer engagement. We make product discovery easy.

Space is at the heart of designing great interiors. Through unique technology and service, Groms help customers find great pieces and visualize how they work together, before bringing them home. Our shopping experience is designed to help customers make better choices.

Filter

22 Verified Customer Reviews

22 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
18
(81.8%)
4 Shopper Approved - Review Star
4
(18.2%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
0
(0%)

Would Buy Again
4.7
5 Shopper Approved - Review Star
18
4 Shopper Approved - Review Star
3
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Would Recommend
4.7
5 Shopper Approved - Review Star
17
4 Shopper Approved - Review Star
4
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
SHOW DETAILS

5-star reviews
18

5-star reviews

About this Company

Groms is an online furniture retailer. We focus on modern design and quality products sourced from leading manufacturers all over the world. Our collections are limited to products that pass our high standards for style, value and customer engagement. We make product discovery easy.

Space is at the heart of designing great interiors. Through unique technology and service, Groms help customers find great pieces and visualize how they work together, before bringing them home. Our shopping experience is designed to help customers make better choices.

Filter
K
Shopper Approved - Verified Customer Kimberly S.
10/14/2022

excellent customer service

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer Joann R.
08/31/2022

I appreciated the personal attention by Customer Service to placing my order!

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Amy B.
08/11/2022

Fabulous experience!

Would Recommend
5/5
Would Buy Again
5/5
Jacque Bookends Set of 2 by Arteriors Home
Jacque Bookends Set of 2 by Arteriors Home
Read more reviews about this product

08/11/2022

Stunning!

Milton Sculpture by Arteriors Home
Milton Sculpture by Arteriors Home
Read more reviews about this product

08/11/2022

A beautiful piece!


J
Shopper Approved - Verified Customer JULIA G.
08/10/2022

Excellent Customer Service when I called with an issue

Would Recommend
5/5
Would Buy Again
5/5

L
Shopper Approved - Verified Customer lisa B.
07/05/2022

Love these guys!

Would Recommend
5/5
Would Buy Again
5/5

R
Shopper Approved - Verified Customer Rick H.
06/30/2022

Customer Service has been very helpful and responsive to questions

Would Recommend
5/5
Would Buy Again
5/5

H
Shopper Approved - Verified Customer Heather H.
06/08/2022

Easy order process!

Would Recommend
5/5
Would Buy Again
5/5

E
Shopper Approved - Verified Customer Elaine C.
05/30/2022

The website was a little confusing and I had trouble purchasing my blue velvet sofa originally until I called customer service. She was super helpful by the way.

Would Recommend
4/5
Would Buy Again
4/5

L
lisajunebug
05/12/2022 , NV

I love the personalized and super friendly service! Such lovely people work for Groms I'd order more just tin order to deal with them! Thanks for doing such a great job~

Would Recommend
5/5
Would Buy Again
5/5

S
Sharon
05/10/2022 , GA

I was a little disappointed in the pillows. I guess for the price I should have expected a cheaper product. I have purchased furniture for Groms that I absolutely LOVE almost 2 years later

Would Recommend
5/5
Would Buy Again
5/5

C
Claire Y.
05/09/2022 , GA

The arrival of the furniture was delayed but that was understandable with the pandemic. When I called regarding the delays the customer service was responsive and kind.

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer J G.
05/04/2022

I got a message to receive a 15% discount by putting the code FURNISHED, however, it would not let me apply it to my order. Why? This is infuriating. I want to get refunded for the suggested discount offered by your website. That was the deciding factor to buy or not. Please refund the 15%.

Would Recommend
2/5
Would Buy Again
2/5

O
Shopper Approved - Verified Customer Olivia D.
05/03/2022 , LA

Kay with customer service is the absolute BEST. She is SO attentive. Every time i called or emailed with a question she would find me the answer!

Would Recommend
5/5
Would Buy Again
5/5
Sandgate Dining Table, 94 - Washed Walnut
Sandgate Dining Table, 94 - Washed Walnut
Read more reviews about this product

05/03/2022

Screws are not as heavy duty as the table

Our table is stunning in our space, the only complaint however is that the hardware that came with our table to assemble is not at heavy duty as our table is. The assembly team had several screws that stripped out while assembling.


E
Shopper Approved - Verified Customer Everett N.
04/26/2022

I talk to a representative named Kay and she was very helpful.

Would Recommend
5/5
Would Buy Again
5/5

M
Shopper Approved - Verified Customer melissa T.
04/14/2022

I ordered a coffee table, couch, two chairs and pillows from Groms. The coffee table was delivered with the wrong size glass top. Groms resolved the problem immediately. All other items were great

Would Recommend
5/5
Would Buy Again
5/5
Corliss Pillows, Set of 2
Corliss Pillows, Set of 2
Read more reviews about this product

04/15/2022

They look perfect with the couch I bought from Groms. Extremely well priced for the quality.


Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2023 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2023