grayandsons.com Reviews

About this Company

Over 33 years have passed since we first went into business in Miami Beach, Florida. While a lot has changed in that time there are fundamental principles that have governed Gray & Sons since day one. Principles like offering only the highest quality merchandise coupled with the highest quality service all at a substantial discount, have helped us grow into what we are today.

The principal focus of our company has always been selling meticulously restored & mint condition Certified Preowned watches and one-of-a-kind estate jewelry pieces, but we can also special order unused watches from most of the famous Swiss brands and have an impressive selection of modern jewelry as well as diamonds of all types & qualities.

We are always acquiring new watches and jewelry pieces, so check our website frequently, or sign up for our free monthly catalog. We have been doing mail order business with customers around the country (and around the world) for over 13 years. 


Our Swiss-trained watchmakers are experts at restoring watches to their original condition. We are one of the preeminent locations for Miami watch repair - and around the world. If you have a watch not working as it once did, send it to us. You will be amazed at your new watch.

Filter

309 Verified Customer Reviews

309 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
256
(82.8%)
4 Shopper Approved - Review Star
45
(14.6%)
3 Shopper Approved - Review Star
5
(1.6%)
2 Shopper Approved - Review Star
2
(0.6%)
1 Shopper Approved - Review Star
1
(0.3%)

Customer Service
4.9
5 Shopper Approved - Review Star
13
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Delivery Time
4.8
5 Shopper Approved - Review Star
63
4 Shopper Approved - Review Star
5
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
Would Buy Again
4.8
5 Shopper Approved - Review Star
269
4 Shopper Approved - Review Star
25
3 Shopper Approved - Review Star
10
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
Would Recommend
4.8
5 Shopper Approved - Review Star
261
4 Shopper Approved - Review Star
40
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
0
Product Satisfaction
4.8
5 Shopper Approved - Review Star
57
4 Shopper Approved - Review Star
10
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Price Satisfaction
4.6
5 Shopper Approved - Review Star
44
4 Shopper Approved - Review Star
21
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
SHOW DETAILS

5-star reviews
250+

5-star reviews

9 years collecting reviews

About this Company

Over 33 years have passed since we first went into business in Miami Beach, Florida. While a lot has changed in that time there are fundamental principles that have governed Gray & Sons since day one. Principles like offering only the highest quality merchandise coupled with the highest quality service all at a substantial discount, have helped us grow into what we are today.

The principal focus of our company has always been selling meticulously restored & mint condition Certified Preowned watches and one-of-a-kind estate jewelry pieces, but we can also special order unused watches from most of the famous Swiss brands and have an impressive selection of modern jewelry as well as diamonds of all types & qualities.

We are always acquiring new watches and jewelry pieces, so check our website frequently, or sign up for our free monthly catalog. We have been doing mail order business with customers around the country (and around the world) for over 13 years. 


Our Swiss-trained watchmakers are experts at restoring watches to their original condition. We are one of the preeminent locations for Miami watch repair - and around the world. If you have a watch not working as it once did, send it to us. You will be amazed at your new watch.

Filter
P
Shopper Approved - Verified Customer Peter H.
02/11/2023 , NY

I have purchased here before and been satisfied.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

L
Shopper Approved - Verified Customer Leroy M.
07/26/2022 , North Carolina

Outstanding

Would Recommend
5/5
Would Buy Again
5/5

M
Shopper Approved - Verified Customer Mark B.
03/11/2022 , Georgia

Great selection of luxury brands at reasonable prices.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
3/5
Delivery
5/5

F
Shopper Approved - Verified Customer Felipe G.
03/08/2022 , Illinois

Painless and quick

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

S
Shopper Approved - Verified Customer Suzanne R.
01/31/2022 , California

Gray & Sons came highly recommended and did not disappoint. Very smooth transaction

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Customer Service
5/5
Delivery
5/5

V
Shopper Approved - Verified Customer Victoria D.
01/24/2022 , Nevada

Great price, good experience so far

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

W
Shopper Approved - Verified Customer William R.
09/23/2021 , North Carolina

I was concerned that after entering my credit card info, I was asked for additional information including my SS number. I declined but others my abort their purchase.

Would Recommend
4/5
Would Buy Again
4/5

A
Shopper Approved - Verified Customer Alina K.
08/29/2021 , Pennsylvania

Quick, safe, great quality, very professional, knowledgeable, reasonable and adequate price

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

K
Shopper Approved - Verified Customer Keith L.
06/29/2021 , New York

great selection of high quality products

Would Recommend
5/5
Would Buy Again
5/5

F
Shopper Approved - Verified Customer Frank B.
05/15/2021 , California

Truly wonderful

Would Recommend
5/5
Would Buy Again
5/5

E
Shopper Approved - Verified Customer EJL U.
05/10/2021 , Ohio

Gray & Son's offered fast shipment and assigned a representative to make sure I was satisfied. The watch arrived in a beautiful, luxurious container.

Would Recommend
5/5
Would Buy Again
1/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Austin Q.
03/30/2021 , New York

Sales representative was attentive and thoughtful. I received the item within 48 hrs of placing the order. It was packaged and shipped in a very secure and tamper resistant manner.

I had reservations about ordering online and making such a large purchase without having seen the item first . However, Gray and Sons exceeded my expectations. The quality of the product and the service is outstanding. I would recommend them to anyone.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer John O.
12/08/2020 , California

Simple, which I like

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Albert B.
12/07/2020 , Florida

very efficient and user friendly

Would Recommend
5/5
Would Buy Again
5/5

R
Shopper Approved - Verified Customer Robert H.
11/28/2020 , Texas

Always fun to find new and exciting things for gifts...

Would Recommend
5/5
Would Buy Again
5/5

L
Shopper Approved - Verified Customer Luke M.
11/15/2020 , Colorado

The coupon code did not work.

Would Recommend
4/5
Would Buy Again
4/5

A
Shopper Approved - Verified Customer Anonymous Customer
11/14/2020 , Texas

No problems

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

R
Shopper Approved - Verified Customer Ruth W.
11/12/2020 , Florida

Pleasant.

Would Recommend
5/5
Would Buy Again
5/5

R
Shopper Approved - Verified Customer Ricardo P.
11/10/2020 , Puerto Rico

Amazing store! Shipping time was incredibly fast. Only concern is that the watch arrived with a minor scratch in the sphere that was not detailed in item description

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
5/5
Delivery
5/5

D
Shopper Approved - Verified Customer Daniel G.
10/19/2020 , North Carolina

Very easy to purchase and use website

Would Recommend
5/5
Would Buy Again
5/5

Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2023 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2023