graduationcapandgown.com Reviews

4.7 Overall Satisfaction Rating

Based on 328 Ratings

5
246 (75%)
4
58 (17.7%)
3
17 (5.2%)
2
6 (1.8%)
1
1 (0.3%)
100+ 5 stars in a row

Customer Service

4.6 Average

5
(24)
4
(4)
3
(1)
2
(1)
1
(1)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

graduationcapandgown.com

H

HARRISON N.
3 days ago , Washington

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great deals, easy to navigate and reasonable prices
L

LORI D.
2 days ago , California

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

EASY TO NAVIGATE. COMPARABLE PRICES.
CustomerService
5/5
T

Thomas S.
2 days ago , North Carolina

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Great process
CustomerService
4/5
S

Stephen V.
3 days ago , Connecticut

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

accessible forms
L

Lisa
3 days ago , North Carolina

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Reasonable and quick/easy to order
CustomerService
5/5
T

Tony Z.
4 days ago , Pennsylvania

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy to complete order
J

Jerica L.
6 days ago , New Jersey

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great checkout process
CustomerService
5/5
V

Veronica C.
6 days ago , Arizona

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Ease in placing my order .
CustomerService
5/5
R

Russell P.
1 week ago , Texas

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick
A

Angelo B.
1 week ago , Maryland

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great experience...like reading a map, thanks! Awesome
CustomerService
5/5
A

Ashley B.
1 week ago , Florida

Shopper Approved Checkmark Logo Verified Purchase

2.0
Overall Satisfaction Rating

The shipping was too much
CustomerService
1/5
S

Sheridan D.
1 week ago , New York

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy and affordable
CustomerService
5/5
B

Board
1 week ago , North Carolina

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

Very poor customer service. I called to request assistance with the colors for the hood. Was told to use the three school colors for the hood which I did. Upon receipt of order, my supervisor told me the velvet color should have been for the degree in education (light blue). Customer service rep. never told me that so I order the wrong color.
CustomerService
5/5
A

April G.
1 week ago , Texas

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

I wish live chat were available to address a few things. I also wish they were more proactive instead of reactive with my order. Not enough communication initially regarding shipping
CustomerService
3/5
L

Leti
2 weeks ago , Washington

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy process, quick, great quality
CustomerService
5/5
S

Shanda M.
2 weeks ago , Washington

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Navigation of the website was great!
CustomerService
5/5
D

Dejah G.
2 weeks ago , Ohio

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy to order from!
CustomerService
5/5
S

Stacy A.
2 weeks ago , Pennsylvania

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick and easy
CustomerService
5/5
T

Ty D.
2 weeks ago , Virginia

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

We received our son's cap and gown quickly, it so affordably priced and it was perfect for his homeschool graduation.
Thank you so much!!
CustomerService
4/5
J

Jon B.
2 weeks ago , Ohio

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

The ordering process was fairly straightforward, but no estimated shipping date/arrival date was provided at checkout. Also, options for an embroidered chest emblem were not listed during the ordering process and the link for it did not work. Now it is a matter of waiting to see if the correct item gets shipped to me and when it arrives. I am hopeful.
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