glowsource.com Reviews

4.6 Overall Satisfaction Rating

Based on 6,307 Ratings

5
4354 (69%)
4
1475 (23.4%)
3
410 (6.5%)
2
39 (0.6%)
1
29 (0.5%)
4,000+ 5 stars in a row

Customer Service

4.1 Average

5
(48)
4
(6)
3
(6)
2
(2)
1
(10)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

glowsource.com

K

Kerri P.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Not impressed with the amount for shipping
B

Brian W.
07/18/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great selection; good descriptions and videos to support.
J

Jennifer L.
03/02/2018 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was fine except it took me awhile to get your website to allow me to actually purchase my cart.

Why Glow Source?

Just looked online for a glow source!

Product Choice

Planning a graduation party for my daughter from college and thought these things looked fun. I am trying them out and if I like them I will order more.

Company Response

Hi Jennifer

We are sorry you had difficulty navigating the site.  We strive to meet or better yet exceed your expectations.  Please feel free to give us all call if you are experiencing a problem.  We would like to offer you a special promo on your next order, please call our offices to receive the code. (877) 279-0632

We greatly appreciate your business.

Thank you 

GLowsource.com
M

Melanie H.
04/16/2018 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

Wouldn't let me log in, even though I have made purchases in the past, (same e-mail & mailing address), kept giving me an error message and saying I needed a wholesale tax ID # (even though I clicked reg. customer), and then took forever because I "clicked once" and kept waiting, but it didn't go through until I clicked again.

Why Glow Source?

I've ordered in the past & it was fine. This time, I'm not so sure.

Product Choice

Upcoming Beach vacation.

Merchant Response

glowsource.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
G

George F.
11/03/2017 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

I place a previous sample order # 112790 on 4/20/17 to evaluate some sample products. I then tried to place a new order 2 weeks ago for 30 items of a chosen model .... and you came back to me telling me the credit card could not be used and you were not processing the order. That was the same card used to place the smaller sample order. Then you wrote that my cart had items in up and I had looked at your site, but there was no way to respond to you. Today, I tried to place the order by phone to avoid the same snafu, but you obviously don't want phone calls. I have again placed the order online and we'll see if it goes through like every other online company order do with the same billing, shipping, and credit card info ..... If not, I give up and order elsewhere where they like my business.
Recommend this Company
1/5
Would Buy Again
1/5

Merchant Response

glowsource.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
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