I place a previous sample order # 112790 on 4/20/17 to evaluate some sample products. I then tried to place a new order 2 weeks ago for 30 items of a chosen model .... and you came back to me telling me the credit card could not be used and you were not processing the order. That was the same card used to place the smaller sample order. Then you wrote that my cart had items in up and I had looked at your site, but there was no way to respond to you. Today, I tried to place the order by phone to avoid the same snafu, but you obviously don't want phone calls. I have again placed the order online and we'll see if it goes through like every other online company order do with the same billing, shipping, and credit card info ..... If not, I give up and order elsewhere where they like my business.