glowbackledstore.com Reviews
About this CompanyGlowbackLED is an industry leading custom LED lighting manufacturer located in Miami, FL. We specialize in custom LED light panels for backlighting translucent stones, artwork, stained glass, and resin. We manufacture a robust product line of recess linear, surface linear, and pendant (suspended or hanging) linear LED light fixtures. We also stock a wide selection of high quality linear LED lighting components such as Aluminum Housings, High Quality LED Strips, Power Supplies, Controllers, and more. We proudly pair our vast product offerings with industry leading project management and support! We partner with our our clients to deliver an exceptional purchasing experience from design and plannng through to post installation support.

Top Rated Products
Shopper Approved collects trusted reviews from customers who have made a verified purchase.

Vincent R - 4 days ago
I don’t have any expensive equipment to test it, but the lumens and CRI appear to be as described. Most importantly, my customer loved the brightness and color rendering.
4 days ago - Oregon
I was able to build custom lighting around the mirror of a custom made vanity cabinet using your product. The lumens and CRI rivaled the best commercial products. Customer was very happy. Thanks!

Vincent R - 4 days ago
This channel worked perfectly with the LED strip. I bought for a continuous light band on either side of a vanity. It’s high watt rating allowed me to make two custom light fixtures that my customer loved.
4 days ago - Oregon
I was able to build custom lighting around the mirror of a custom made vanity cabinet using your product. The lumens and CRI rivaled the best commercial products. Customer was very happy. Thanks!

RK - 3 weeks ago
Delivered promptly
3 weeks ago
Fast shipping

Jeff K - 08/11/2023
Profile exactly what I needed for my closet cabinets I’m designing.
08/11/2023 - North Carolina
Great experience

Duane C - 07/19/2023
The service is very good. I left a minor feedback commenting that I wished the fixture I desired was available in an emergency type fixture and someone got back to me almost immediately. Nice to see a company take their surveys with pride. That is something I rarely see with distributors and suppliers. Well done.
07/19/2023
Based on the immediate response to my survey query I can imagine that if I had a real problem that they would be all over it. So far I am impressed and would buy from them again.

Richard L - 07/18/2023
This is not a uniform lighted panel - it has lights along 1 edge and they rely on etching of the plastic plate to catch the light as it moves out from the edge. The power cable, as it enters the side of the panel is intermittent when moved with no way to fix this defect. Luckily, I only bought a 12 inch sample as I would be sending it back had I bought a full sized piece. If you think you are getting a light table, you will be terribly disappointed.
Company Response
Dear Richard,
I appreciate your feedback and would like to assure you that we take customer concerns very seriously. I've attempted to reach out to you directly through a detailed voicemail to address this matter more thoroughly, as it seems there may be some misunderstanding about the functionality of our product.
Our LED Panels operate with a specific backlighting system and are not intended to be the primary light source. We utilize various types of light guides in our production, with the particle light guide being suitable for areas requiring backlighting under 24 inches wide, and it does not feature any etched lines.
We are a premier American manufacturer of Custom LED Panels, and we invest significant time and resources into ensuring the highest quality. We pride ourselves on creating reliable, American-made products, which is why we value your feedback and want to ensure your concerns are addressed.
Understanding how our technology works can sometimes be intricate, especially when comparing it to other products on the market. That's why I would like to offer you a more in-depth discussion, not only about our product's mechanics but also the competitive landscape, to offer clarity.
Moreover, it's important to note that assessing the brightness variation across our LED panels would require the use of high accuracy illuminance meter with a small probe. We operate with state-of-the-art equipment, including illuminance meters, a spectrometer, goniophotometers, and wire processing units, to ensure our panels meet rigorous industry standards.
Once again, I appreciate your feedback, Richard. I encourage you to get in touch with us at your earliest convenience so we can continue this discussion and ensure your satisfaction with our product and services.
Kind Regards,
Arman
Merchant Response
07/18/2023 - MA
Not as advertised and defective intermittent power connection to panel. Not a uniformly lit panel but lit from the edge with etched lines to try to disperse the light, definitely darker 2 inches from the LED strip on the edge.

Hal - 06/29/2023
These under-cabinet lights are awesome! They do as described and throw the light on to your backsplash and thus light up your entire counter top evenly. The 4000K lights are pretty white and throw a lot of lights, while the 3000K are more "yellow" and throw just a little bit less light. I wish the kelvin of these lights were on a slide switch so they can be balanced against the pendant lights in my kitchen. Also: they come with a large amount of wire and a custom plug, so be prepared to snip off all that wire and plug and attach them yourself with Wago's or some other connector, then hiding the connectors. Nonetheless, they look great and were easy to install.
06/29/2023 - FL
Great telephone customer service. Need a more formal return process; I had to call and follow up on my refund. I did receive the refund for one unused light in a timely manner.

Hal - 06/29/2023
Great driver for LED lights. I wish it came with a 90 degree AC plug. Other than that, it's small and functions as described.
06/29/2023 - FL
Great telephone customer service. Need a more formal return process; I had to call and follow up on my refund. I did receive the refund for one unused light in a timely manner.

Richard F - 06/11/2023
My customers love it.
06/11/2023 - New Jersey
Painless

Rodrigo M - 04/27/2023
Worked perfectly and the customer service rep was able to help me with the programming. Great product and great customer service.

Richard B - 01/28/2023
Could be made more waterproof
01/28/2023 - NY
Very efficient

Thom H - 01/12/2023
Disappointed, appeared to be a return, protective cover(assumed) was half peeled off, power pack, dimmer flopping around in box with no packing to prevent damage in shipping and no instructions, the only reason the rating is high as it is, was fast shipping and the product worked.
Company Response
Good Afternoon, sorry about this. The cover is half peeled off because they need to peel off the cover in that area where they install the white diffusing tape that you see on the edge of the LED Panel with the lights. This is why it is only partially removed on one side. The power supply is left like that so that you do not have to make the connections yourself, but we're internally discussing a different way of packaging it. We typically include an information sheet and instructions, so we apologize for leaving those out of your sample package.
We've been manufacturing LED Panels for 10 years now and have shipped thousands of them nationwide and internationally. We've had a remarkably low rate of a panels being damaged in shipping. We've had maybe 3-5 occurrences over the course of the last 10 years.
Thanks,
Arman

Michael - 12/20/2022
good price
12/20/2022 - CO
Great company to work with.

Michael - 12/20/2022
very cool stuff
12/20/2022 - CO
Great company to work with.


Anthony - 12/03/2022
looking forward to installing and enjoying
12/03/2022 - DE
great

Lorrie T - 11/29/2022
I got this for a fused glass project I was making and it worked out great!!! Thanks!
Company Response
That looks awesome!
Thanks so much for sharing! We're so happy that our LED Panels worked for your application.
Arman

Samaritan's P - 11/08/2022
It is a very heavy duty piece of aluminum

Douglas W - 11/07/2022
The product is as stated design and quality. However Roxy made the sale happen.
11/07/2022 - TN
Great company. Roxy spent time with me via email that convinced me this was the best purchase for the best product.

Anonymous Customer - 10/18/2022
I had an issue with an order today and I contacted Customer Service. When I am telling you they responded quickly I mean like within less than 5 minutes. Within 10 mins altogether and several emails back and forth the Customer Service resolved my issue completely. They were so prompt and courteous in doing so (something you don't find a lot of these days) and I truly appreciated that. They did everything they could to help me.
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