glowbackledstore.com Reviews
About this CompanyGlowbackLED is an industry leading custom LED lighting manufacturer located in Miami, FL. We specialize in custom LED light panels for backlighting translucent stones, artwork, stained glass, and resin. We manufacture a robust product line of recess linear, surface linear, and pendant (suspended or hanging) linear LED light fixtures. We also stock a wide selection of high quality linear LED lighting components such as Aluminum Housings, High Quality LED Strips, Power Supplies, Controllers, and more. We proudly pair our vast product offerings with industry leading project management and support! We partner with our our clients to deliver an exceptional purchasing experience from design and plannng through to post installation support.
Rodrigo M - 04/27/2023
Worked perfectly and the customer service rep was able to help me with the programming. Great product and great customer service.
Richard B - 01/28/2023
Could be made more waterproof
1 Company Review
01/28/2023 - NY
Very efficient
Thom H - 01/12/2023
Disappointed, appeared to be a return, protective cover(assumed) was half peeled off, power pack, dimmer flopping around in box with no packing to prevent damage in shipping and no instructions, the only reason the rating is high as it is, was fast shipping and the product worked.
Company Response
Good Afternoon, sorry about this. The cover is half peeled off because they need to peel off the cover in that area where they install the white diffusing tape that you see on the edge of the LED Panel with the lights. This is why it is only partially removed on one side. The power supply is left like that so that you do not have to make the connections yourself, but we're internally discussing a different way of packaging it. We typically include an information sheet and instructions, so we apologize for leaving those out of your sample package.
We've been manufacturing LED Panels for 10 years now and have shipped thousands of them nationwide and internationally. We've had a remarkably low rate of a panels being damaged in shipping. We've had maybe 3-5 occurrences over the course of the last 10 years.
Thanks,
Arman
Michael - 12/20/2022
very cool stuff
12/20/2022 - CO
Great company to work with.
Michael - 12/20/2022
good price
12/20/2022 - CO
Great company to work with.
Anthony - 12/03/2022
looking forward to installing and enjoying
12/03/2022 - DE
great
Lorrie T - 11/29/2022
I got this for a fused glass project I was making and it worked out great!!! Thanks!
Company Response
That looks awesome!
Thanks so much for sharing! We're so happy that our LED Panels worked for your application.
Arman
Samaritan's P - 11/08/2022
It is a very heavy duty piece of aluminum
Douglas W - 11/07/2022
The product is as stated design and quality. However Roxy made the sale happen.
11/07/2022 - TN
Great company. Roxy spent time with me via email that convinced me this was the best purchase for the best product.
Anonymous Customer - 10/18/2022
I had an issue with an order today and I contacted Customer Service. When I am telling you they responded quickly I mean like within less than 5 minutes. Within 10 mins altogether and several emails back and forth the Customer Service resolved my issue completely. They were so prompt and courteous in doing so (something you don't find a lot of these days) and I truly appreciated that. They did everything they could to help me.
Skip - 04/09/2022
Purchased multiple lights. The angled housing allowed me to control light distribution pattern. I wanted less light on the backsplash so reversed the bar and positioned in the middle of the cabinet. Lighting cast complete counter coverage but reduced reflection on the wall. Very easy to mount and wire. There is a channel in the housing underside so that the wire can be connected to your source on either end. Also appreciate availability of color temp choice. Used 3000k warm, which match color from LED ceiling cans. Has that incandescent appearance. My installation was under IKEA cabs and this product is less costly than similar IKEA light. But more important is the flexibility the product offers. Sales was very helpful assisting me with the selection of connectors, extension cables and power supply. This is my second purchase from Glowback. Highly recommended.
Thom S - 04/09/2022
Most of the sites I had searched for the aluminum track, I could only get in 24 inch. My application required [email protected] 72 inch's. Also I wanted to be sure when buying the aluminum that the connector cable would fit in the track along with the led strip. I called and spoke to your customer service and she assured me it would
Rob S - 04/09/2022
Easy to complete purchase, lots of pics and clear dimensions to assure I selected correct size. Shipped on time, arrived in good condition. Price very reasonable as well. Also, I appreciate the fact that I was able to purchase just one; many other suppliers appear to require purchasing an entire bundle which would have gone to waste in my case. Lastly, very pleased to find a supplier with a 90" profile, longer than typical based upon my search; otherwise I would have had piece together two shorter lengths and it would not have looked great. Thanks.
Jim Griffith - 04/09/2022
We ordered several led light bars and power supplies from GlowbackLED. Each product was exactly as described and worked perfectly. The wide assortment products made this an easy one stop shopping experience and the staff were excellent helping me get the many items I needed. I highly recommend GlowbackLED.
Doug C - 03/14/2022
All products of good quality and the speed of the delivery was unbelievable. I'm not sure how most customers do the install, but I have put them in 2 kitchens and don't see the value in the quick connects with a predetermined cord length. Unfortunately, that type of quick connect cannot be reused and stranded wire is nearly impossible to push into a push in style of connector. I ended up cutting the quick connects off of all of the wires and threw the plug away too. I just ended up direct wiring everything so I didn't have an exposed plug in the wall and gobs of unnecessary wire that needed to be hidden. Just something to consider.
Dave - 03/09/2022
Excellent product and easy to install with no issues, shipping was fast and a fair price thank you!!
Thomas M - 02/21/2022
I needed to purchase additional mounting clips for an LED extrusion. The cost for the clips was $24 and the shipping was over $25. I contacted customer service but was told that no cheaper shipping alternative was available. I reluctantly purchased the clips that arrived in a small padded envelope. The US Postal Service offers flat rate padded envelopes for about $9.00 In the future, I will be shopping elsewhere.
Ralph T - 02/08/2022
These are really very nice hidden fixtures with area light
Ralph T - 02/08/2022
These are really very nice hidden fixtures with area light
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