gigsberg.com Reviews

4.3 Overall Satisfaction Rating

Based on 2,018 Ratings

5
1236 (61.2%)
4
415 (20.6%)
3
221 (11%)
2
58 (2.9%)
1
88 (4.4%)
1,000+ 5 stars in a row

Customer Service

3.4 Average

5
(103)
4
(43)
3
(41)
2
(27)
1
(54)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

gigsberg.com

About Us

Gigsberg is a secondary ticket marketplace. All tickets are guaranteed and secure. 

We are a global secondary marketplace that provides people with the opportunity to buy and sell tickets to the biggest live events in sport, live music, theatre and festival.

Gigsberg services are available 24/7 on any platform. We provide high quality customer support by an experienced team available 16 hours a day, 7 days via email, web, phone or chat.

 

M

Meg T.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Amazing! Very easy -- used the voucher code from a refund I got during the pandemic, was very easy.

Company Choice

Because I had credit from a show cancelled due to covid.

C

Cora B.
1 day ago , Yorkshire

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

Bought tickets for Billie Ellish and still no Refund the worse ticket provider I have ever used with no help or Information provided
CustomerService
1/5

Company Choice

Only place that had tickets

L

Lesley W.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy

Company Choice

They had the tickets I wanted

R

Rebecca D.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Been good

Company Choice

Best prices

A

Amber E.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

I haven't received my tickets although GIGSBERG emailed me to say that they have been dispatched, this was in January 2020. It is now April 2021.
CustomerService
1/5
L

Luka B.
3 weeks ago , Maribor

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Tickets usually arrive 1-3 days before the event which is not good, if u have to travek there first :/
CustomerService
5/5
C

Claire S.
1 month ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

GOOD

Company Choice

GOOD PRICE

P

Philip C.
04/08/2021

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Really happy with my purchase
M

Max O.
04/04/2021

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to purchase and feels like secure genuine ticket purchase.

Company Choice

Recommendation.

L

Lara
03/30/2021

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Good havent got the ticket just yet

Company Choice

Only place with tickets

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