GHOST CONTROLS® is a leading designer and manufacturer of innovative solutions for the North American gate automation market. Our gate openers and accessories are low voltage (DC) and solar optimized for environments without access to AC power and require minimum maintenance and installation expertise for the do-it–yourself installer. GHOST CONTROLS® products are designed and manufactured with pride, delivering the highest quality product and customer support in the industry. To ensure we deliver on our promise, we provide in-house and online support, and stand by our products with unprecedented limited lifetime warranties on the motor and gear assembly.
10,610 Verified Customer Reviews
10,610 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
About this Company
GHOST CONTROLS® is a leading designer and manufacturer of innovative solutions for the North American gate automation market. Our gate openers and accessories are low voltage (DC) and solar optimized for environments without access to AC power and require minimum maintenance and installation expertise for the do-it–yourself installer. GHOST CONTROLS® products are designed and manufactured with pride, delivering the highest quality product and customer support in the industry. To ensure we deliver on our promise, we provide in-house and online support, and stand by our products with unprecedented limited lifetime warranties on the motor and gear assembly.
Robert T.1 week ago , South Carolina
Too many questions. Make the survey easier
Cris1 week ago , Minnesota
The gate opener works fine and was straight-forward to install. I have been unable to upgrade to bluetooth/WiFi access because of an older-model controller included in my kit. I was finally contacted by customer service and swapped out the older control board. I can now do the WiFi/Bluetooth upgrade module. A few stumbles, but they made it right. Thanks!
1 Product Review
1 week ago
Originally, I wrote a less-than-stallar review because my (new) TSS1 kit was shipped with an older control board that is incompatible with the AXMC-R. Ghost loses 1 star as they didn't respond to my request for support via the web portal, but did reach out when I left a review... :) Ghost support rep verified my order info and shipped out the correct control board along with a return lable for the older one. I am now able to install the module to get WiFi and Bluetooth access (have not done it yet).
Joseph H.2 weeks ago , Arkansas
Was easy to find the part I needed and ordering was very streamlined.
2 weeks ago
The item was exactly as described and worked without issue.
Thomas R.2 weeks ago , Tennessee
Overall the experience was good
2 weeks ago
Did not solve the problem with the gate actuation, so we’re still working on a solution.
Eddie O.2 weeks ago , Florida
I received reliable and professional support from the team.
2 weeks ago
This is a must have addition to your gate. My driveway is about 600 feet from the main house I with this device, I am able to open and close the gate remotely from enywhere. Ghost Controls technical staff were very responsive and professional when I called for support. The presale and post sale support is great. I highly recommend Ghost Control products because the stand by their products.
Russell J.2 weeks ago , Oklahoma
Great customer service although sometimes it takes forever to get thru on the phone.
2 weeks ago
No feedback at this time
Stanton H.2 weeks ago , California
Great products and thank you for the military discount!
2 weeks ago
Love this product
Justin S.2 weeks ago , Florida
Great product. Quick delivery.
Kenneth W.2 weeks ago , Florida
Easy to use. Great product
Melanie L.2 weeks ago , Montana
Everything has worked great from start. Love this system.
2 weeks ago
I'm so happy with this purchase. I installed it myself in under an hour. I love having access to my gate from anywhere via the app on my phone.
Curtis S.2 weeks ago , Missouri
Great experience
Gary H.2 weeks ago , Tennessee
Website is a little hard to navigate. Waiting for customer service to contact me regarding issues.
Company Response
We apologize for the wait for service. Our office has been closed for the Observation of Veterans Day so support has been catching up on all left voicemails. We would love to reach out to you. Please email [email protected] with your contact information so we can get your problem addressed and resolved. Thank you for leaving your review.
2 weeks ago
Unable to connect the bluetooth, used the Remootio app, used two different cell phones, never paired.
2 weeks ago
Only one of the two I bought works. One learned from the main remote after 2-3 tries; the second remote never learned even after 10 tries.
Greg W.3 weeks ago , Texas
East setup and configuration.
Thao L.3 weeks ago , Colorado
Very helpful
JAMES B.3 weeks ago , Florida
Ordering was easy.
Renea C.3 weeks ago , Texas
The tech support is top notch! I've had to call about remote contols issues and once I installed my replacement arm opener. I took off the zombie lock and didn't realize a step to remove from the contol panel started causing problems. Everyone there is ALWAYS so patient and kind. I've never been disappointed and they always get my problem solved. A+ experiences everytime.
3 weeks ago
My daughter ran into our gate causing damage to the arm opener mechanism. I was so glad to find a replacemnt part so I didnt have to replace the entire unit. Saved money and got my gate up and running in 30 minutes!
James G.3 weeks ago , New Mexico
Excellent
3 weeks ago
I need to return this item as my install is remote and is solar.
Kevin H.3 weeks ago , Kentucky
I have just received the order so I can only comment on the fast shipping, robust packaging, pre-ordering technical support, and ease of ordering experience. I am very satisfied so far.
3 weeks ago
I have not finished installation, but if it works as promised, this will save some time.
3 weeks ago
I have not finished installation but everything came packed very well and seems to be heavy duty.
3 weeks ago
As with all of the brackets that I ordered, this is heavy duty and very well made.
Douglas S.3 weeks ago , Florida
You all are awesome and tech support is unbelievably great.
3 weeks ago
The wireless keypad was easy to program.
3 weeks ago
The only issue I had at the time of installation was the lock did not activate the lock. It was not until I turned off the power switch and turned it back on to receive signal to activate.
Jan J.3 weeks ago , Oklahoma
I actually have made several purchases. No problem getting what I need. However, it does seem that I have trouble keeping a gate working properly for an extended period of time.
3 weeks ago
I have several Ghost gate openers. Best out there.
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