getpoolparts.com Reviews

4.7 Overall Satisfaction Rating

Based on 9,239 Ratings

5
7291 (78.9%)
4
1476 (16%)
3
367 (4%)
2
48 (0.5%)
1
57 (0.6%)
7,000+ 5 stars in a row

Will Recommend US

4.8 Average

5
(1,153)
4
(160)
3
(32)
2
(8)
1
(19)

Customer Service

4.5 Average

5
(376)
4
(66)
3
(24)
2
(6)
1
(27)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

getpoolparts.com

About Us

We are a dedicated team of swimming pool professionals with knowledge of all aspects of the industry. Order your pool parts online using our clean, precise diagrams. We strive to be the only website you will need to Get Pool Parts!

C

Chris C.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very quick and easy!
J

John A.
Today

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Ok but I couldnt find a simple 1.5" neoprene gasket that everyone else has.
A

Anonymous Customer
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

nice
E

Ed W.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Biggest issue was sorting through TONS of parts! If you need parts, this is the place to go.
K

Keith W.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Simple and easy.
L

Lawrence H.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to find what I needed
Y

Yvette
2 days ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It's a bit difficult to search and find what you are looking for, but I was able to find everything. One of my items was damaged in transit, but it was easy to work with customer service and receive a credit.
CustomerService
5/5
Will Recommend US
5.0
D

Danny
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Easy
M

Michael J.
3 days ago , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very good customer service. Prompt response time.
CustomerService
5/5
Will Recommend US
5.0
S

Steve F.
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Greatest
A

alan M.
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick easy part ordering. fast and efficient and clear
K

Karen S.
3 days ago , PA

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

I had no problems, thanks.
CustomerService
4/5
Will Recommend US
5.0
D

Dr W.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick and easy transaction.
CustomerService
5/5
Will Recommend US
5.0
R

Ron C.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent communication for general questions on pump parts
C

Cynthia S.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy, great prices and great availability.

Thank you!
J

Jim H.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Number of times I have to place my email address is a major overkill.
CustomerService
3/5
Will Recommend US
4.0
J

Johnny
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

I had to enter my information three times

Public Comment

Sorry to hear that Johnny, it sounds like there may have been a cookies issued with your browser?
C

Calvin R.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Found part
D

Donna
5 days ago , CT

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Shopped around. Fair price. Website was easy to use. Lets see if I get the correct part. Thank you,
CustomerService
4/5
Will Recommend US
5.0
C

Christina
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great picture to help you easily identify the items you need! I will purchase from them again in the future.
Loading Page Animation

See more getpoolparts.com Reviews

Visit getpoolparts.com ►