We are YOUR store when it comes to Products from Germany. Bernd Fehrenbach came to the United States in 2008 where he opened a German gift store in Peddler's Village located in historic Bucks County, Pennsylvania. In 2010 our online store officially opened for business, allowing us to ship our large selection of VdS certified German cuckoo clocks, nutcrackers, smokers, pyramids, beer steins and many more German gifts through the United States! Our commitment to You the customer, whether You visit our store or our website, is first and foremost helpful, friendly customer service. Come see us at Fehrenbach German Clocks and Gifts any time and enjoy our little corner of Germany, right here in the United States.
2,372 Verified Customer Reviews
2,372 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
About this Company
We are YOUR store when it comes to Products from Germany. Bernd Fehrenbach came to the United States in 2008 where he opened a German gift store in Peddler's Village located in historic Bucks County, Pennsylvania. In 2010 our online store officially opened for business, allowing us to ship our large selection of VdS certified German cuckoo clocks, nutcrackers, smokers, pyramids, beer steins and many more German gifts through the United States! Our commitment to You the customer, whether You visit our store or our website, is first and foremost helpful, friendly customer service. Come see us at Fehrenbach German Clocks and Gifts any time and enjoy our little corner of Germany, right here in the United States.
Brenda M.Today , Ontario
good and easy
Company Response
Thank you for sharing your experience, Brenda, and for taking the time to fill out the full review! Much appreciated!
Brenda M.2 weeks ago , Ontario
all good. I found exactly what I was looking for.
Company Response
Thank you very much for sharing, Brenda!
Edward W.2 weeks ago , New Jersey
Easy website and very pleasant customer service for a question I had!
Company Response
Thank you very much for sharing your feedback, Edward! We are very proud of our customer service and your review is much appreciated!
sandra F.2 weeks ago , Mississippi
I have never been disappointed with this site or product. Thank you,
Company Response
Thank you so much for your review and for being a loyal customer, Sandra!
Charles W.2 weeks ago , Arizona
Thanks!
Company Response
Thank you for your rating, Charles! Much appreciated!
David G.2 weeks ago , Minnesota
Web site is easy to use.
Company Response
Thank you very much for sharing, David!
1 Product Review
2 days ago
Delivery was as promised: on time and in perfect condition.
Veronica L.3 weeks ago , North Carolina
Easy & fast transaction.
Company Response
Thank you for sharing your experience, Veronica!
Marita K.3 weeks ago , Illinois
Good service
Company Response
We are very happy to see that we earned this review from you, Marita!
Joyce M.3 weeks ago , North Carolina
Fast and easy. Love the smokers
Company Response
Thank you for sharing, Joyce! Much appreciated!
Hugh C.3 weeks ago , Louisiana
Like the beer steins have been searching for this boot ! Will be back for more products
Company Response
Thank you very much for sharing, Hugh!Â
Ellen K.3 weeks ago , Pennsylvania
Love the nutcrackers
Company Response
Thank you for sharing, Ellen! We love them, too!
Jarret S.4 weeks ago , New York
Excited to get my clock!
Company Response
Thank you very much for your review, Jarret!
Logan G.4 weeks ago , Iowa
Good service, quick to answer questions
Company Response
Thank you very much for sharing, Logan! Always happy to help!
Newton T.4 weeks ago , Indiana
Ordering was too easy...
Company Response
Very happy to hear that you found the ordering process easy, Newton! Thank you for sharing!
andrew H.01/02/2023 , Washington
I like the cheaper shipping charges.
Company Response
Thank you for sharing your 5-star review, Andrew!
Glen W.01/02/2023 , Nevada
nice steins
Company Response
Thank you very much for sharing, Glen!
Catherine S.12/30/2022 , New Mexico
Your web site is difficult. I wanted to buy additional products and add to cart but it would not allow such a procedure. Even after purchase, continue shopping tab failed to work.
Company Response
We are very sorry to hear that you experienced issues while ordering on our website. We will look into it and see how we can improve the process. Thank you for bringing this to our attention!
Locha12/29/2022 , Texas
The transaction was very quick and smooth. As mentioned in the review, I was not happy with the face on one angel that only had 2 dots for eyes. The face was obviously incomplete, yet it got included in the box. I bought it as a gift, and the person kept it although I was not happy with what I saw when she opened the gift. I would expect products get inspected before shipping.
Company Response
Thank you very much for your review, Locha! We are very sorry you are not happy with one of the angels. They are hand-carved and hand-painted and all look a little different, but we would be happy to do an exchange if your friend preferred a different angel. Thank you again!
12/29/2022
I bought this as a Christmas gift for a good friend of mine who loves angels. I was disappointed with the face on one of the angels that simply had two dots for the eyes. Obviously the face had not been finished. I wished the person packaging the box would have noticed this and not included this particular angel. My friend was very gracious and insisted on keeping the gift that I wanted to return. However, I was not completely happy gifting something that looked like an inferior product.
Kirk12/29/2022 , IA
Great experience
Company Response
We are thrilled to hear that you love your clock and are very pleased with our customer service! Thank you so much for sharing, Kirk!
12/30/2022
Beautiful clock, I called to see if they could expedite the delivery, it was shipped that same day I ordered. Great service, my wife and grandkids love the cuckoo clock!!
Raymond C.12/29/2022 , California
Good just hard to reach out to you
Company Response
Thank you for your review, Raymond! We are located in Lahaska, PA on EST and the office staff is normally here from 9am-5pm Mon-Fri. You can also email us, [email protected]. We are thrilled to hear that you are very happy with your clock! Thank you very much for sharing!
12/29/2022
Nice clock works great
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