georgiacarpet.com Reviews

About this Company

Welcome to Georgia Carpet Industries, American owned since 1969.  Price, service, and quality are our specialties.  We value each and every customer with care, and that's what has made us one of the top flooring retailers in the United States for over a decade.  We are able to offer uncomparable pricing on all types of flooring, carpet, hardwood, laminate, waterproof flooring, luxury vinyl planks, etc. because we buy direct from all of the major mills and pass those savings on to you.  We have helped thousands of satisfied customers turn their houses into homes, so why not let us do the same fo you?    We offer free samples on request so you can shop from the comfort of your home and we will ship to you at very affordable shipping rates.  Buy Where The Dealers Buy.

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1,804 Verified Customer Reviews

1,804 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
1562
(86.6%)
4 Shopper Approved - Review Star
180
(10%)
3 Shopper Approved - Review Star
49
(2.7%)
2 Shopper Approved - Review Star
8
(0.4%)
1 Shopper Approved - Review Star
5
(0.3%)

Price Satisfaction
4.8
5 Shopper Approved - Review Star
114
4 Shopper Approved - Review Star
17
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
1
Customer Service
4.3
5 Shopper Approved - Review Star
46
4 Shopper Approved - Review Star
5
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
6
SHOW DETAILS

5-star reviews
1,500+

5-star reviews

8 years collecting reviews

About this Company

Welcome to Georgia Carpet Industries, American owned since 1969.  Price, service, and quality are our specialties.  We value each and every customer with care, and that's what has made us one of the top flooring retailers in the United States for over a decade.  We are able to offer uncomparable pricing on all types of flooring, carpet, hardwood, laminate, waterproof flooring, luxury vinyl planks, etc. because we buy direct from all of the major mills and pass those savings on to you.  We have helped thousands of satisfied customers turn their houses into homes, so why not let us do the same fo you?    We offer free samples on request so you can shop from the comfort of your home and we will ship to you at very affordable shipping rates.  Buy Where The Dealers Buy.

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Shopper Approved - Verified Customer Melissa
01/26/2017

I am looking to match existing floors and our previous owners purchased their floor from you originally - hoping that we found the right match to continue to floors into our foyer area. Thanks!


E
Shopper Approved - Verified Customer Erika
01/25/2017 , NC

Wonderful!


K
Shopper Approved - Verified Customer Kristy
01/24/2017

Thank u


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Dennis
01/23/2017 , IA

Poor Poor service* Purchased 112 square foot of tile. Sent the wrong tile. They finally sent new tile and they won't take responsibility for sending out the wrong tile. They blame it on the mill. Wanted me to deliver tile that was wrong to the local FED Ex. but when I did they sent the wrong PO number and I was turned away by FED EX. Totally not FED Exs fault. Once again Georgia Carpet industries. Ever though their sales associate failed her job. Sounds like they have employee issues because some had to be terminated. Ah clue may be it's customer service!!! I will never call or purchase from Georgia Carpet industries ever again. I will definitely never recommend them to any one to purchase their product. Please beware when their workers guarantee you the right product. I asked for a small refund since I had to take another day of vacation and to pay my tile installer since he had to come back another day. Claims person wow, Well you can send a claim and we will forward it onto our mill since it was their fault. Ah who did I buy the tile from? Sorry about the rant just a very poorly run service department. My advice is shop somewhere else!!! I bet this review won't get posted....just saying

Customer Service
1/5

Company Response

Dennis, I am sorry for your frustration with the process. We strive to give everyone excellent service and the products they order. On your order the manufacture did send the wrong product. We did get you the right product which is what you paid for and we emailed you the Fedex labels for you to return the boxes. If you would like to discuss the matter further please feel free to email me [email protected] Sincerely, Ryan Vaughn Manager Georgia Carpet Industries

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Shopper Approved - Verified Customer Hayley M.
01/23/2017

It was great


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Shopper Approved - Verified Customer Ann H.
01/22/2017

Well, once I received samples I will give you more feedback. Am very appreciative that samples are free and website very user friendly


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Shopper Approved - Verified Customer Ellen P.
01/18/2017

Website is easy to navigate, but the picture zoom didn't work for me, so I requested free samples to see what the carpet looks like.


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Shopper Approved - Verified Customer Mary G.
01/18/2017

Your site has a lot to choose from, and ordering was easy. I really appreciate the opportunity to see a sample of this vinyl before I place an order.


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Tracie
01/16/2017 , TX

Received a live person which instantly made me happy n she was able to hear what I was asking and was able to answer all my questions at that time. She was fantastic and most professional and she followed through that day with sending me my quote, just like she said she would. To top this.... the price was right on with all details. Thank you so very much..! Excellent all the way!

Customer Service
5/5

A
Shopper Approved - Verified Customer April P.
01/15/2017

I was very happy with the flooring I purchased from you 3 years ago and am hoping to do business with you again in the near future! Thank you so much!

Sincerely,

April Perry


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Shopper Approved - Verified Customer tina S.
01/13/2017

I am looking for a certain type of carpet for a demo that we do in our business. It has to be nylon carpet and it needs to be a light color short pile seems to work best. Tight knit, shorter pile) If this is satisfactory carpet, and demos well on samples, then we will need to order a roll now, and when we are close to using it up we will order another roll. The price will need to be as affordable as possible to keep our cost of goods down of course. Thank you!

Company Response

Hello Tina, Please send an email to [email protected] and we will be happy to reply with your request.

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Shopper Approved - Verified Customer Ann
01/13/2017

I appreciated that the website was very easy to navigate and that ALL the information important to me was available - including the price.... my time is valuable and until I'm ready to order I will speak with someone. Thank you


A
Shopper Approved - Verified Customer Anonymous Customer
01/13/2017

fast and easy with a lot to choice from..


A
Shopper Approved - Verified Customer Anonymous Customer
01/12/2017

I was only disappointed in the shipping cost, but I understand why it is necessary.


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Shopper Approved - Verified Customer Laronda E.
01/11/2017

Disappointed with discontinued items however I am interested in some selections


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Shopper Approved - Verified Customer mary J.
01/11/2017

This was a great site


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Shopper Approved - Verified Customer Cynthia
01/10/2017

I found the website a little confusing; hard to go back & add to saved items.


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Shopper Approved - Verified Customer Christine M.
01/05/2017

Great


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Shopper Approved - Verified Customer McKenzie
12/24/2016 , UT

It was fine. I liked the circle buttons for the type of carpets, it makes it a lot easier to shop for what I want.


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Shopper Approved - Verified Customer Raymond
12/20/2016

This is my first time buying from you.So i will let you know when i received my shipment...


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