Today , Delaware
Order a part for an oven and the wrong part was sent. I notified customer service immediately and after several emails and a week later I received the correct part. I would assume that quality assurance would have caught the mistake before the wrong part was shipped. Also the return process is a hassle with all the descriptive details that are needed to return a part that was incorrectly shipped. It seems that this process could be just as easy as shipping the part back to the manufacture without all the extra hassle.
I searched for a part and saw that this site had the cheapest available and soonest arriving. It was quick to make it to the shopping cart without making an account. My whirlpool washer which was persistently displaying F03 E01 error and stopping washes too early. Replacing this part fixed the problem.
Web Site is very easy to deal with.
Thanks, the part worked well.
Today , MA
overall experience was excellent.
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