genuinereplacementparts.com Reviews

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143,665 Verified Customer Reviews

143,665 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
120K+
(84.1%)
4 Shopper Approved - Review Star
19K+
(13.3%)
3 Shopper Approved - Review Star
3225
(2.2%)
2 Shopper Approved - Review Star
218
(0.2%)
1 Shopper Approved - Review Star
321
(0.2%)

Would Buy Again
4.8
5 Shopper Approved - Review Star
119K+
4 Shopper Approved - Review Star
18K+
3 Shopper Approved - Review Star
3730
2 Shopper Approved - Review Star
221
1 Shopper Approved - Review Star
370
Would Recommend
4.8
5 Shopper Approved - Review Star
118K+
4 Shopper Approved - Review Star
19K+
3 Shopper Approved - Review Star
4558
2 Shopper Approved - Review Star
260
1 Shopper Approved - Review Star
375
Delivery Time
4.7
5 Shopper Approved - Review Star
14K+
4 Shopper Approved - Review Star
2090
3 Shopper Approved - Review Star
691
2 Shopper Approved - Review Star
202
1 Shopper Approved - Review Star
266
Product Satisfaction
4.7
5 Shopper Approved - Review Star
14K+
4 Shopper Approved - Review Star
2075
3 Shopper Approved - Review Star
570
2 Shopper Approved - Review Star
172
1 Shopper Approved - Review Star
400
Customer Service
4.5
5 Shopper Approved - Review Star
2588
4 Shopper Approved - Review Star
393
3 Shopper Approved - Review Star
173
2 Shopper Approved - Review Star
80
1 Shopper Approved - Review Star
153
Price Satisfaction
4.5
5 Shopper Approved - Review Star
11K+
4 Shopper Approved - Review Star
4105
3 Shopper Approved - Review Star
1788
2 Shopper Approved - Review Star
351
1 Shopper Approved - Review Star
188

5000+ 5-star reviews
5 years collecting reviews
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S
Shopper Approved - Verified Customer Stan B.
Today , Delaware

Order a part for an oven and the wrong part was sent. I notified customer service immediately and after several emails and a week later I received the correct part. I would assume that quality assurance would have caught the mistake before the wrong part was shipped. Also the return process is a hassle with all the descriptive details that are needed to return a part that was incorrectly shipped. It seems that this process could be just as easy as shipping the part back to the manufacture without all the extra hassle.

Product Satisfaction
4/5
Price
3/5
Customer Service
4/5
Delivery
4/5

P
Shopper Approved - Verified Customer Patrick W.
Today

I searched for a part and saw that this site had the cheapest available and soonest arriving. It was quick to make it to the shopping cart without making an account. My whirlpool washer which was persistently displaying F03 E01 error and stopping washes too early. Replacing this part fixed the problem.

Product Satisfaction
5/5
Price
3/5
Delivery
4/5

T
Shopper Approved - Verified Customer Twanda G.
Today

Web Site is very easy to deal with.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Ashanti N.
Today

Thanks, the part worked well.

Product Satisfaction
5/5
Price
5/5
Delivery
4/5

B
Shopper Approved - Verified Customer Bruce T.
Today , MA

overall experience was excellent.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

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