You dream. You plan. You save. Even the best laid travel plans can be affected by trouble at home, medical emergencies, lost luggage, flight delays or severe weather. Life is unpredictable, which is why we proudly deliver quality travel insurance and emergency service plans designed for the diverse needs of today’s travelers. Formerly doing business as CSA Travel Protection, our customers will receive the same quality travel insurance plans and outstanding customer service they have come to expect from us over the past 30 years.
Protect your trip and Travel Smarter™ with Generali Global Assistance.
33,074 Verified Customer Reviews
33,074 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
About this Company
You dream. You plan. You save. Even the best laid travel plans can be affected by trouble at home, medical emergencies, lost luggage, flight delays or severe weather. Life is unpredictable, which is why we proudly deliver quality travel insurance and emergency service plans designed for the diverse needs of today’s travelers. Formerly doing business as CSA Travel Protection, our customers will receive the same quality travel insurance plans and outstanding customer service they have come to expect from us over the past 30 years.
Protect your trip and Travel Smarter™ with Generali Global Assistance.
Marsha H.6 hours ago , GA
Policy was easy to read and understand. Customer service was also very helpful with my questions.
Company Response
We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!
Raul D.Today , MN
Didn't indicate that tel no was required so credit card wouldn't go through at first.
Surendra P.Today , NY
good
Jairo C.Today , FL
Easy to do transaction
Jonathan H.1 day ago , PA
Positive.
Company Response
Thank you for your feedback, Jonathan! It's wonderful to hear we were able to meet your expectations.
Melanie W.1 day ago , OR
Easy peasy
Company Response
Your feedback is valued by our team. Thank you, Melanie, for your review.
Felice J.1 day ago , NY
rep was very helpful and knowledgeable.
Company Response
That's great to hear, Felice. At Generali Global Assistance, we value offering great customer service. We will share your feedback with our team.
1 day ago , TX
I appreciated the gentleman's patience with hearing problem.
RRC
Company Response
At Generali Global Assistance, we value offering great customer service. We will share your feedback with our team.
Charles H.1 day ago , CA
Use this service often and always easy and excellent product
Company Response
We love our loyal travelers, Charles! Thanks for your review and for supporting us!
Daniel F.1 day ago , MT
I buy travel insurance from you 2 or three times a year. When I sign it, you should have all of my personal details on record rather than I having to input it all over again.
Company Response
We’re sorry for the inconvenience and will use your feedback to improve the purchase process. We appreciate your feedback and your purchase, Daniel.
Susan C.1 day ago , FL
Fast, easy, and priced well for coverage provided
Company Response
We appreciate your review! We are happy you found the right coverage to fit your trip's needs.
BRUCE S.1 day ago , CA
Always an easy experience
Company Response
Your feedback is valued by our team. Thank you, Bruce for your review and your loyalty!
John H.1 day ago , FL
Easy to understand website. Excellent and knowledgeable representative when I called the 800 number and talked with Eric.
Company Response
That's great to hear, John At Generali Global Assistance, we value offering great customer service. We will share your feedback about Eric's service with our team.
Lis M.1 day ago , OH
So far so good
Company Response
Generali Global Assistance offers helpful travel services to use now, even before your trip. To learn more, please visit our website: https://www.generalitravelinsurance.com/travel-resources/services?utm_source=reputation&utm_medium=referral&utm_campaign=customer_replies
Mark K.1 day ago , OH
Purchase was very easy!Our 2nd time with this company
Company Response
We love our loyal travelers, Mark, and hope to retain you as a customer for many years to come!
Brenda L.1 day ago , TN
Easy to follow on line
Company Response
We are happy that you found our site to be user friendly, Brenda!
James W.1 day ago , FL
Ease of process to purchase
Company Response
Our goal is to make the shopping experience as easy as possible so that you can make the best choices for your travel needs.
Dave M.1 day ago , NJ
Easy purchase and selection process. Fees were reasonable with options to customize to my specific needs
Company Response
We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!
MARKUS C.1 day ago , WA
We've used Generali since 2018 for any of our travels, locally & internationally. The experience was always seamless, and their customer service team has always treated us with kindness & car.
Company Response
Thank you for sharing your positive feedback with us, Markus! We're grateful for your support and for your choosing us!
Neil S.1 day ago , NV
Very easy. My second purchase with your company.
Company Response
We love our loyal travelers, Neil! We're grateful for your support and for your choosing us!
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