I have ordered from Gemexi twice now. So far, the only issue is that, because they are on the opposite side of the planet, shipping takes about a month. It is so hard to wait that long, while remembering all those beautiful photos of the pretties that are coming! Their merchandise arrives carefully packed, so no shipping damage, and their prices are the lowest I've ever seen for comparable items. Ring sizes run true, and today I'm wearing a pair of earrings I just received from them. Seems to be very good value for the money. I plan to order from them again soon. Their website is a bit tricky, but operable once you get used to it. I hope they begin using a better receipt system, listing all the items purchased at one time, instead of just a sentence or two, listing the total paid. I have always received every item I ordered, but I feel better seeing them listed individually. Thank you.