I bought the same skirt in two sizes because it was my first experience at this website and I wasn't sure. The first one fit perfectly so I tried to cancel the second order but it had already gone out. They sent me a return label but it does not include postage, and you have to provide a shipping number in order to receive a refund. I was really disappointed because I thought the return label would include the postage which it does not. There should NOT be an expense for the return. The items are of a good quality, and the price is commensurate but better customer service would be to include postage on the return label.