"Hello potential Miele vacuum shoppers.....I have never written a review before (can you tell)....but I have a heartfelt, completely honest one for you. An incredibly knowledgeable, friendly woman, Sharon spent alot of time with me on the phone, right after I dropped my Miele vacuum and well it was beyond repairing.
I have tripped over, stepped on, dropped down a carpeted staircase and not a scratch before, but this day was different.
It fell out of my suv and fell upon concrete. As I was on a job, I needed to replace it asap. Sharon listened and after anwsering many questions, she came through with the perfect deal for me. She gave me an incredible deal, shared helpful tips about things I never knew about my vacuum and sent it out immediately.
It arrived well packaged, it was truly a blessing as I needed to continue working and I never missed a beat.
For heavens sake, if you are in the market for a new vacuum, there is no other like a Miele. I have been a customer for 15 years and they are the best. Turn your t.v. off when those Dyson or Shark commericals come on.....get a Miele and ask to speak to Sharon at the retail store. She is so wonderful, I promise....she will give you the time, have the answers to all your questions and after all, how many of you actually recieve customer service like that anymore? Thanks Sharon, love Thinkvacuum.com and my miele."