"Rick was the installer. He was excellent, very knowledgeable and went above and beyond to finish the job. He even tried to connect my cars remote to the opener. Alas, it wouldn't connect to my car. Mark Davidson, salesman, came over and tried to troubleshoot the WiFi connectivity issue. He was very diligent and persistent and I appreciated his determined attitude. My garage is not connected to my condo, so I've purchased and installed a Wifi Range Extender. Still can't get the Wifi connected. Awaiting the company "expert" on the Wifi portion of the opener to resolve the connectivity issue.
Suffice it to say, the salesman and installer really tried hard to get the Opener installed with all the features advertised but I still can't use the Wifi feature. To be continued after the Expert comes to resolve this."