g3passports.com Reviews

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34 Verified Customer Reviews

34 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
32
(94.1%)
4 Shopper Approved - Review Star
1
(2.9%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
1
(2.9%)
1 Shopper Approved - Review Star
0
(0%)
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E
Edward
6 days ago , NY

Passport came well within the time frame forecast.


P
Pete
2 weeks ago , CA

They provided status to me as my documents went through the process. They offered advice and helped me get the passport in the shortest amount of time possible. This business really cared about the customer and helping secure the passport in time for when I needed it!


M
Maureen
12/31/2023 , AR

EXCELLENT services. I recieved my passprot within 2 weeks of applying for the passport..... I would recommend G3 global to anyone!!!


D
Diane
10/23/2023 , NJ

Easy to work with the representatives.


C
Carol
08/19/2023

incredible service, great communication, and excellent turn aroound time. So happy, thank you!


J
Julian
11/01/2022 , WA

The service is fast and easy to initiate. I was in a panic as our upcoming trip to Italy was in jeopardy as I had discovered two days before my departure date that my passport had expired. I was able to delay my trip by two weeks and thereby had the necessary time to get my passport renewed. The whole process took about 6 business days.


M
Marceya
05/22/2022 , NC

Easy instructions to follow!
Complete fast!


N
Nicholas
05/16/2022

Although I was not certain and felt a bit uneasy at first, the process was easy to follow and I received my passport in a timely manner.

I would use this service again and also recommend it.


E
Emily
02/08/2022

Fast service, exceeded expectations for an expedited passport request. The communication was also great, with frequent updates.


J
Joe
10/24/2021

The prospect of dealing directly with the federal government to obtain a passport is quite daunting. Using G3 as an interface took all of the stress out of the process. The renewal process was clearly defined at the beginning, and communication was both timely and accurate.


C
Chris
09/20/2021 , NC

I purchased the 1-week expedited service for an expired passport and they delivered on-time. Communication and support throughout was great. Keep in mind that their offices are largely closed on the weekends. Clarence stepped in after hours late on a Sunday to help me out, which was great.


D
David
08/13/2021 , IN

I needed a passport renewal in 9 weeks. Via the Post Office the fastest service, expedited was 16 weeks. I went to the Internet and i found G3 advertising expedited service in 4-6 weeks. I got the new passport in 5 weeks.


M
Mark
05/14/2021

Great resource. Knowledgeable people

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5

T
Tommie
04/14/2021

Perfect in every way
Prefect
Will use again
Will tell others
Have used in our family several times
Can't thank you enough
Great service
No. Not great. Perfect

So thank you

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

S
Sebastian C.
10/07/2019

Great job, very fast.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

D
David E.
06/14/2019 , AZ

A bit too costly, but service was great!!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5

J
JONATHAN L.
06/14/2019 , MD

Outstanding service.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

K
Katherine K.
06/04/2019 , FL

G3 delivered our passports well before the promised date. There was a issue in the completion of the application of one of our family members. G3 contacted us, advised of the issue and helped us resolve it without any delay to the overall process. A very professional experience.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5

R
Roger
05/22/2019 , MI

I had multiple issues with bad information from your website and customer service help. It took dozens of calls to resolve. Worst issue was a price change where your site AND your people misquoted compared to what I was seeing on the government site. I was prett sure your company was in error. Since it involved the check I needed to send with my documentation, I didnt want more delays with having to re-send my check. After multiple calls, I actually got someone to check, and they confirmed your site and other reps were wrong. The second major issue was that I processed two passports at the same time. Since I maild two of them together to you, I was told I would get a refund for the one unused pre-paid shipping cost. I could not get any at your company to resopnd. I spent week after week calling to try to get credit for that approx $30. Horrible customer service, even from your accounting department.

Would Recommend
2/5
Would Buy Again
2/5
Product Satisfaction
4/5
Customer Service
2/5

E
Edward W.
05/13/2019 , NC

Excellent service!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

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