fortresssecuritystore.com Reviews

4.6 Overall Satisfaction Rating

Based on 6,866 Ratings

5
5092 (74.2%)
4
1270 (18.5%)
3
350 (5.1%)
2
88 (1.3%)
1
66 (1%)
5,000+ 5 stars in a row

Price Satisfaction

4.5 Average

5
(1,512)
4
(680)
3
(244)
2
(28)
1
(17)

Customer Service

4.4 Average

5
(342)
4
(77)
3
(43)
2
(14)
1
(23)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

fortresssecuritystore.com

R

Russell L.
Today , NC

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

I had to download the user manual to get accurate instrutions on how to add new devices. The short version from fortress was not user friendy.
Price
4/5
G

Gordon H.
1 day ago , PA

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

Tried four times to order, your site declined my 100% perfect credit card each time. CC company says no attempt was made. Left several messages with Fortress, no one ever contacted me back. Finally put the order thru using PayPal.
R

Rock C.
2 days ago , AZ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Ordering is straightforward and easy to use. I also like the support services, both product and technical. Excellent company. Some of the documentation could use upgraded, e.g., joining the panel to the wifi, network is missing a step. Other than that little glitch this system and accessories were simple to install and function well.
Price
5/5
G

Guest
3 days ago , NJ

Shopper Approved Checkmark Logo Verified Purchase

2.0
Overall Satisfaction Rating

Can not activate the sim card due to it not having a letter on the end of the barcade. I will contact Fortress with the issue.
Price
4/5
D

Daryl G.
3 days ago , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

All as expected.
Price
5/5
T

Travis C.
5 days ago , FL

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

Fortress did not care that their system would not accept my order. Had I not already had a Fortress system in place and needed to update I would have returned everything and found a company that wasn't too busy to assist.
R

Reggie J.
6 days ago , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

love your products easy to use and set up. Thank you!!
Price
5/5
R

Ralph C.
1 week ago , AZ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent, Staff very helpful espcially!!! Did not get his name, but is an a credit to your company!
H

Harry M.
1 week ago , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

second support person was very helpful
R

Roy M.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great
Price
5/5
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