fortresssecuritystore.com Reviews

4.6 Overall Satisfaction Rating

Based on 6,280 Ratings

5
4660 (74.2%)
4
1165 (18.6%)
3
321 (5.1%)
2
79 (1.3%)
1
55 (0.9%)
4,500+ 5 stars in a row

Price Satisfaction

4.5 Average

5
(1,335)
4
(613)
3
(205)
2
(28)
1
(15)

Customer Service

4.4 Average

5
(258)
4
(53)
3
(37)
2
(10)
1
(18)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

fortresssecuritystore.com

R

robert B.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

fortress has always been able to provide the products i needed.
Price
5/5
W

wayne T.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

easy site to use
Price
4/5
K

Kim A.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great customer service. Very knowledgeable.
Price
4/5
CustomerService
5/5
J

Julliet P.
1 day ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Overall, good experience.
Cons:
-my system/sensors were NOT set up and numbered as per the manual
-my display kept showing "8" or "88" with no explanation why in the manual
-no instruction on best location or height to hang motion sensors

Pros:
-it was user friendly so I was able to program my own sensors
-when I called customer service about display issue the were quick to identify a bad power source (cord) and immediately sent a new one
-that answered all my questions on the system and hanging of the motion sensors with cats
-I love the chime option which let's you know know which zone is activated verbally from the main panel
-I like how you can choose to control each sensor independent of the others (delay time, instant alarm, disable, etc)
-good price as I received 20% off my kit

I have had a new problem crop up as the system just suddenly chirps from the main panel every night around the same time which wakes me up...calling c/s again so we will see.
Price
5/5
CustomerService
5/5
T

Tommy G.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

After I figured out how to search for my products it was great.
G

Gustavo M.
6 days ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great product and features.
Price
5/5
CustomerService
5/5
K

khaled M.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Amazing quality and delivery time.
Price
5/5
CustomerService
5/5
F

Francisco M.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

ok
K

K D.
1 week ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

X
Price
4/5
CustomerService
5/5
P

Paul C.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to use
R

Raymond F.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

No issues so far. Keep up the good work
W

William S.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to navigate website
G

gary M.
1 week ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

great service nice people
Price
5/5
CustomerService
5/5
G

Gary R.
1 week ago , WA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

We purchased a Fortress Security system for our home several years ago and have been pleased with it.
Price
5/5
N

Nathaniel B.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Got what I was looking for, all set, quick and easy.
Price
5/5
J

James W.
1 week ago , IN

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

awesome sauce
Price
5/5
A

Al P.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

good svc
C

Caryn S.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Everything I needed for my old system was available and easy to find
G

Gerald F.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

thank you
R

Rudy J.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Best Alarm systems
Price
4/5
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