fitzulas.com Reviews

4.8 Overall Satisfaction Rating

Based on 1,774 Ratings

5
1585 (89.3%)
4
132 (7.4%)
3
39 (2.2%)
2
5 (0.3%)
1
13 (0.7%)
1,500+ 5 stars in a row

Customer Service

4.7 Average

5
(60)
4
(1)
3
(2)
2
(1)
1
(3)

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fitzulas.com

About Us

In 1962, a young couple, Rosanne and Bill Fitzula, Jr., opened a variety store to serve the needs of the mostly middle class Italian families that lived in the area. Located 90 miles North of New York City on the western shores of the Hudson River in the quaint Village of West Haverstraw, they began their life journey together. The store fronted Railroad Avenue and Bill and Rosanne lived upstairs allowing them to work side by side in their labor of love. Over the next 10 years their store prospered and their little family grew. They raised two handsome boys, Billy, Freddy and one beautiful daughter Cindy.

In the early 1970's Bill decided to transform the variety store into a full fledged jewelry store and after years of night classes and endless training successfully converted their little store into a full service jewelry store focusing on diamonds and watches.

For the next 25 years Rosanne and Bill watched their children grow up, begin families of their own and tinkered with the inventory to match the changing needs of the locale community.

In 1997 under the capable direction of their son Billy they launched their first website. They were far ahead of their time and experimented constantly as they awaited the world to beat a small path to their door.

In 2000, Rosanne passed away, causing Bill to close down the store for three months. During those three months Bill reflected on his life, his lost love Rosanne and the wonderful family he had been blessed with. With the support and encouragement of his three children he once again made a change in the direction of the store. He decided the time was right to pursue a dream he and Rosanne had to focus their attention on the gifts and collectible market. For the next three years Bill and his children, all who worked part time as needed, transitioned the store from exclusively jewelry to primarily gifts and collectibles focusing on those hard to get pieces that weren’t readily available in the area.

By 2003 the neighborhood and the surrounding area had changed. The quaint little neighborhood made up of small family owned businesses had morphed into another suburb of New York City complete with fast food restaurants and giant box national retailers. It was once again time for a major change.

Bill decided to move his store to the little town of West Milford, NJ. Located in the "Heart of the Highlands". He once again has found the idyllic serenity that he once knew in the Village of West Haverstraw.

After spending 11 years in West Milford an opportunity to own their own building presented itself. With vision and foresight Bill and Billy purchased the old diner in Greenwood Lake, New York. They renovated the building adding a second floor which is used as their storage area. The grand opening of the new building was May 1, 2015. "We chose Greenwood Lake because it's a vibrant community," says Bill. "There are people walking downtown, kids playing on the field across the street and a lot of events that bring people together here." Billy added that he looks forward to being in Greenwood Lake for as long as his parents were in West Haverstraw.

"We welcome the Fitzula familty to Greenwood Lake," says Kevin Sweeney, President of the Greenwood Lake Chamber of Commerce. "They have done an outstanding job completely renovating the building they purchased and we thank them for thier investment in our downtown."

If you happen to find yourself in the area please stop in and say hello and take your time looking around the shop that Rosanne and Bill started 45 years ago. Don't rush, we are glad you've come and we are in no hurry to see you leave, as this is where we come to relax and enjoy life.

Bill and Billy Fitzula

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Deborah A.
5 days ago , VA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

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Cathy P.
1 week ago , WI

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I accidentally didn't finish ordering and texted the company immediately and asked if they would put the orders together without added postage. They very kindly accepted my request.

Product Choice

I have 22 grandchildren and give each one of the car visors to them when they get their license. We have 8 grandchildren receiving these visors in the next four years. Thank the good Lord.

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Elizabeth I.
1 week ago , NM

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great experience, good communication working with me in getting this product. Item is perfect. Thank you.
CustomerService
5/5

Product Choice

Because I liked it.

Elizabeth I. has reviewed 1 product. Click to view Click to hide

Department 56 Village Accessories Peppermint Wall, Set of 2

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Great communication and customer service.

K

Kellie P.
1 week ago , VA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

First time shopping at Fitzulas. Easy to find what I was looking for and seem to have a great selection. I also appreciate the free shipping!
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Patricia G.
1 week ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent

Product Choice

I’m a Canadian

V

Virginia H.
1 week ago , NJ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So excited for this figurine

Product Choice

My daughter is getting married

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Dawn P.
1 week ago , WA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I have been looking for this tree for years! I can't wait to get it.
M

Mary P.
2 weeks ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very nice

Product Choice

Buying as a gift

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Andrea W.
2 weeks ago , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to order online!
A

Amanda
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick shipping and great prices!
Amanda has reviewed 2 products. Click to view Click to hide

Department 56 North Pole Series Sven's Swell House Lighted Building

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Great price and quick shipping. Will shop again!

Department 56 North Pole Series Tinker's Tiny Home Lighted Building

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Great price and quick shipping. Will shop again!

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