fitnesssuperstore.com Reviews

About this Company

Fitness Superstore specializes in selling new and remanufactured fitness equipment throughout the United States, and the rest of the world. Looking for weights or equipment for your home gym? Need to outfit your fitness facility? Fitness Superstore can serve you. We really have 2 types of equipment: Brand New Equipment: We are an authorized dealer for top brands such as Body-Solid, BodyCraft, French Fitness, MuscleD, Jacobs Ladder, Torque Fitness. All equipment includes full manufacturers warranties. And remanufactured Commercial Equipment: We sell pretty much anything seen at a gym. We extract equipment from gyms when their equipment lease expires, they upgrade their equipment, or they shut down. We then remanufacture to like new condition. Equipment will include a 1 year parts & labor warranty standard, along with extended warranty options. These include all the big names: Cybex, Precor, Life Fitness, Technogym, Matrix, and much more. Founded in 2010, we’re headquartered in Benicia and have 50,000 sq feet of warehouse space throughout Northern California. We cater to both homes, and commercial facilities. We offer white glove services, as well as in home delivery service, everywhere in both the USA and Canada.

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1 Product Ratings and Reviews

Matrix T7Xe Treadmill (Remanufactured)

Matrix T7Xe Treadmill (Remanufactured)

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3.0

Overall Star
Rating

5 Shopper Approved - Review Star
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4 Shopper Approved - Review Star
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3 Shopper Approved - Review Star
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2 Shopper Approved - Review Star
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1 Shopper Approved - Review Star
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About this Company

Fitness Superstore specializes in selling new and remanufactured fitness equipment throughout the United States, and the rest of the world. Looking for weights or equipment for your home gym? Need to outfit your fitness facility? Fitness Superstore can serve you. We really have 2 types of equipment: Brand New Equipment: We are an authorized dealer for top brands such as Body-Solid, BodyCraft, French Fitness, MuscleD, Jacobs Ladder, Torque Fitness. All equipment includes full manufacturers warranties. And remanufactured Commercial Equipment: We sell pretty much anything seen at a gym. We extract equipment from gyms when their equipment lease expires, they upgrade their equipment, or they shut down. We then remanufacture to like new condition. Equipment will include a 1 year parts & labor warranty standard, along with extended warranty options. These include all the big names: Cybex, Precor, Life Fitness, Technogym, Matrix, and much more. Founded in 2010, we’re headquartered in Benicia and have 50,000 sq feet of warehouse space throughout Northern California. We cater to both homes, and commercial facilities. We offer white glove services, as well as in home delivery service, everywhere in both the USA and Canada.

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Matrix T7Xe Treadmill (Remanufactured)
Shopper Approved - Verified Customer
Matrix T7Xe Treadmill (Remanufactured)
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Katherine M - 04/27/2022

Plastic shields came heavily scuffed in a few areas. Other than that, the machine is working well. We have only had it about 30 days at this time. Happy that it comes with a 1-year warranty as well. Company used for delivery was rude, attempted to lie to me and was confrontational about delivering it to the proper entry door. Driver made an assumption about where to deliver to, and attempted to leave a giant pallet at my front entrance where my members come in. Stating that he did in fact see I had double doors, but because my entry door was open (letting in fresh air) he decided that was where he would drop it. Driver did not ask staff where to deliver. Then proceeded to give push back about moving to the proper double doors that are for deliveries. Driver fussed about request to move saying he was unable to move it once dropped because it weighed 900lbs (odd because he very clearly moved it off his truck with no issues). We then asked to use the pallet jack ourselves, driver fussed when we requested to use his pallet jack to move it ourselves to the proper deliver area. All in all, he was difficult to deal with making things much harder than necessary. I handled this all by phone as I was away from my club. I ended my day early to come back to my facility to be sure the treadmill made it inside. If we order any other products, we will NOT allow this company to deliver again to our location. I did confirm that the delivery company was sub contracted from another company hired to deliver. This is NO reflection of the treadmill or Fitness super store.

Katherine M

04/27/2022

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