fitnesssuperstore.com Reviews

5.0

Fitness Superstore specializes in selling new and remanufactured fitness equipment throughout the United States, and the rest of the world. Looking for weights or equipment for your home gym? Need to outfit your fitness facility? Fitness Superstore can serve you. We really have 2 types of equipment: Brand New Equipment: We are an authorized dealer for top brands such as Body-Solid, BodyCraft, French Fitness, MuscleD, Jacobs Ladder, Torque Fitness. All equipment includes full manufacturers warranties. And remanufactured Commercial Equipment: We sell pretty much anything seen at a gym. We extract equipment from gyms when their equipment lease expires, they upgrade their equipment, or they shut down. We then remanufacture to like new condition. Equipment will include a 1 year parts & labor warranty standard, along with extended warranty options. These include all the big names: Cybex, Precor, Life Fitness, Technogym, Matrix, and much more. Founded in 2010, we’re headquartered in Benicia and have 50,000 sq feet of warehouse space throughout Northern California. We cater to both homes, and commercial facilities. We offer white glove services, as well as in home delivery service, everywhere in both the USA and Canada.

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88 Verified Customer Reviews

88 Customer Ratings and Reviews

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5.0

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Ray M.
1 week ago , UT

I was very pleased with my purchases from ordering to delivery. I found what I wanted on their website, called to make sure I would receive everything in a timely manner, and ordered. Everything was delivered in the timeframe I was told. I will definitely do business with them again when the need arises.

3 Product Reviews

French Fitness Rubber Grip Weight Plate Set w/7 ft Olympic Bar 395 lbs (New)

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1 week ago

Great for a commercial gym feel at home.

Body-Solid FID46 Olympic Leverage Flat Incline Decline Bench (New)

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1 week ago

This bench is very solid. It is on par with a commercial gym bench.

French Fitness OWTBH5 Olympic Weight Tree & Bar Holder (New)

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1 week ago

Heavy duty

Nicholas A.
1 week ago , KY

Great communication, friendly.

1 Product Review

French Fitness Rubber Coated Hex Dumbbell 110 lbs (New)

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1 week ago

Great!

Great quality!

Serge
1 week ago , QC

Best deal great machine

1 Product Review

French Fitness Tahoe Seated Leg Curl / Leg Extension (New)

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1 week ago

small and efficient best machine ever

Nelson D.
1 week ago , NC

The folks at FitnessSuperStore are great to deal with. Received shipment in 6 Days. This is the 2nd time that I have used them and plan on using them again for any future Fitness needs.

1 Product Review

Body-Solid GPM65 Plate Loaded Pec Machine (New)

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1 week ago

Timely Delivery

The folks at FitnessSuperStore were great to work with. Received Product in about 6 days. This is exactly the Product that I was looking for! Also, this is the 2nd time that i have used FitnessSuperStore and plan on using them again for any future Fitness needs.

H. M.
4 weeks ago , TX

Great purchase, delivery and installation. I highly recommend this company and will refer them to my friends looking for gym equipment for their home.

1 Product Review

Precor AMT 885 with Open Stride w/P82 Console (Remanufactured)

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4 weeks ago

Outstanding Remanufactured Equipment from the Fitness Superstore

As good as new! Great workout without the monthly gym fee. Outstanding service, delivery and installation in our gym. I highly recommend Fitness Superstore, 5 stars!

Christopher M.
4 weeks ago , TX

The Fitness superstore was helpful, friendly, and efficient when assisting me in my purchase. I have been extremely satisfied with my big purchase and satisfied with the overall quality of the product. If i ever need another piece of gym equipment for my home gym, i will not hesitate to purchase it through this company and I will happily refer a friend to this company.

2 Product Reviews

Body-Solid MB504RG Pro-Grip Triceps Press Down Bar (New)

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4 weeks ago

Awesome quality attachment

overall very good attachment very sturdy and very helpful super happy with the purchase

French Fitness FFS Silver 5 Stack Multi Jungle Gym (New)

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4 weeks ago

everything you could ever need and want for a perfect home gym

most useful piece of gym equipment ive bought for a home gym and very useful everything came out very good quality and was a very helpful sturdy piece if you have the money to purchase definitely overall worth it for a huge variety of exercises and options to choose from very satisfied with the customer service any phone call i had to make or questions i needed specification on got answered and never disappointed with any assistance i needed help with

Ed
05/27/2022 , MN

Got my equipment without any hassle, exactly what I needed for a decent price

3 Product Reviews

Body-Solid PFID130X Powerline Flat Incline Decline Bench (New)

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05/27/2022

Great sturdy bench, very easy to move as well

Body-Solid PPR1000 Powerline Power Rack (New)

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05/27/2022

Great solid rack, easy to put together

French Fitness Rubber Interlocking Tiles Gym Flooring (39.37"x39.37" ea) (New)

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05/28/2022

Nice durable mats

Clayton L.
05/25/2022 , TX

My entire experience with The Fitness Superstore was very positive. Online ordering was straightforward and comprehensive. Packaging was very thorough and the delivery was prompt. The follow up customer service was also excellent. I will definitely keep The Fitness Superstore on my list of go-to retailers for fitness equipment.

1 Product Review

French Fitness FFS Silver 45 Degree Linear Leg Press (New)

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05/26/2022

My experience with The Fitness Superstore was excellent. Online ordering was comprehensive and straightforward, packaging of the item was very thorough and secure, and delivery was prompt. I’ll definitely keep The Fitness Superstore on my short list of go-to fitness equipment retailers.

Doug D.
05/25/2022 , ON

good

1 Product Review

GoldenDesigns MX-K406-01 Red Cedar LEMF Maxxus Far IR Sauna (New)

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05/25/2022

As advertised ... good price.. all good on installation , everything works.

Ray M.
05/25/2022

Fast shipping and friendly service, will buy again

1 Product Review

French Fitness 3 Tier Kettlebell Rack (New)

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05/25/2022

As advertised, quick shipping and friendly service

George
05/09/2022 , WA

I wrote the comments below and rated it three (maybe two) stars. The owner immediately contacted me, apologized, and then followed that apology with an offer to make it right. I was impressed that this company acknowledged a lapse in service, apologized, and offered a solution. I ordered another piece of equipment, and the customer service was excellent. Good comms, good effort, and the time for delivery was reasonable. We all err. How we deal with that error matters. These people made the effort to fix the mistake and we all moved on. I appreciate that. I will go to Fitness Superstore first for my next piece of fitness equipment. Thank you!

ORIGINAL EVALUATION: We live in challenging times, I get that. I purchased the machine (website said machines were available for shipment) and received an email with questions about my house needed to ensure its delivery (number of stairs, did we have a garage so it could be delivered and set up in two stages). I received an email saying they were looking for an installer in my area. Then weeks went by. Crickets. More crickets. I contacted them and asked about the progress. I was told they were having trouble finding an installer. Then time went by with no word. I finally contacted them again and said I was going to cancel the order if they couldn't deliver it. The next day, I was given a delivery date.
Bottom line: transportation issues abound now and delays are to be expected. With that said, the non-existent communications combined with the weeks-long delay in delivery left a sour taste. And I would likely use the Fitness Superstore again, although I'd press them for their progress on delivering my order.

1 Product Review

Body-Solid Endurance E300 Elliptical Trainer (New)

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05/10/2022

Fitness Superstore will be my first destination

The E300 remains a mainstay of my daily workout. I am revising my ratings and comments on Fitness Superstore's delivery of the E300. Within hours of my negative rating of the delayed delivery with almost non-existent communication, the owner of the store contacted me, expressed his concern and apologized for the lack of communication (I stated in the original comments that COVID problems were a part of the delay, that the communication of those delays and attempts to resolve it was the source of my dissatisfaction). He offered me a generous option which I accepted. I purchased an Air-bike. The delivery and the communication from the Fitness Superstore staff was superb--and the Air Bike is great! So, the value of both pieces of equipment were really good. On the mis-steps, the owner stepped up and made an offer to fix the problem, the staff kept me informed, it was delivered in a reasonable time, and there is nothing anyone can ask for other than that. If I am seeking to add another machine or piece of equipment to my fitness regimen, Fitness Superstore will be my first destination.

Scott F.
04/27/2022 , NC

Could not be happier! From start to finish process was flawless! Highly recommend!!

1 Product Review

French Fitness FSR90 Functional Trainer Smith & Squat Rack Machine (New)

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04/28/2022

AWESOME COMPANY AND PRODUCT

Just wanted to say thank you!!!! This was by far the largest online purchase I had ever made, (and with such a big item going coast to coast) I was a bit reluctant! All of you were VERY prompt in responding to all of my questions! Delivered on time and the installer (Marvin Evins) was just fantastic and very very efficient and knowledgeable!!! I Love this machine and will recommend Fitness Superstore to everyone and again thank you ALL FOR EVERYHING!!! HATS OFF 10/10!!!!

Katherine M.
04/27/2022

1 Product Review

Matrix T7Xe Treadmill (Remanufactured)

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04/28/2022

Plastic shields came heavily scuffed in a few areas. Other than that, the machine is working well. We have only had it about 30 days at this time. Happy that it comes with a 1-year warranty as well. Company used for delivery was rude, attempted to lie to me and was confrontational about delivering it to the proper entry door. Driver made an assumption about where to deliver to, and attempted to leave a giant pallet at my front entrance where my members come in. Stating that he did in fact see I had double doors, but because my entry door was open (letting in fresh air) he decided that was where he would drop it. Driver did not ask staff where to deliver. Then proceeded to give push back about moving to the proper double doors that are for deliveries. Driver fussed about request to move saying he was unable to move it once dropped because it weighed 900lbs (odd because he very clearly moved it off his truck with no issues). We then asked to use the pallet jack ourselves, driver fussed when we requested to use his pallet jack to move it ourselves to the proper deliver area. All in all, he was difficult to deal with making things much harder than necessary. I handled this all by phone as I was away from my club. I ended my day early to come back to my facility to be sure the treadmill made it inside. If we order any other products, we will NOT allow this company to deliver again to our location. I did confirm that the delivery company was sub contracted from another company hired to deliver. This is NO reflection of the treadmill or Fitness super store.

Patrick C.
04/26/2022 , UT

Everything as advertised! Very happy with every step of the process

1 Product Review

French Fitness Shasta Seated Leg Curl / Leg Extension (New)

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04/26/2022

Commercial grade, came quick and well packed, easy to assemble and use!

BM I.
04/26/2022 , NC

No issues great experience

1 Product Review

French Fitness FSR90 Functional Trainer Smith & Squat Rack Machine (New)

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04/27/2022

This is a great all in one gym. I purchased for my home gym and have been very pleased. I chose to install myself and although the instruction where not in the box I was able to access them on the website. The quality of the rack and pulley system is great. Things to keep in mind are that the jammer arms can only be used in two locations high/low. Also read the specs clearly you must buy the Olympic bar from superstate as traditional bars are to narrow for the squat rack arms.

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fitnesssuperstore.com Reviews

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88 Verified Customer Reviews

88 Customer Ratings and Reviews

5.0

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