247 Verified Customer Reviews
247 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
5.0
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About this Company
1 day ago , CA
I was in contact with Abegail throughout the entire process and she was wonderful. I even made a few changes, and she was able to provide me with the updated forms.
1 day ago
This was a fantastic purchase for our Fire Station! Customer service was outstanding!
6 days ago , FL
Easy to order and got the Black Friday discount. Also, I was well informed of the shipping process and the date of delivery.
6 days ago
The X2 gym system is really made well. I replaced an older Weider system with this one. Metal is much heavier and much better quality. Definitely commercial quality. It was shipped properly and easy to assemble by yourself. I also like the fact that two people can use the system at once. It was the last piece that I needed to complete the home gym that I started last year. Looks Great
1 week ago , OK
I've never seen an online store with so many different types of equipment. Their customer service is awesome and it actually arrived early.
1 week ago
Literally my favorite piece of equipment in my entire home gym. The perfect mix between the stability and power of a barbell, and the range of motion and stretch of dumbbells. Every gym including public gym should have at least one cambered bar!
1 week ago
Amazing overall 10/10
1 week ago
This store has been great, for all of its varied supplies. The customer service has been extensive and supportive. Always happy to come to this place for my workout equipment.
1 week ago , CA
Besides the great piece of equipment, the installers were excellent.
1 week ago
Great price for a great piece of equipment. Our staff members enjoy having another great tool for their workouts.
2 weeks ago
Ordering was easy, Shipping, while it took a while to get the bar they were very transparent upfront in letting me know that before ordering and I was able to keep up to date on delivery status. It actually arrived within the original time frame.
2 weeks ago
One thing I noticed, this hex bar will not tip when you put it on its' deadlift jack and add a 45 lb plate to one side. (If you do a search you will see videos of a well known brand that when a 45 lb plate is loaded on one side the whole hex bar will tip to that side - NOT happen with this one) The knurling is just right for me - not too aggressive but aggressive enough. The dual level handles are used often, It is very easy to switch from one level to the other, I love the open bar, I am 6'5" and I like the fact that I can set it so that the open section is in front and I have no danger of hitting my knees on the bar. I use grip plates which are wider than standard iron plates but not as wide as bumper plates, So far I have had plenty of room to load whatever I wanted to work with. Very nice finish to the bar, welds are nice and clean. No flexing in the bar, I was originally concerned that being an open bar it would not be a solid as a fully enclosed bar, I see no flexing at all in the bar. If you are looking for a hex bar, I truly think this is the best bang for your buck.
2 weeks ago , TX
It was overall a great experience. Minor criticism is I couldn't get anyone there to describe attachments but it didn't matter in the end.
2 weeks ago
I went from free weights to this machine, after months of considering all options, and couldn't be happier. I'm 6'1" and no exercises have restricted range of motion. Price was good and free shipping was bonus, and not insignificant. I also assembled by myself, with no assistance, in about 11 hours. Most of the instructions are fairly clear. I recommend the mat. The standard 200# weight stack is adequate for me. I'm able to get a better workout than was possible with free weights. My only minor criticism is that I couldn't get a good answer about what all attachments came with the system. It comes with curl bar, lat pulldown bar, two hand grips for flies etc. and and ankle strap...all you need to start working out! I had a much smaller and cheaper home gym years ago. There is no comparison. This is an excellent machine. Highly recommend.
2 weeks ago , NY
There's a wide selection with great deals you can find exactly what you need for an excellent price
2 weeks ago
This was an excellent purchase great quality very well made with multiple areas to grip for various work outs I will shop there again
2 weeks ago , CA
I have made multiple purchases from French Fitness and will continue coming back for more as my fitness journey continues. The quality of their fitness equipment are of proven quality and have stood up to my family's day-to-day use. I love that they are a local company and will answer the phone every single time. You're not just a number when you put your trust in their product and it shows by the way they treat you. keep up the great service!
2 weeks ago
Excellent value and high quality free weights. French Fitness has become my go to brand for my gym equipment. I have made multiple purchases from French Fitness and will continue coming back for more as my fitness journey continues. The quality of their fitness equipment are of proven quality and have stood up to my family's day-to-day use. I love that they are a local company and will answer the phone every single time. You're not just a number when you put your trust in their product and it shows by the way they treat you. keep up the great service!
2 weeks ago
I do not normally write reviews but had to do so in this instance to praise the outstanding product and customer service provided by Fitness Superstore. I agonized over my treadmill purchase, given that it was a relatively large one to make sight unseen with an out-of-state dealer. Although a remanufactured treadmill from Fitness Superstore was somewhat more expensive than refurbished treadmills that I saw on other dealers' websites, the reviews that I read convinced me to go with Fitness Superstore because its customers appeared to have had a substantially better experience and to be much happier with their purchases. I am sure glad that I went the route that I did. My treadmill unfortunately arrived with cosmetic shipping damage, but Fitness Superstore went to great lengths to address all of my concerns, including the admittedly minor ones, and to ensure that I was satisfied with the treadmill that I received. The company's representatives were communicative throughout the process, receptive to my concerns, and did an altogether great job of making our transaction a pleasant one despite the unfortunate circumstances. I could not be happier with my treadmill and highly recommend Fitness Superstore to anyone considering purchasing fitness equipment.
2 weeks ago
I am runner, and frequently run on treadmills in the summer since I live in the desert. I went with Precor since I am used to running on their treadmills in gyms and know that they can hold up to the usage. I could not be happier with my purchase and am confident that will be the case for years to come.
02/14/2024
I already said.
02/14/2024
While the mechanics of this elliptical are working perfectly, I was disappointed to learn that Netflix and/or Amazon Prime, CANNOT be received on the monitor. So, I'll either have to put my laptop on the "harp," or buy another TV for my exercise room. VERY, very much a disappointment, and had I know, would have reconsidered another machine.
02/13/2024 , MO
I am very pleased with my purchase, but was also very impressed with the customer service staff. They were courteous, efficient, and absolutely went out of their way to make sure I was totally satisfied.
02/13/2024
I am 100% satisfied with the French Fitness P/L Lat Pulldown machine. The customer service has been excellent from the time I placed the order through the delivery, installation, and follow-up emails to be sure I was completely satisfied. I would not hesitate to recommend this company to friends or family members.
02/13/2024 , MO
great customer service, everyone was very helpful and the equipment is exactly as shown on the site
02/13/2024
excellent quality product
02/13/2024
Great service start to end incl installation
02/13/2024
Great service along with at home installation team. The customer service is prompt at responding and also knowledgeable at their products
09/13/2023 , PR
Hello, very good day. I am very happy with the machine, I really like it and it is complete and made of very good material. But what I liked most was the service provided by all the staff who answered my questions and concerns. I hope to buy more products again. infinite thanks
09/13/2023
Hello, very good day. I am very happy with the machine, I really like it and it is complete and made of very good material. But what I liked most was the service provided by all the staff who answered my questions and concerns. I hope to buy more products again. infinite thanks
08/30/2023 , FL
My experience was awesome. I had always wanted a Smith Machine. The product was delivered in such a way that nothing was going to damage the unit. It literally took a hour to unwrap all the parts. Installation was a bit challenging but the support team was extremely helpful. I highly recommend Fitness Super Store for all your workout equipment needs. Best Regards, Steve P. from Orlando Florida
08/07/2023 , NC
It's a big decision to order a $5000 "remanufactured" exercise machine online and know up front that you will wait 5 weeks to find out if you made a good decision. Fitness Superstore totally understands the need for transparency every step of the way. I am 100% satisfied with the process and I am so happy with my Cybex machine. Great job by Fitness Superstore.
07/04/2023 , CO
Everything with Fitness Superstore went smoothly - on top of the product being several hundred dollars cheaper than an identical product of another brand offered through a competing merchant - even after adding in the shipping costs. I would definitely do business with this merchant again in the future.
07/04/2023
Product was several hundred dollars less than an identical one of another brand offered through a competing merchant - even after adding shipping costs. Quality is comparable to commercial equipment at the local gym. Big attraction to me is this equipment's ability to accommodate standard 1 inch plates - which seems almost impossible to find for leg press / sleds that typically only accommodate Olympic plates. But this machine accommodates standard AND Olympic plates - so it's a rare find that for me is a total win given I only have standard 1 inch plates. Machine was easily put together given well labeled numbered parts that coincided perfectly with assembly instructions and diagrams. I would definitely do business with this merchant again in the future.
06/27/2023 , RI
Always a positive experience when I shop at fitness superstore. I will continue to suggest to friends and family when purchasing gym equipment.
06/27/2023
Great product and quality at a fraction of the price of other pieces. The bearings spin well and they will hold up against the test of time.
06/15/2023 , QC
The service was amazing and delivery was very fast for us as a Canada resident.
I strongly recommend Fitness Superstore business to anyone who would like to have real professional service
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