filtersmart.com Reviews

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2,083 Verified Customer Reviews

2,083 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
1641
(78.8%)
4 Shopper Approved - Review Star
333
(16%)
3 Shopper Approved - Review Star
68
(3.3%)
2 Shopper Approved - Review Star
16
(0.8%)
1 Shopper Approved - Review Star
25
(1.2%)

Would Buy Again
4.7
5 Shopper Approved - Review Star
1654
4 Shopper Approved - Review Star
302
3 Shopper Approved - Review Star
88
2 Shopper Approved - Review Star
12
1 Shopper Approved - Review Star
27
Would Recommend
4.7
5 Shopper Approved - Review Star
1623
4 Shopper Approved - Review Star
341
3 Shopper Approved - Review Star
75
2 Shopper Approved - Review Star
15
1 Shopper Approved - Review Star
29
Delivery Time
4.7
5 Shopper Approved - Review Star
418
4 Shopper Approved - Review Star
84
3 Shopper Approved - Review Star
16
2 Shopper Approved - Review Star
8
1 Shopper Approved - Review Star
9
Product Satisfaction
4.5
5 Shopper Approved - Review Star
360
4 Shopper Approved - Review Star
106
3 Shopper Approved - Review Star
39
2 Shopper Approved - Review Star
11
1 Shopper Approved - Review Star
19
Price Satisfaction
4.3
5 Shopper Approved - Review Star
315
4 Shopper Approved - Review Star
128
3 Shopper Approved - Review Star
64
2 Shopper Approved - Review Star
10
1 Shopper Approved - Review Star
18
Customer Service
4.2
5 Shopper Approved - Review Star
107
4 Shopper Approved - Review Star
20
3 Shopper Approved - Review Star
15
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
21
SHOW DETAILS

5-star reviews
1,500+

5-star reviews

7 years collecting reviews
Filter
C
Shopper Approved - Verified Customer Carrette S.
11/12/2020 , Florida

Quick delivery: Very pleased with that service.
Customer service: Respectful agents. The 1st day I called to order no one picked. Surprisingly I received a call back from a respectful and helpful agent. (Very appreciative of that).
Loved that fact that the unit comes complete with all it basis things it need to set it up.
NB: I, however, have not yet checked the contents to ensure all fittings are present.

Would Recommend
5/5
Would Buy Again
5/5

T
Shopper Approved - Verified Customer Todd G.
11/11/2020 , Louisiana

Web site was very thorough about the products. Check was very fast and convenient.
I haven't installed my product yet. Work has picked up and I haven't been home in weeks. Product arrived packed well and looks great. Looking fwd to installing when I have time

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

E
Shopper Approved - Verified Customer Elliot C.
11/11/2020 , FL

I live in Florida so I still get hard water spots. But it does filter better than a couple of other competitors.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Customer Service
5/5
Delivery
5/5
10 Inch Sediment Pre Filter (4 Pack)
10 Inch Sediment Pre Filter (4 Pack)
Read more reviews about this product

11/11/2020

Long lasting

One purchase will last me at least 40 months


T
Shopper Approved - Verified Customer Tuan N.
11/11/2020 , California

Great service and prompt delivery

Would Recommend
5/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
5/5
Delivery
5/5

R
Shopper Approved - Verified Customer Rod
11/11/2020

Good buy.

Would Recommend
4/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer Greg I.
11/06/2020 , Mississippi

This was touted to be virtually dust free. In the contrary it was anything but dust free. I used a mask when filling the cylinders with the carbon. My mask was completely clogged with carbon dust after I filled 2 cylinders. I flushed each cylinder individually and there was massive amounts of carbon dust expelled. The second cylinder in line would not clean up. I sluiced all of the carbon out of that cylinder into buckets and checked the septums for cracking or damage. No damage was noted. I cleaned the septums and sluiced the carbon back into the cylinder in question. I reattached the cylinder to the system and flushed. Still getting carbon dust out of that cylinder. Not sure if there has been an update to the septum design to prevent this.

Would Recommend
4/5
Would Buy Again
3/5
Product Satisfaction
1/5
Price
1/5
Delivery
4/5
1 CF Jacobi Catalytic Carbon (Chloramine)-PRO Series
1 CF Jacobi Catalytic Carbon (Chloramine)-PRO Series
Read more reviews about this product

11/06/2020

Buy the cheaper Jacobi Carbon, this was touted as being virtually dust free

This product was described as a low dust product. This product has the same amount of carbon dust as the lower end Jacobi product. Even after backlash and rinse I am still getting carbon dust into my system. I rechecked the septum to make sure there were no issues and due to the large amount of carbon dust still getting into water system.


R
Shopper Approved - Verified Customer Rachelle S.
11/04/2020 , Texas

Hard to say if I would recommend due to the fact I haven’t received the product

Would Recommend
3/5
Would Buy Again
4/5

W
Shopper Approved - Verified Customer WALTER K.
10/31/2020 , Florida

Appreciate the great service and products provided by, and offered by Filter Smart

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5
20 inch Pre Filter PRO Series  (4-pack)
20 inch Pre Filter PRO Series (4-pack)
Read more reviews about this product

10/31/2020

Filter Savings

Purchased the four pack 20” PreFilter because of the great deal offered, for future use.

Pre-Filter Big Blue O-Ring
Pre-Filter Big Blue O-Ring
Read more reviews about this product

10/31/2020

Purchased “O” rings as required when changing filters.


E
Shopper Approved - Verified Customer Eric K.
10/30/2020 , California

We are very impressed with the dramatic changes in water quality and that we are seeing the changes immediately after installation.

Would Recommend
4/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Shopper Approved - Verified Customer Marc B.
10/27/2020 , California

Easy and straight forward shopping experience.

Would Recommend
5/5
Would Buy Again
5/5

K
Shopper Approved - Verified Customer Katherine K.
10/26/2020 , Florida

Good

Would Recommend
4/5
Would Buy Again
4/5

K
Shopper Approved - Verified Customer katherine K.
10/25/2020 , Florida

Everything has been good

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5
Customer Service
5/5
Delivery
4/5
Pre-Filter Big Blue O-Ring
Pre-Filter Big Blue O-Ring
Read more reviews about this product

10/25/2020

The o ring is good for what I ordered it for it fitted okay


T
Shopper Approved - Verified Customer Terri L.
10/23/2020 , California

Excellent customer service

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer Joe
10/22/2020 , Texas

Beautiful product, would highly recommend plumber for installation as many homes are not designed for a water treatment system and install is quite complicated when you are attaching to POE.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

F
Shopper Approved - Verified Customer Fulbio P.
10/21/2020 , California

It would be great to have more comprehensive installation instructions prepared by FilterSmart, instead of having to be dependent on 3rd party installation videos.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

R
Shopper Approved - Verified Customer RAYMOND G.
10/21/2020 , Tennessee

I have not installed it yet so it is hard to say how satisfied I am as of yet.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
3/5
Price
4/5
Delivery
5/5

C
Shopper Approved - Verified Customer catherine M.
10/21/2020 , California

LOVE IT

Would Recommend
5/5
Would Buy Again
5/5

G
Shopper Approved - Verified Customer GERARD D.
10/16/2020 , Florida

So far so good.

Would Recommend
4/5
Would Buy Again
4/5

R
Shopper Approved - Verified Customer RAY A.
10/15/2020 , Florida

Received in slightly damage condition. Perhaps some more protective pachaging

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
3/5
Price
4/5
Customer Service
4/5
Delivery
4/5

A
Shopper Approved - Verified Customer Aubrey D.
10/12/2020 , Florida

All went well

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

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