"I took the time to research what system (non-salt and salt based systems) I wanted to have, and decided on a non-salt based system. I called and talked with various vendors that offered either one or type of systems. One major vendor even commented that Filtersmart was the only one who did not misrepresent themselves as "water softener" system, but the combo system as a system that descales the hard particles in the water. After numerous conversations with Mykle at Filtersmart I decided on their combo system, as she took the time to explain the differences between other similar systems without bashing their competition's systems, and being clear that their system was NOT a "water softener" system. I can not speak as to if we are pleased with the efficiency of the system at this time as it is being installed as I write this. However, I will follow up on this post once we have some history behind us. "