filmandvideolighting.com Reviews

About this Company

BarnDoor Lighting Outfitters was founded in 1995 by Kerry Lombard, an experienced Connecticut gaffer.   Right from the beginning, our primary goal was, and continues to be, making it easier for production professionals to purchase film lighting equipment, grip equipment and supplies from a single, specialized, knowledgeable and service-oriented resource---24 hours a day. To deliver on our commitment, we launched our popular web store in 1996--http://www.filmandvideolighting.com, and have been building on our promise ever since. That’s a lot of orders!

While BarnDoor Lighting Outfitters has expanded since 1995, we are still a small business that offers “big” service. That’s what sets us apart. For us, it isn’t just good marketing, it is who we are. Our customer’s tell us we provide “old-fashioned” service that is hard to find these days. We agree! We've also earned a 99% customer satisfaction rating from Reseller Ratings, a live, independent, customer-directed rating service.

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2,305 Verified Customer Reviews

2,305 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
1807
(78.4%)
4 Shopper Approved - Review Star
356
(15.4%)
3 Shopper Approved - Review Star
112
(4.9%)
2 Shopper Approved - Review Star
16
(0.7%)
1 Shopper Approved - Review Star
14
(0.6%)

Product Satisfaction
4.8
5 Shopper Approved - Review Star
278
4 Shopper Approved - Review Star
43
3 Shopper Approved - Review Star
11
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
Customer Service
4.8
5 Shopper Approved - Review Star
29
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Price Satisfaction
4.6
5 Shopper Approved - Review Star
230
4 Shopper Approved - Review Star
80
3 Shopper Approved - Review Star
23
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
1,750+

5-star reviews

9 years collecting reviews

About this Company

BarnDoor Lighting Outfitters was founded in 1995 by Kerry Lombard, an experienced Connecticut gaffer.   Right from the beginning, our primary goal was, and continues to be, making it easier for production professionals to purchase film lighting equipment, grip equipment and supplies from a single, specialized, knowledgeable and service-oriented resource---24 hours a day. To deliver on our commitment, we launched our popular web store in 1996--http://www.filmandvideolighting.com, and have been building on our promise ever since. That’s a lot of orders!

While BarnDoor Lighting Outfitters has expanded since 1995, we are still a small business that offers “big” service. That’s what sets us apart. For us, it isn’t just good marketing, it is who we are. Our customer’s tell us we provide “old-fashioned” service that is hard to find these days. We agree! We've also earned a 99% customer satisfaction rating from Reseller Ratings, a live, independent, customer-directed rating service.

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J
Shopper Approved - Verified Customer Joe N.
03/24/2015

it was fine


A
Shopper Approved - Verified Customer Anonymous Customer
03/24/2015

Over all nice.


G
Shopper Approved - Verified Customer gilbert P.
03/24/2015

i just want to make sure my order can arrive by this Friday, doesn't matter what time. Monday morning has to be the latest, no later than 1 pm on Monday....


R
Shopper Approved - Verified Customer Ralph L.
03/24/2015

You guys are awesome. It's my one stop shop for my G&E company. Thank you.

Merchant Response

filmandvideolighting.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

D
Shopper Approved - Verified Customer donny
03/22/2015

great service and prices,and selection excellant

Product Satisfaction
5/5
Price
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
03/22/2015

Didn't work on ipad.
Had to move to computer. Otherwise ok

Company Response

Thanks for your feedback. We are working on a new site that will work with mobile devices. Should be up and running in a few months. Regards, Catherine Lombard Vice President Barn Door Lighting Outfitters

U
Shopper Approved - Verified Customer ulrich T.
03/19/2015

fast and easy

Product Satisfaction
5/5
Price
5/5

A
Shopper Approved - Verified Customer Aaron P.
03/18/2015 , NC

great

Product Satisfaction
5/5
Price
5/5

J
Shopper Approved - Verified Customer John T.
03/18/2015

Always excellent. One complaint - they have an 'in-stock' warning for all online ordering which is getting rather old for 2015...onward. They make up for it by being prompt and friendly but seriously...update to the 21st Century after 15 years or so...

Company Response

We appreciate your feedback. The reason Barn Door Lighting Outfitters doesn't have updated stock for each item is that we are a small business. We have found that the best way to keep our prices low and get products to our customer as fast as possible, is to make decisions about stock and delivery on an individual order basis. Sometimes we ship from our CT warehouse and sometimes we ship direct from the manufacturer. Also, some items are simply too heavy to stock and then reship. We make the decision on a case-by-case basis. This strategy also helps us complete with the "big guys". The good news is that every order receives the same careful attention, regardless of the amount of the order. We appreciate your business and will do our very best to get you what you need, when you need it, and at the best price! Thanks for your loyalty. We appreciate your business. Best regards, Catherine Lombard Vice President Barn Door Lighting Outfitters

A
Shopper Approved - Verified Customer Anonymous Customer
03/18/2015

great


D
Shopper Approved - Verified Customer Deanna L.
03/17/2015

Great easy site to order.


S
Shopper Approved - Verified Customer stephen S.
03/16/2015

thanks


R
Shopper Approved - Verified Customer Richard T.
03/13/2015

Always excellent!


M
Shopper Approved - Verified Customer martin C.
03/12/2015

it was nice and easy


A
Shopper Approved - Verified Customer Angelena M.
03/12/2015

yahoo


M
Shopper Approved - Verified Customer Mac C.
03/12/2015

Pretty good service, good prices


C
Shopper Approved - Verified Customer Chad S.
03/12/2015

nice


W
Shopper Approved - Verified Customer Will G.
03/11/2015

Quick, simple, and easy to order. Quick shipping. Excellent customer service.


R
Shopper Approved - Verified Customer Russ P.
03/11/2015

Great service and pricing for my Mole needs!


E
Shopper Approved - Verified Customer Edward G.
03/11/2015

na


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