filmandvideolighting.com Reviews

About this Company

BarnDoor Lighting Outfitters was founded in 1995 by Kerry Lombard, an experienced Connecticut gaffer.   Right from the beginning, our primary goal was, and continues to be, making it easier for production professionals to purchase film lighting equipment, grip equipment and supplies from a single, specialized, knowledgeable and service-oriented resource---24 hours a day. To deliver on our commitment, we launched our popular web store in 1996--http://www.filmandvideolighting.com, and have been building on our promise ever since. That’s a lot of orders!

While BarnDoor Lighting Outfitters has expanded since 1995, we are still a small business that offers “big” service. That’s what sets us apart. For us, it isn’t just good marketing, it is who we are. Our customer’s tell us we provide “old-fashioned” service that is hard to find these days. We agree! We've also earned a 99% customer satisfaction rating from Reseller Ratings, a live, independent, customer-directed rating service.

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2,184 Verified Customer Reviews

2,184 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
1702
(77.9%)
4 Shopper Approved - Review Star
348
(15.9%)
3 Shopper Approved - Review Star
108
(4.9%)
2 Shopper Approved - Review Star
14
(0.6%)
1 Shopper Approved - Review Star
12
(0.5%)

Customer Service
4.8
5 Shopper Approved - Review Star
28
4 Shopper Approved - Review Star
1
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Product Satisfaction
4.8
5 Shopper Approved - Review Star
267
4 Shopper Approved - Review Star
43
3 Shopper Approved - Review Star
10
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
Price Satisfaction
4.6
5 Shopper Approved - Review Star
218
4 Shopper Approved - Review Star
80
3 Shopper Approved - Review Star
23
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
SHOW DETAILS

7 years collecting reviews

About this Company

BarnDoor Lighting Outfitters was founded in 1995 by Kerry Lombard, an experienced Connecticut gaffer.   Right from the beginning, our primary goal was, and continues to be, making it easier for production professionals to purchase film lighting equipment, grip equipment and supplies from a single, specialized, knowledgeable and service-oriented resource---24 hours a day. To deliver on our commitment, we launched our popular web store in 1996--http://www.filmandvideolighting.com, and have been building on our promise ever since. That’s a lot of orders!

While BarnDoor Lighting Outfitters has expanded since 1995, we are still a small business that offers “big” service. That’s what sets us apart. For us, it isn’t just good marketing, it is who we are. Our customer’s tell us we provide “old-fashioned” service that is hard to find these days. We agree! We've also earned a 99% customer satisfaction rating from Reseller Ratings, a live, independent, customer-directed rating service.

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J
Shopper Approved - Verified Customer Jeff L.
03/19/2022

easy

Product Choice

needs to travel

Merchant Choice

had what I wanted

Merchant Company Response

Thanks so much for the 5-Star Review.  So pleased you found our order process

"easy".  We love it!

Regards,

Barn Door Lighting Outfitters


T
Shopper Approved - Verified Customer Tony O.
03/17/2022

Excellent selection of gear and great customer service!

Product Choice

I need these products for a future shoot and they are from a brand I trust.

Merchant Choice

This store has an excellent selection of gear and great customer service!

Merchant Company Response

Thanks a million for your loyalty and your business! Customers like you are so important to our business.  We really appreciate the excellent feedback.

Regards,

Barn Door Lighting Outfitters


A
Shopper Approved - Verified Customer Anonymous Customer
03/05/2022

it as quick and simple

Product Choice

for Grip

Merchant Choice

it popped up as a recommended site through google


N
Shopper Approved - Verified Customer Nell A.
03/01/2022

A true pain in the tail!

Product Choice

We need thejm

Merchant Choice

Popped up as a searched source

Merchant Company Response

Glad you found what you were looking for.

Thanks for shopping small business.

Regards,

Barn Door Lighting Outfitters


J
Shopper Approved - Verified Customer John A.
02/22/2022

The order process is cumbersome, and only allowing PayPal for payment processing is a hindrance.

Product Choice

Need it for production

Merchant Choice

Price

Merchant Company Response

So sorry you were not satisfied with our check out process.  For security reasons, we use Paypal for high value orders.  While you do check out in Paypal, you are able to use a credit card in lieu of a Paypal account.  I am sorry for the inconvenience.  Many of our production customer like the flexibility of Paypal, particularly when they are on location and need to ship to an alternate address.

We appreciate your feedback and your business.

Regards,

Barn Door Lighting Outfitters


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