ffwdusa.com Reviews

4.9 Overall Satisfaction Rating

Based on 126 Ratings

5
119 (94.4%)
4
7 (5.6%)
3
0 (0%)
2
0 (0%)
1
0 (0%)
100+ 5 stars in a row

Recommend This Company

4.9 Average

5
(58)
4
(4)
3
(0)
2
(0)
1
(0)

Product Satisfaction

4.9 Average

5
(38)
4
(3)
3
(0)
2
(0)
1
(0)

Customer Service

4.8 Average

5
(7)
4
(0)
3
(1)
2
(0)
1
(0)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

ffwdusa.com

About Us

Fast Forward (FFWD®) Wheels is a Dutch manufacturer specializing in high performance carbon wheels.

The brand, employees, and production facilities are located in the heart of Europe’s cycling culture, The Netherlands.  Rain, wind, mud and cobbles are all part of daily life and provide the world’s most rigorous testing grounds for our wheels.

Our primary focus is on outstanding design, quality and craftsmanship.

Fast Forward’s rim technologies and unique artisan wheel building techniques are market-leading and our wheels are WorldTour tested and have been ridden to victories in the Spring Classics, each Grand Tour and numerous World Championships in every discipline.

Our current range of products consist of high performance carbon Road, Triathlon, Track, Gravel and Cyclocross wheels available in a variety of options.

Fast Forward is proud to sponsor over 40 top-level teams including UCI WorldTour, Pro and Continental along with 650+ athletes worldwide.

FFWD Wheels are distributed exclusively in the USA by Radial Sports.

L

Lowell T.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Love the wheels!
Recommend this Company
5/5
K

Kelly S.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

FFWD makes ordering super easy and efficient!
Recommend this Company
5/5
O

OSVALDO
02/14/2020 , BUENOS AIRES Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

excellent customer service :-)
Product Satisfaction
5/5
OSVALDO has reviewed 1 product. Click to view Click to hide

F4D FCC DT350 - White (W)

View this product

excellent relation Quality / price

H

Hipolito D.
02/03/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Just awesome!
Recommend this Company
5/5
A

Anon
01/27/2020 , IL Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The wheels are great, as FFWD has proven, but what was even better was the customer service. They were prompt with inquires and questions and always kept me up to date with the status of my order
Product Satisfaction
5/5
CustomerService
5/5
A

Ariel G.
01/14/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great product and impeccable service! Thank you FFWD USA!
J

Johannes P.
01/07/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great support and customer service!!!
J

jerome S.
01/01/2020 , TX Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

good customer service live feed
Product Satisfaction
5/5
jerome S. has reviewed 1 product. Click to view Click to hide

F6D FCC DT240 - White (W)

View this product

The best purchase of 2019

This product is spot on and the price was excellent! Customer service was seamless!

R

Robert M.
01/01/2020 , CA Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great customer service, had question that was answered very quickly via live chat. Communication from the team was great. The wheels I ordered, were on back order, and actually came in much sooner than expected! They offered alternative product, or an additional discount, to minimize the delay.
Exceptional Customer Service!!
Product Satisfaction
5/5
Robert M. has reviewed 1 product. Click to view Click to hide

F6R-C DT350 - Matte Black (MBK)

View this product

Great Wheels, great price

Fantastic wheels at a fantastic pricing. The ride quality is incredible, stiff with great energy transference, easy to maintain speed. With tubeless set up, increased ride compliance is terrific! The folks at FFWD are super friendly and great to work with BTW!

S

Stacy B.
01/01/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Everything in this process was awesome--can't wait to receive my new wheels!
G

Gustavo A.
12/21/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I'm excited to try these wheels. As far as purchasing these, I had to ask customer service some questions and got immediate responses regarding my questions.
B

Benjamin G.
12/19/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Customer service is top notch!
Benjamin G. has reviewed 1 product. Click to view Click to hide

DISC FCC SL Disc - White (W)

View this product

Haven't had a chance to ride it yet but the product looks fantastic and is an incredible value for the quality.

R

rob B.
12/17/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

excellent experience!
R

Ronald D.
12/03/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fast and Easy ordering plus online questions answered promptly
M

Marc P.
11/30/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy purchase no hindrance love it!
Product Satisfaction
5/5
J

Johan A.
11/27/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great so easy
W

William K.
11/22/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Exceptional products!
B

Benjamin G.
10/29/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

online chat help is fantastic.
D

David B.
10/09/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick, easy and great price. Can’t wait for my wheels!
T

Travis M.
09/27/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great website. Great deal on the F6R FCC's
M

Meg M.
09/26/2019 , OR Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great service-shipped quickly!
Product Satisfaction
5/5
Meg M. has reviewed 1 product. Click to view Click to hide

Five-T Track Skewer

View this product

Love my 5 spoke FF wheel. Figured it would be a good idea to have an extra skewer just in case :)

Loading Page Animation

See more ffwdusa.com Reviews

Visit ffwdusa.com ►