fauxwoodbeams.com Reviews

4.7 Overall Satisfaction Rating

Based on 5,264 Ratings

5
3891 (73.9%)
4
1037 (19.7%)
3
262 (5%)
2
34 (0.6%)
1
40 (0.8%)
3,500+ 5 stars in a row

Customer Service

4.2 Average

5
(98)
4
(30)
3
(24)
2
(5)
1
(8)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

fauxwoodbeams.com

About Us

FauxWoodBeams.com is part of the family-owned business Barron Designs, Inc. which was established in 1972. During that time we have worked hard to become a leader in the home remodeling and business renovation market with lightweight, easy to install and realistic looking artificial wood products.

With over 40 years of experience in the home imporvement industry, we have built a reputation for providing high quality products and meeting client & customer needs. By using high-density polyurethane foam and molds taken from a variety of real wood types, we are able to offer a wide range of beams, planks, corbels, vigas and more which weigh a fraction of real wood while having the same great texture, wood grain and character.

Our synthetic wood products are highly resistant to cracking, warping, checking, splitting, deterioration and pests so they'll stay looking great for years. Optional Class A Fire Rating is also available on select faux wood styles. We pride ourselves on providing an affordable product that will save you on install time and maintenance costs without sacrificing quality or service.

For more information on our products, pricing, shipping and samples; check out our online store at

M

===> malcolm C.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

great looking product
M

===> Maritza M.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick and easy
CustomerService
5/5
A

===> Andrew K.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

super easy
V

===> Vanessa K.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far the site is great and the lady in customer service was really nice.
J

===> JOHN W.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Bi-Partisan method. Started on the phone, was cut off. Ordered sample on-line. Waiting for callback to get additional information.
B

===> Beth K.
Today

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

lots of options. looking forward to receiving the sample
R

===> Robin C.
Today , WA

Shopper Approved Checkmark Logo Verified Purchase

2.0
Overall Satisfaction Rating

We ordered two hand hewn beams in Cocoa and when they arrived they looked very dark in color and did not match the online photo - they more resembled the color 'Charred Brown' from the website. We emailed customer service a photo of from the website and of the order we received and they responded very kindly and said we did receive the right color beams and they would check and see if they could provide us any recommendations around options to adjust the color after the long weekend. We never heard back from anyone.

The beams are a good product however the color we received is not what we were looking for and there was no follow up or options offered. As with any large purchase, it's disappointing to purchase something online that is non-returnable and have it not resemble the online photo.
CustomerService
2/5
R

===> Ronnie L.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

We absolutely love buying from Barron's Designs. Great products, great customer service...a great overall experience. We are returning customers, and this won't be our last purchase.
M

===> Maytee C.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

My customer contacts with Tina have been very helpful and informative. The website ordering was simple and straightforward
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