2,946 Verified Customer Reviews
2,946 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
About This Company
08/14/2019 , NY
Andrew did a good job tuning the piano. He gave me information about purchasing a dampf chaser to help with humidity and I will purchase that and gave you install it on my next trip to NY. Thank you!
08/14/2019 , NY
Great service! Highly recommend!
08/14/2019
The experience was great. Your sales associates were both professional and friendly.
08/14/2019 , CT
Everything was great, efficient and helpful.
08/14/2019 , NY
Every time they come and tune my piano, I am very pleased. The technicians are always kind, polite and respectful professionals. I would highly recommend them.
08/13/2019 , CT
The tuning went just fine. Very nice guy that came out. There is a key that still doesn't sound quite right. We mentioned this before buying the piano. It's not a tuning issue- my husband can talk about
It with more knowledge.
Thanks
08/09/2019 , NY
The service that I've received from Faust Harrison has been exceptional. I'm thrilled with the piano that I bought from them and they have made sure to accommodate my every wish along the way. I couldn't speak more highly of them.
08/08/2019
Andrew was wonderful! Courteous and professional.
Thank you!
08/08/2019 , NY
I had a great experience at Faust buying my digital electric Yamaha piano. I had plenty of time to test out the different selections there and everyone was very helpful and courteous. The purchase and delivery was a simple process.
08/08/2019
Great tuning, great service, would not trust mybpiano with anyone else
08/08/2019 , NY
The piano tuner was a little late (there were subway problems and he notified me), friendly and courteous. He (Mitch?) did an excellent job tuning the piano. He was glad to answer my questions. Highly recommended.
Overall, a great experience with FaustHarrisonPianos and its employees.
08/08/2019 , NY
The purchase, delivery and the tuning service of the piano have been all wonderful. Thank you very much! We asked for the free tuning service a month after the piano was delivered to our home. It took for almost two hours for the technician to finish tuning. After the hard work, the technician gave us a lot of helpful information and advice regarding the maintenance of the piano. I would love to receive a regular piano tuning through Faust Harrison.
08/08/2019 , CT
Good choices and perfect service in the Faust Harrison piano.
08/08/2019 , NY
The piano is great
Dean was great
I was disappointed with the trade in value of my piano
07/25/2019 , CT
I was very happy all the way around. Our technician was kind , courious, and did a fabulous job.
07/24/2019 , NY
Super smooth process and high quality.
07/24/2019 , WI
Ordered a Clavinova from Faust with white glove delivery. Received excellent customer service following the purchase, including detailed telephone and e-mail correspondence regarding delivery logistics. The fact that sales tax was waived was a welcome bonus. Although the selected model colour was on back-order, the Yamaha eventually shipped on schedule, and it was assembled in a breeze.
07/23/2019 , CT
Beautiful showroom and a wonderful salesman Peter Creighton. Absolutely thrilled with my purchase!!!
07/18/2019 , CT
Friendly and accommodating.
07/17/2019 , NY
The young man who came to tune my piano arrived on time, was very polite and accomplished his task efficiently. I was pleased with his service and would be happy for his return for future tunings.
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