I had a wonderful piano buying experience at FH. Sara Faust was patient and knowledgeable. I was able to try out several pianos at the White Plains and New York showrooms. After I played the C. Bechstein piano, I knew immediately it was an amazing instrument and that this was the one.
The post-sale delivery was professional, and the customer service communication was great. All my questions were answered, and FH followed through and paid attention to every detail. I LOVE my piano! I highly recommend FH for the high quality of its piano inventory and it's superior customer service.