FactoryPure reviews.  Shopper Approved collects verified customer reviews for FactoryPure. FactoryPure is an online retailer specializing in generators, power equipment, and more.  Free shipping and friendly customer service is standard at FactoryPure!  Read our reviews.

 

Is FactoryPure legit? Yes, FactoryPure was started in 2013 and has thousands of 5 star reviews.  They are based in Texas and are accredited through the Better Business Bureau with an A+ rating.  FactoryPure is an Authorized Dealer for all brands that they carry.

 

If you have any questions, please visit our website
https://www.factorypure.com

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2,436 Verified Customer Reviews

2,436 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
2397
(98.4%)
4 Shopper Approved - Review Star
35
(1.4%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
1
(0%)
1 Shopper Approved - Review Star
3
(0.1%)

Customer Service
5.0
5 Shopper Approved - Review Star
1749
4 Shopper Approved - Review Star
27
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
2,250+

5-star reviews

6 years collecting reviews

About this Company

FactoryPure reviews.  Shopper Approved collects verified customer reviews for FactoryPure. FactoryPure is an online retailer specializing in generators, power equipment, and more.  Free shipping and friendly customer service is standard at FactoryPure!  Read our reviews.

 

Is FactoryPure legit? Yes, FactoryPure was started in 2013 and has thousands of 5 star reviews.  They are based in Texas and are accredited through the Better Business Bureau with an A+ rating.  FactoryPure is an Authorized Dealer for all brands that they carry.

 

If you have any questions, please visit our website
https://www.factorypure.com

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D
DIANE
03/18/2021 , AR

OFFER THE EXACT PRODUCT WE WERE LOOKING FOR SINCE WE HAD USED IT IN THE PAST. ORDERING WAS SUPER SIMPLE ALONG WITH SIMPLE CHECKOUT. DELIVERY WAS WITHIN THE QUOTED TIME OF DELIVERY.

Customer Service
5/5

R
Raquel H.
03/18/2021 , TX

We ordered a generator after the freeze. Our order came about 2 weeks after (considering every other place was out of stock or long wait) by truck. The owners were very nice,checked to see how things went with the generator. very good customer service.

Customer Service
5/5

L
LJH
03/18/2021 , AZ

Very competitive pricing, honest and fair. Super fast shipping (in fact our generator arrived a week before we expected it). Highly recommend Factory Pure!


T
texasrig
03/18/2021 , TX

great guys !! fast , all as expected .. smooooooooth :)

Customer Service
5/5

J
JJ
03/18/2021

I personally have enjoyed working with Factory Pure in the sense that when you call, you actually talk to a person and not automated computers and press this number and that number. They were helpful and very polite dealing with them. I would highly recommend. Thank You!

Customer Service
5/5

K
Kevin B.
03/18/2021 , AZ

The order went very smoothly. Item was in stock. Notified the next day that item was shipped. Item arrived just a few days later. And, shipping was included in the Factory Pure price! Thanks for the great service!


T
Todd
03/18/2021 , IN

The product was great, it was priced great, it shipped free the same day. My generator was at my house in two days. Amazing.


T
Tom
03/18/2021 , TX

Right out of the box with extra plugs, oil, and oil filter, plus air filter, looks solid
and well built, battery charged and ready to go.


S
Steve R.
03/17/2021 , TX

I found Fatory Pure on Facebook when I was thinking about getting a generator after the big Texas freeze! They had excellent prices compared to the ones I looked at in stores. I picked out the brand and size I wanted and placed my order. Quick and easy checkout and arrived within a week. When shipping was delayed a day because of bad weather, they sent an email to keep me informed. Couldn't ask for better customer service! I have already told several people about them.


A
Artie2908
03/17/2021 , VT

Champion 3400 dual fuel generator. Could not be happier. Great price, free shipping and fast delivery. I would not hesitate to buy from these guys again. very satisfied.

Customer Service
5/5

W
Wendi G.
03/17/2021 , OH

I have had several strangers, but none like this. The others would let out a little steam then nothing, then some more, then nothing. But this steamer continues to flow until I turn it off. The most wrinkled dress shirts iron with ease. I am in love with this steamer. If you want to stream clothes quickly and professionally this is definitely the steamer for you. I love my new steamer!!


A
Amy B.
03/17/2021 , NJ

My purchase experience with Factorypure was excellent. I made the purchase right as a severe winter storm hit much of the US, and Factorypure was proactive in communicating delays due to lack of ability to ship in the storm. While it did take longer than expected to receive my purchase, the communication was excellent and the delivery experience was superb. Highly recommend doing business with Factorypure!

Customer Service
5/5

L
Luis M.
03/17/2021 , TX

I always recommend Factory Pure whenever I hear of anyone looking for a generator. Just today 319/21 I gave two people the website because they were looking at generators at Costco. Thanks guys for coming through when we needed you.

Customer Service
5/5

B
Brian B.
03/17/2021 , VA

Very fast shipping no issues at all had a few questions about my order and they were answered in a timely manner. I will definitely be doing business with this company again!!

Customer Service
5/5

D
Debora M.
03/17/2021 , CA

I enjoy this scooter. It's lightweight and very portable

Customer Service
5/5

A
Adam M.
03/17/2021 , MN

Excellent company to work with and great service!

Customer Service
5/5

S
Scott S.
03/17/2021 , TX

The generator I ordered was difficult to find. Most places had it on back order for up to six months. Not only did FactoryPure have it in stock they also shipped it to my house. Shipping was slightly delayed due to the Texas ice storm but Eugene reached out to me and kept me informed ( l didn't even have to inquire). I got a great product from a great company with exceptional customer service. I highly recommend FactoryPure!


J
Jesse
03/17/2021 , TX

Order shipped quickly and arrived before scheduled delivery. Even after order was complete company contact me to make sure I was satisfied with my order. Haven't had to have any customer assistance but definitely believe this company would do anything in their power to make it right if an order was incorrect. Something not many companies would be willing to do nowadays! 100% would use again and recommend to anyone!!


T
Tim
03/17/2021 , VA

Factory Pure had a solid price, the generator I was looking for was in stock, and it shipped timely - even with the massive storms hitting TX. Delivery was to my garage (I bought a rather large unit) and without a scratch.


R
Ricky R.
03/17/2021 , FL

The unit stopped working because we had a power surge. The company walked us through resetting the circuit breakers on the unit. It took 2 minutes and we were back running. We have already had our power company send a letter saying they noticed the drop in electricity. We had a little bit of getting used to, but i will recommend these anytime!

Customer Service
5/5

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