factorypure.com Reviews

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1,405 Verified Customer Reviews

1,405 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
1382
(98.4%)
4 Shopper Approved - Review Star
19
(1.4%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
1
(0.1%)
1 Shopper Approved - Review Star
3
(0.2%)

Customer Service
5.0
5 Shopper Approved - Review Star
989
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
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R
Roger D.
3 days ago , OR

I purchased a 13000. Watt Dura Star generator thinking that my power would be turned off,as my home burnt in the 2020 wildfire. It was turned off I hooked up Gen and it ran the house hold quite easily,ran range and water heater and most everything. Thanks Roger Roger


R
Rich
5 days ago , CO

Easy sàle, good follow-up

Customer Service
5/5

P
Phyllis
5 days ago , PA

This is the first I ever heard of your company and I was extremely pleased. Everything worked out as planned and I will be recommending you to others.
Rarely do companies care enough to write personal check in note- that is fabulous.
Keep up the excellent customer service and prices.

Customer Service
5/5

S
Stephen
5 days ago , RI

You deliver on your promise of a good product

Customer Service
5/5

J
John M.
5 days ago , NY

I bought a referbished generator for my son in upstate NY. Factory Pure was easy to deal with, had a great website and their delivery was timely and my son has had no issues to date. This company did what they said they would do and I feel comfortable in recommending them.


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