factorypure.com Reviews

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1,063 Verified Customer Reviews

1,063 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
1045
(98.3%)
4 Shopper Approved - Review Star
16
(1.5%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
2
(0.2%)

Customer Service
5.0
5 Shopper Approved - Review Star
767
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
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C
Cindy
Today , CT

Received the generator within a week of placing the order. Impressed that FactoryPure is very customer focused, offers multiple ways to pay and efficient!

Customer Service
5/5

R
Reese
5 days ago , IN

Very great product and experience. They like to make sure you were happy with your purchase. I highly recommend and will be doing more business here in the future.

Customer Service
5/5

B
Bradley
1 week ago , TX

Great to deal with and very fast processing and shipping. Would do business again!

Customer Service
5/5

D
Dennis
1 week ago , MI

Website was easy to use.Great products available. I ordered a tri-fuel champion generator after comparing price and operation. I also ordered a generator cover.
The items were shipped out on time and were easy to track.They arrived in great shape and were easy to unpack and setup. The generator wheel assembly was easy and the generator and cover along with unpacking took 45 min. I tested the generator with LP gas after filling the oil and it started immediately and tested perfectly.


B
Brett P.
1 week ago , LA

I purchased a generator from FactoryPure after Hurricane Ida passed through Louisiana. Customer service was very helpful in helping me get exactly what I wanted in a generator. They were upfront about the natural gas conversion kit for the generator I wanted being on back-order and offered other options, but that was the generator setup I wanted. They set an expected delivery date and kept me informed along the way. They were very honest, helpful, and friendly every time I called to ask questions or they called to update me. The generator was shipped secured to a pallet and the natural gas kit was installed. I tested the unit and love it. It exceeded my expectation as did everyone I encountered at FactoyPure. I have already recommended them to several friends and family members. I highly recommend using this company for purchases.

Customer Service
5/5

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