factorydirecthardware.com Reviews

4.7
7,542 Reviews
About this Company
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Factory Direct Savings on Home Improvement products with FREE shipping offers on Door Knobs, Locks, Handlesets, Faucets, Bathroom Hardware, Medicine Cabinets and much more

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7,542 Verified Customer Reviews

7,542 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating
5 Shopper Approved - Review Star
6073
(80.5%)
4 Shopper Approved - Review Star
1094
(14.5%)
3 Shopper Approved - Review Star
277
(3.7%)
2 Shopper Approved - Review Star
42
(0.6%)
1 Shopper Approved - Review Star
56
(0.7%)
Why Trust
Verified Reviews?
Product Satisfaction
4.7
5 Shopper Approved - Review Star
2176
4 Shopper Approved - Review Star
264
3 Shopper Approved - Review Star
90
2 Shopper Approved - Review Star
20
1 Shopper Approved - Review Star
67
Customer Service
4.3
5 Shopper Approved - Review Star
387
4 Shopper Approved - Review Star
61
3 Shopper Approved - Review Star
31
2 Shopper Approved - Review Star
17
1 Shopper Approved - Review Star
49
SHOW DETAILS
5-star reviews
6,000+

5-star reviews

7 years collecting reviews

factorydirecthardware.com

Visit Website
  • P.O. Box 1342
  • Today: 08:00AM-05:00PM
    • SundayClosed
    • Monday08:00AM-05:00PM
    • Tuesday08:00AM-05:00PM
    • Wednesday08:00AM-05:00PM
    • Thursday08:00AM-05:00PM
    • Friday08:00AM-05:00PM
    • SaturdayClosed
  • [email protected]
  • +18553681040
  • https://www.factorydirecthardware.com/contact-us/

About This Company

Factory Direct Savings on Home Improvement products with FREE shipping offers on Door Knobs, Locks, Handlesets, Faucets, Bathroom Hardware, Medicine Cabinets and much more

see more business info
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T
Shopper Approved - Verified Customer Travis S.
1 week ago

GREAT!

J
Shopper Approved - Verified Customer Jeffrey S.
1 week ago , CA

Great service and overnight delivery!

Product Satisfaction
5/5
Customer Service
5/5
Shopper Approved - Blue Star 1 Product Review
Hager RC1842-4 4" x 4" Full Mortise Steel Residential Duty Plain Bearing Hinge
Hager RC1842-4 4" x 4" Full Mortise Steel Residential Duty Plain Bearing Hinge
Read more reviews about this product

1 week ago

Great service - Fantastic product

I replaced 30 year old brass Hager hinges with this product and they fit into the existing hinge mortises perfectly! During the process, I reached out to customer service twice and the response was fantastic. The product was delivered the next day. Nothing but kudos for the Factory Direct Hardware team!

S
Shopper Approved - Verified Customer stoney W.
2 weeks ago

ALL GOOD

B
Shopper Approved - Verified Customer Brendan R.
2 weeks ago , Maine

I got exactly the hinges that I needed at a fair price.

Product Satisfaction
5/5
Shopper Approved - Blue Star 1 Product Review
Hager RC1542-4 4" x 4" Full Mortise 5/8" Radius Corner Plain Bearing Hinges
Hager RC1542-4 4" x 4" Full Mortise 5/8" Radius Corner Plain Bearing Hinges
Read more reviews about this product

2 weeks ago

Highly recommend. I got exactly what I needed.

These hinges were exactly as expected and as described. In fact, I was able to purchase these hinges from Factory Direct Hardware when the hinge manufacturer couldn't find them for me.

O
Shopper Approved - Verified Customer Olga P.
2 weeks ago , NJ

Great the payment options

Product Satisfaction
5/5
G
Shopper Approved - Verified Customer Glenn C.
2 weeks ago , NC

On time with no issues

Product Satisfaction
5/5
R
Shopper Approved - Verified Customer Ronald B.
2 weeks ago

Item in stock

L
Shopper Approved - Verified Customer Leslie N.
2 weeks ago

Great quality product

Product Satisfaction
5/5
T
Shopper Approved - Verified Customer Taylor W.
2 weeks ago

Thank you!

Product Satisfaction
5/5
M
Shopper Approved - Verified Customer Marshall B.
2 weeks ago

Was good

Product Satisfaction
5/5
T
Shopper Approved - Verified Customer Timothy M.
2 weeks ago

Went well

D
Shopper Approved - Verified Customer Dawn B.
2 weeks ago

Good selection site search is better than other sites

D
Shopper Approved - Verified Customer David B.
2 weeks ago , VA

A-OK

Product Satisfaction
5/5
Shopper Approved - Blue Star 1 Product Review
Dabmar Lighting P-BRK-P10-3/8 3" Post Top with 3/8" NPT
Dabmar Lighting P-BRK-P10-3/8 3" Post Top with 3/8" NPT
Read more reviews about this product

2 weeks ago

Item arrived quickly and was hard to find elsewhare so happy they had it.

S
Shopper Approved - Verified Customer Sandy W.
2 weeks ago

I ordered the wrong size and the company made the exchequer super easy with no restocking fee!

M
Shopper Approved - Verified Customer Michael L.
3 weeks ago

Good prices, smooth transaction, great service!

D
Shopper Approved - Verified Customer Donald D.
3 weeks ago

good

T
Shopper Approved - Verified Customer Tashauna T.
3 weeks ago

Great

J
Shopper Approved - Verified Customer Jason W.
3 weeks ago

In today's market, I was hoping my +$100 order would have free shipping.

Shopper Approved - Blue Star 2 Product Reviews
Kwikset 730LSLSQT Lisbon Privacy Door Lever with Square Rose
Kwikset 730LSLSQT Lisbon Privacy Door Lever with Square Rose
Read more reviews about this product

6 days ago

I am happy with the purchase.

Bought 4 different handles before deciding on this. It looks nice, has an operation that feels refined/tight, great. Locks are simplistic but functional. No need to rotate any handles by design. Bought for all of the house including locks and deadbolt in matching design. Only a week or so.. can't speak to durability yet.

No Image Available
Sure-Loc Hardware BS102-RD Basel Round Privacy Door Lever
Read more reviews about this product

6 days ago

Nice hardware

We went another direction but I really liked these. My wife preferred a different look. Would recommend.

B
Shopper Approved - Verified Customer Brian K.
3 weeks ago

Signing in to check out is a lot. Also, the filters couldn’t narrow down to matte black Schlage bolt cover. Seems like that search should narrow the results. 10 dollar shipping for a 1 dollar item seems like a bit much.

J
Shopper Approved - Verified Customer Joe C.
3 weeks ago

They had what I needed!

Product Satisfaction
5/5
 Visit Website

factorydirecthardware.com

Visit Website
  • P.O. Box 1342
  • Today: 08:00AM-05:00PM
    • SundayClosed
    • Monday08:00AM-05:00PM
    • Tuesday08:00AM-05:00PM
    • Wednesday08:00AM-05:00PM
    • Thursday08:00AM-05:00PM
    • Friday08:00AM-05:00PM
    • SaturdayClosed
  • [email protected]
  • +18553681040
  • https://www.factorydirecthardware.com/contact-us/

About this Company

Factory Direct Savings on Home Improvement products with FREE shipping offers on Door Knobs, Locks, Handlesets, Faucets, Bathroom Hardware, Medicine Cabinets and much more

Are you a Business?

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