Buyer's beware. If they mess your order up, you will NEVER get a refund, no matter how in the wrong they are and regardless of what the say on their page.

First of all, I ordered the costume on July 26th and told them I need it by the end of Sept. It should only take 2 to 3 weeks to tailor and a week or two to ship. By early September I asked them for a status. They hadn't even started. I asked for a refund since the costume would not make it in time for my con even though I ordered it with plenty of time. They did not want to give me a refund and offered a 15% discount and told me I can just wear it to another convention.

I thought this was rude, but I accepted. They never sent me my discount.

A month later I receive the costume and it was completely wrong. On their page it said it would be made out of vinyl and leather. It was made out of velvet.

In addition the boots I ordered were supposed to be the same dark green as the costume. They were bright lime green.

When I asked for a refund, they tried to push a 50% discount on me. Considering I never got the first promised discount and can never wear the costume because it was so completely wrong, I declined. Eventually I told them I would open a dispute with Paypal and my Credit Card company, so the conceded to give me a refund.

I wanted a month and a half, and got no refund. I reached out to them and they said they would check on the status of my refund.

Another three weeks have passed. Since then I have sent them two more emails and they are now ignoring me. Finally I gave up and opened up a case through Paypal. I hope I will get my refund.

On another note, I actually purchased two costumes from them around the same time. The second costume was made incorrectly also and had missing items. They refused to send the missing items like they promise on the page.

In short, if they make a mistake, you are the one who losses because they will continuously tell you that you are wrong and their tailor was right.

The prices may be cheap, but service and quality matches. So I tell you to purchase with caution.

The wigs were not good quality.

It was easy and nice, I didn't mind the wait, I just wish there was some sort of instructions or something.

High Quality and Excellent Customer Service.

It was quick and easy

No comment

The item weren't so well fabricated unlike the previous items I bought. A tiny bit damaged.

Selection had variety and size charts are helpful!

Great quick costumes!

Tags need to be fixed a bit. Can get a bit messy

I've been looking everywhere for this wig!

Amazing quality and detailing. Will definitely be shopping at ezcosplay again.

The quality of the product was amazing. Love it!

Item was exactly as picture on the site and size was Great! Will order my next cosplay suit from the. In the future.

The site is easy to navigate and has a wide selection of items to choose from. The items are good quality and look like how they are shown in the pictures provided.

This site was recommended to me by friends who were happy with their purchases and the pictures for what i wanted look great. When it was getting close to the event I contacted support to find out if it would arrive on time. They were quick to respond and let me know that they would make sure it got here in time. It came in a good amount of time and it fit my husband fantastically. I'm very happy with my purchase and will definitely use this company in the future :)

i've never had a problem with ordering or receiving anything. it's been good every time.

The outfit didn't fit quite right give the measurements and the boots I ordered were way too tight. But overall the costume looks nice

Everything fits PERFECTLY!! I couldn't be happier. Thank you so much! So happy I did the custom measurements.

Product was in good condition and looked nice. The ability to get additional items for the costume with a quick response time on the inquiry was fantastic.