extranomical.com Reviews

About this Company

Extranomical Tours, founded in 2002, is a San Francisco sightseeing tour company that specializes in tours for people who generally do not like to take tours. Our clientele is very independent and likes to venture to places where most tour companies don't go to. Due to the small size of our groups, our guests receive a more personalized and exclusive experience from us. Our tours offer a distinct "traveling with friends" feel, so that most people interact with each other and so we are able to visit locations larger vehicles do not. For example, we have a short hike up to the Giant Sequoia grove on our one day Yosemite tour from San Francisco. On our California wine country tours, we visit small family-owned boutique wineries (too small for large buses) that produce such limited quantities you can only buy their wine at their winery!

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,634 Verified Customer Reviews

1,634 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
1206
(73.8%)
4 Shopper Approved - Review Star
263
(16.1%)
3 Shopper Approved - Review Star
90
(5.5%)
2 Shopper Approved - Review Star
33
(2%)
1 Shopper Approved - Review Star
42
(2.6%)

Customer Service
4.2
5 Shopper Approved - Review Star
204
4 Shopper Approved - Review Star
40
3 Shopper Approved - Review Star
31
2 Shopper Approved - Review Star
9
1 Shopper Approved - Review Star
30
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

About this Company

Extranomical Tours, founded in 2002, is a San Francisco sightseeing tour company that specializes in tours for people who generally do not like to take tours. Our clientele is very independent and likes to venture to places where most tour companies don't go to. Due to the small size of our groups, our guests receive a more personalized and exclusive experience from us. Our tours offer a distinct "traveling with friends" feel, so that most people interact with each other and so we are able to visit locations larger vehicles do not. For example, we have a short hike up to the Giant Sequoia grove on our one day Yosemite tour from San Francisco. On our California wine country tours, we visit small family-owned boutique wineries (too small for large buses) that produce such limited quantities you can only buy their wine at their winery!

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M
Mike A.
06/25/2021 , FL

The tour was absolutely perfect!


O
Olivia S.
06/23/2021 , TX

The tour was lovely. Our tour guide, Roman, was the best. He was knowledgeable and fun!


C
Cristabell
06/22/2021

I am only giving this tour five stars because of our tour guide Randall. He was amazing!

Our bus broke down 10 minutes into our trip and we weren't sure that we would even be able to go on this tour. He handled everything SO well and we were able to get on the road in about an hour on another bus. Since we were late, we weren't sure that our reservation at the castle would be honored, but it was and we were able to get in. Randall was friendly, funny, and very knowledgeable. He made the trip so much fun and we had a great group of people who all got along wongerfully! Even with the bus breaking down we were able to get to all three wineries and had a wonderful time even though it was stressful at the beginning. Please keep in mind that even though the tour says Sterling on the itenarary, the tour will NOT be stopping there. Sterling was badly burned by the California fires in 2020 and will probably be closed until 2022.

To the tour company however, if you're going to use new vechicles to do our tours, you may want to do a test run the day before or a few days before to make sure that the bus is working properly before you schedule 20 people for a tour. And/or offer a discount

But, if you get Randall as your tour guide, be ready for an amazing time! He's the absolute best!!!


P
Patricia D.
06/21/2021 , OH

Our guide, Gino, provided excellent commentary and facts about the areas we traveled through. He gave good (and very accurate) advice for hiking at Yosemite. Gino provided adequate time at rest stops, lots of picture-taking opportunities, and movies to entertain us on the long drive back.


R
Robert N.
06/21/2021 , AZ

Randall was a great drive and host. The tour to the castle could have been longer as we didn't get to sample all the wines we asked for, because the service was slow. The AC on the bus was also lacking which made the ride uncomfortable. However the wineries we visited were all amazing and we were able to purchase some magnificent wines. Thank you.


G
G
06/21/2021 , KS

I was not happy at first when I was contacted days before the tour in attempt to change my day of the tour and change to another company. I still do not know what company I was actually with. I was just told when and where to meet up for their tour. It turned out fine, but the reason I picked Extranomical Tours was because they advertised they would pick us up at our hotel. Instead I had to walk several blocks to meet up for the tour. I understand the reasoning, but I don't remember being told of this possibility when I booked. The tour guide was knowledgeable and got us there and back. Muir Woods was breathtaking and I'm grateful I got to go.


M
Melinda
06/17/2021 , CT

Denise was wonderful! She was very knowledgeable and funny, gave us plenty of time in the park and got us back before too late. Couldn't ask for a better tour day.


B
Beth
06/17/2021

Our guide, Gino, was extraordinary. Gino was very knowledgeable about Yosemite and San Francisco. I wish he could have been my tour guide all week. The ride back was pretty warm as the air conditioning unit couldn't keep up with the heat, but other than that, it was a good trip.


K
Kevin F.
06/17/2021 , OH

Denise was an engaged and friendly tour guide with great information about Yosemite and showed a true enthusiasm for making sure the people on her tour were enjoying their time. If I am ever to take a tour out in San Francisco again I would make every effort to have her be my tour guide again

Customer Service
5/5

S
sophie
06/17/2021 , NJ

Gino is awesome!!!!!!


M
Mauricio M.
06/16/2021 , Mexico City

For my daughter and I it was an amazing experience to visit Muir Woods National Monument for the first time. Jason, our tour guide, proved to be very kind and helpful. I will definitely repeat this experience in the nearest future.


S
Sindy
06/16/2021 , FL

A unique experience, 100% recommended and our driver Gino very professional...


A
Anonymous Customer
06/16/2021 , DC

I love the tour it completely fill my expectations and the tour guides were amazing!! I would totally recommend this tour.

Customer Service
5/5

M
Mike, N.
06/13/2021 , MO

Jason was fun and made our tour of Muir Woods a great day.


T
Tommy
06/11/2021 , LA

Booked an all day tour over 13 hrs. Was dissatisfied with vehicle. Way too small. No rest rooms more than 3 hrs for stops. Driver was excellent very disappointed !! Told hotel not to book this again. Ride was so rough we went airborne in seats several times. I should b issued a refund !!

Customer Service
1/5

Merchant Response

extranomical.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

H
HB
06/10/2021 , GA

Denise was our driver. She was attentive and accommodating. She not only made the long drive enjoyable, she kept her eyes out at Yosemite and even spotted a bear for us!


A
Anthony &.
06/08/2021 , GA

Our tour guide, Roman, was great and we had a chance to spend the day with some amazing people. We will definitely look into some of their other tours when we're in the area again!


P
Patti L.
06/08/2021 , GA

This was a great tour. We were picked up in groveland which was convenient to where we were renting a house. The bus arrived on time and Denise made sure we had seats together since there were four of us. She was extremely knowledgeable able the areas of the park and had a great sense of humor. Denise also made sure we had plenty of time to see everything at all the stops. I would definitely use this company and recommend this tour for seeing the top spots in Yosemite!


S
Sandra N.
06/08/2021 , IL

I was a bit disappointed that I couldn't go on the city tour but was fortunately they substituted the tour wirmth another which was great.


B
Bonita
06/08/2021 , AZ

Your guide was great.


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