expresspassport.com Reviews

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342 Verified Customer Reviews

342 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
326
(95.3%)
4 Shopper Approved - Review Star
15
(4.4%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
1
(0.3%)
1 Shopper Approved - Review Star
0
(0%)

Would Recommend
5.0
5 Shopper Approved - Review Star
327
4 Shopper Approved - Review Star
15
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Would Buy Again
4.9
5 Shopper Approved - Review Star
324
4 Shopper Approved - Review Star
15
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Customer Service
4.9
5 Shopper Approved - Review Star
169
4 Shopper Approved - Review Star
4
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
250+

5-star reviews

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A
Al M.
08/07/2021 , MI

I get that customer service

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
5/5

W
Woody
08/04/2021

I was informed every step of the way and my passport was processed very quickly.

Would Recommend
5/5
Would Buy Again
5/5

M
Michael
07/31/2021 , TX

Went smoothly no hiccups. Took about 2-3 weeks

Would Recommend
5/5
Would Buy Again
5/5

S
Shanell
07/15/2021 , MI

My pass experience from trying to receive my passport on line was terrible. I would only go to the post office/ an office for service.

Would Recommend
4/5
Would Buy Again
4/5
Customer Service
1/5

D
Donna
07/06/2021 , OK

It was helpful to get updates. I received my passport in a timely manner.

Would Recommend
5/5
Would Buy Again
5/5

S
Salam
06/04/2021

Great

Would Recommend
5/5
Would Buy Again
5/5

E
Edward
05/27/2021 , FL

So good Simple quick and effective No long lines Everything's just online Thank you for the experience

Would Recommend
5/5
Would Buy Again
5/5

L
Leshunda
05/15/2021

It was fast and great.

Would Recommend
5/5
Would Buy Again
5/5

A
Angela
05/13/2021 , NJ

Everything was quick and easy. Satisfied customer! Thank you.

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
5/5

T
Terrence
05/09/2021 , ID

I needed a new passport within a fairly hard line time frame, and received a new passport within the time frame allotted

Would Recommend
5/5
Would Buy Again
5/5

A
Ann
04/08/2021 , FL

Very expensive but did an excellent job !

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
5/5

J
Jeffrey
04/05/2021 , RI

Made a stressful application process very streamlined snd easy. Thank you!

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
5/5

K
Kim
03/20/2021

It was so easy. I'm not good with a computer and still did it

Would Recommend
5/5
Would Buy Again
4/5

E
Earll
03/19/2021 , CA

Very pleased with your service. The process was alot faster than expected

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
4/5

V
Vinh
03/19/2021

Your staffs answered and guided me how to completed the process passport application. They were thoroughly and very patient to explain clearly all my questions. I am greatly appreciated their support. Well done!

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
5/5

L
Lynn
03/18/2021

Fantastic service. Very streamlined and efficient. One stop shop. They handle the hassle you get your passport.

Would Recommend
5/5
Would Buy Again
5/5

S
Sarah K.
03/14/2021 , KY

Fast, easy, and accurate how-to information

Would Recommend
5/5
Would Buy Again
5/5

M
Margaret
03/12/2021 , AR

Excellent service. Highly recommend.

Would Recommend
5/5
Would Buy Again
5/5

W
Walter
01/20/2021 , NY

Prompt service. I was notified by e-mail of the progress at every stage. Everything was returned to me.

Would Recommend
5/5
Would Buy Again
5/5

B
Bill
01/12/2021 , TN

It wasn't the most elegant interface. Confusing in some cases. Especially when I went to the 2nd Avenue Location as directed on your map as an option to find that I had to go to a specific post office instead. The 2nd Avenue Location in Nashville said they hadn't been an acceptance site for months. So you probably need to clean that up.

Also, I don't have my old passport back yet. Being patient but concerned about that.

Would Recommend
4/5
Would Buy Again
4/5

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