I can't say enough good things about my experience with Expedited Passports and Visas. I was in desperate need of a replacement passport and I needed it quickly. I did a quick Google search and looked at some reviews. After my initial conversation with Lashia, I received an email with detailed instructions which were very thorough and easy to understand. During the process, I had many questions all of which were answered without hesitation by Lasia. She was friendly and helpful throughout. BTW, my passport was received on time and my travel went off without a hitch. Thanks so much!